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Customer Service Representative

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Melbourne, Australia Gallagher Group Full time

**About Gallagher**

Since 1938, we’ve been helping farmers to harness the power to farm by delivering world-leading animal management solutions, that enable customers to operate responsibly, productively, and profitably. We lead the market in electric fencing, weighing and electronic identification (EID), data collection, and wireless water monitoring systems.

Our purpose at Gallagher is ‘Protect what matters most’ and we live it every day. Not only does our technology protect some of the world’s highest security environments and agriculture businesses but our purpose also means we care deeply about our people and their families.

**The Opportunity**

At Gallagher, our customers are our inspiration and the focus of all our decisions and actions.

We’re looking for a customer service superstar to join our team to ensure each day we surpass the expectations of our resellers and customers, in partnership with our Territory Managers out in the field.

**The Fit**

To us a customer service superstar means:

- You’ll need strong relationship skills; an ability to connect with and understand people from all walks of life, whether they be farmers, warehouse teams or our retail stores.
- You’ll be highly motivated to partner with your Territory Manager and grow the territory by engaging closely with our network to support successful initiatives.
- You’ll have previous customer service experience.
- You’ll need to have high attention to detail and pride yourself on your accuracy of your work.
- And be ready to join an organisation that’s passionate about improving on farm life for our customers, their livestock and the land they’re working on day to day.

**Why Gallagher?**

At Gallagher, we foster a supportive and family-friendly work environment, where collaboration, innovation, and continuous improvement are at the forefront of everything we do. We value work-life balance and prioritise the well-being of our employees. We also offer:

- A chance to be part of a fun and supportive team.
- Central, easily accessible and modern offices - based at our awesome Customer Service Centre in Epping, Melbourne.
- Competitive salary and bonus opportunities.
- An opportunity to be part of a global company with extensive careers options across multiple industries and professions.