Senior Virtual Care Partnership Specialist

1 week ago


Brisbane, Queensland, Australia McLean Care Full time

About Us

At McLean Care, we're passionate about delivering innovative solutions to the aged care sector. Our cutting-edge platform, iAgeHealth, is revolutionizing the way healthcare services are provided in rural and regional communities.

Your Role

We're seeking an experienced Customer Success Coordinator to join our team. As a Senior Virtual Care Partnership Specialist, you'll be responsible for building strong relationships with our clients, providing strategic guidance to maximise their satisfaction, and driving positive rates of client retention.

Your Key Responsibilities

  • Client Success: Ensure clients achieve their goals in using our innovative digital healthcare service, iAgeHealth.
  • Relationship Building: Build trust and rapport with clients to understand their needs and provide tailored support.
  • Strategic Guidance: Offer expert advice to clients on how to maximise the benefits of iAgeHealth.
  • Problem-Solving: Collaborate with clients to resolve any issues and ensure a seamless experience.
  • Onboarding: Provide comprehensive training and support to new clients to ensure a smooth transition.

Your Requirements

  • Experience: 2+ years demonstrated experience in Customer Success and/or Customer Retention.
  • Skills: Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships. Solid grounding in selling skills, problem-solving, and critical thinking.
  • Qualifications: Higher Education Qualifications in Healthcare Management, Business, Commerce, Information Technology, or a related field.

Benefits

  • Competitive Salary: $80,000 - $100,000 per annum, depending on experience.
  • Superannuation: Competitive superannuation package.
  • Professional Development: Access to scholarship programs and professional development opportunities.
  • Employee Benefits: Enjoy a range of employee benefits, including salary packaging, travel opportunities, and more.

About You

We're looking for a motivated and results-driven individual who is passionate about delivering exceptional customer experiences. If you have a strong background in customer success and a keen interest in the aged care sector, we'd love to hear from you.



  • Brisbane, Queensland, Australia Mclean Care Full time

    Job OverviewMclean Care is seeking a skilled and compassionate Care Coordinator to join our team as a Virtual Care Facilitator. In this role, you will play a vital part in enhancing the lives of vulnerable individuals by providing support and empowering them to live independent and healthy lives through virtual healthcare services.Key Responsibilities:To...


  • Brisbane, Queensland, Australia Medibank Private Limited Full time

    Job OverviewWe are seeking highly skilled Medical Virtual Care Specialists to join our team at the Calvary Amplar Health Joint Venture. As a key member of our virtual healthcare team, you will play a critical role in delivering exceptional patient care and contributing to the growth of our innovative virtual hospital model.


  • Brisbane, Queensland, Australia WT Partnership Full time

    At WT Partnership, we are seeking a highly skilled Senior Construction Cost Manager to join our Brisbane office. With over 2,000 employees across the globe, our international consultancy practice provides specialist cost, sustainability, facilities management and technical advisory consultancy services to the property, construction, infrastructure and...


  • Brisbane, Queensland, Australia WT Partnership Full time

    OverviewWT Partnership, an international consultancy practice with a global presence, is seeking an experienced Senior Quantity Surveyor to join our Australian team. Our company provides specialist cost, sustainability, facilities management, and technical advisory consultancy services to the property, construction, infrastructure, and resources...


  • Brisbane, Queensland, Australia WT Partnership Full time

    Job Title: Senior Construction Cost Estimator About WT Partnership WT Partnership is an international consultancy practice with a global presence, providing specialist cost, sustainability, and technical advisory services to the property, construction, infrastructure, and resources sectors. We have over 2,000 employees across the UK, Europe, China, South...


  • Brisbane, Queensland, Australia WT Partnership Full time

    WT Partnership Seeks Experienced Senior Quantity Surveyor This role is available in Melbourne, Brisbane, Canberra, Sydney, Newcastle, Adelaide, Geelong and Perth.About the RoleWe're on the lookout for a highly skilled Senior Quantity Surveyor to join our team in WT Australia locations. As a key member of our cost management department, you will be...


  • Brisbane, Queensland, Australia Prestige InHome Care Full time

    Role OverviewPrestige Inhome Care is seeking a skilled and compassionate Senior Home Care Specialist to join our team. As a key member of our care delivery team, you will provide exceptional support and care to clients in their homes.Key Responsibilities:Provide Personalized Care: Work closely with clients to understand their unique needs and preferences,...


  • Brisbane, Queensland, Australia WT Partnership Full time

    Company OverviewWT Partnership is a leading international consultancy practice with a presence in the UK, Europe, China, South East Asia, North America, India, Australia and New Zealand.We provide specialist cost, sustainability, facilities management and technical advisory consultancy services to the property, construction, infrastructure and resources...


  • Brisbane, Queensland, Australia WT Partnership Full time

    WT Partnership - Senior Civil Infrastructure Cost EstimatorWe are seeking a highly skilled and experienced Senior Civil Infrastructure Cost Estimator to join our Brisbane office.About WT PartnershipAt WT Partnership, we are award-winning international quantity surveyors, cost management, sustainability, asset and building consultants, PPP advisors and...

  • Senior Cost Manager

    2 weeks ago


    Brisbane, Queensland, Australia WT Partnership Full time

    Company Overview WT Partnership is an international consultancy practice providing specialist cost, sustainability, facilities management and technical advisory consultancy services to the property, construction, infrastructure and resources sectors.With over 2,000 employees across the globe, we are a leading player in the industry. Our Brisbane office is...


  • Brisbane, Queensland, Australia WT Partnership Full time

    WT Partnership: Senior Quantity Surveyor OpportunityAbout WT PartnershipWe are a leading international consultancy practice with over 2,000 employees across the globe. Our expert teams provide specialist cost, sustainability, facilities management and technical advisory consultancy services to the property, construction, infrastructure and resources...


  • Brisbane, Queensland, Australia WT Partnership Full time

    WT Partnership: A Leader in International Cost ConsultancyWe are award-winning international quantity surveyors, cost management, sustainability, asset and building consultants, PPP advisors and facilities managers.Our expertise covers the building, construction and infrastructure sectors, as well as the management of facilities and the provision of complex...


  • Brisbane, Queensland, Australia The State Of Queensland Full time

    Job SummaryWe are seeking a highly experienced Senior Philanthropy and Partnerships Director to lead our specialist team in developing, establishing, and delivering a forward-focused strategic fundraising plan in support of the State Library's organisational priorities.About UsThe State of Queensland is committed to building inclusive cultures that respect...


  • Brisbane, Queensland, Australia Aged Care Homes Full time

    Seeking a Senior Culinary Specialist to join our team of dedicated professionals at Regis Aged Care Homes. This is an exciting opportunity to develop your culinary career in a values-driven organisation.The role: As a Senior Culinary Specialist, you will be responsible for the implementation, monitoring, and evaluation of our Food Safety program. You will...


  • Brisbane, Queensland, Australia WT Partnership Full time

    About WT PartnershipWT Partnership is an international consultancy practice with a strong presence in Australia, offering specialist cost, sustainability, and technical advisory services to the property, construction, infrastructure, and resources sectors.Job OpportunityWe are seeking experienced Senior Quantity Surveyors to join our team in various...


  • Brisbane, Queensland, Australia WT Partnership Full time

    Senior Quantity SurveyorAt WT Partnership, we are seeking a qualified and experienced Senior Quantity Surveyor to join our team in Australia.Job Summary:We are looking for a skilled Senior Quantity Surveyor to perform various quantity surveying functions including estimating, planning and cost management, cost monitoring, and accurate and timely financial...


  • Brisbane, Queensland, Australia WT Partnership Full time

    About UsAt WT Partnership, we pride ourselves on being a world-leading international cost consultancy firm. With over 2000 professionals across the globe, our expertise spans multiple sectors, including construction, infrastructure, and facilities management.We take pride in tailoring solutions to meet each client's unique needs and objectives. Our clients'...


  • Brisbane, Queensland, Australia HealthcareLink Support Full time

    Brisbane Medical Clinic Seeking VR GPWe are a busy mixed billing clinic located within 10 minutes of the Brisbane CBD, seeking an additional Virtual Reality General Practitioner to join our team.Key Highlights:70% shared billing rate with patientsModern and bright clinic settingNurse support: Full-time assistance availableExpected patient load: 30+ per...


  • Brisbane, Queensland, Australia Gorilla Jobs Full time

    About Us:Gorilla Jobs is seeking an experienced General Practitioner to join our esteemed medical team in a state-of-the-art virtual reality environment.Key Responsibilities:Deliver exceptional patient care in a fast-paced, dynamic settingCollaborate with experienced practice nurses and administration staffManage a large and growing patient base with a high...


  • Brisbane, Queensland, Australia WT Partnership Full time

    About the RoleWe're seeking a skilled Senior Quantity Surveyor to join our team at WT Partnership. As a key member of our cost consultancy, you'll perform various quantity surveying functions, including estimating, planning, and cost management.Key ResponsibilitiesLiaising with clients, architects, and main contractorsIdentifying and facilitating new...