Client Services Officer
4 weeks ago
Location: Chatswood, NSW (hybrid work flexibility after probation period)
The Company
This is a global financial services group that is well-regarded for its excellent reputation and strong position in the market.
This organisation will support your individual professional development, providing opportunities for you to progress internally and build a long-term career.
The Role
In this role, you will be the first point of contact for customer and clients.
You will be responsible for providing excellent client service, executing trades for customers/clients and building rapport to ensure all queries are promptly resolved.
If you have an interest in financial markets, online trading, or crypto and you are looking to deepen your industry experience, this may be the perfect opportunity for you.
Roles and Responsibilities:
- Providing excellent client service across a range of enquiries (general account queries, portfolios, trade execution etc.)
- Building strong relationships with internal and external stakeholders.
Skills and Experience:
- It is essential you have:_
- Strong customer service skills with experience in a fast-paced environment (contact centre, retail, or hospitality).
- Excellent written and verbal communication skills.
- A genuine interest in financial markets or financial services.
- It is desirable you have:_
- Contact centre experience (not mandatory).
How to Apply
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