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Corporate Reception

4 weeks ago

Melbourne, Australia Team Global Express Full time

**Join Our Team as a Corporate Receptionist**

**Location**:Melbourne CBD

**Employment Type**:Full-Time, Permanent

**Scope & Overall Purpose of the Job**:
We are looking for a professional and detail-oriented Corporate Receptionist to be the welcoming face of our organization. In this role, you will ensure a professional company image through in-person and phone interactions, attend to visitors, and provide administrative support. Your efforts will be crucial in maintaining smooth daily operations and creating a positive experience for all visitors and staff.

**Primary Duties & Responsibilities**:

- Visitor & Call Management: Greet all visitors with professionalism and courtesy, ensuring they are signed in and promptly directed to the appropriate staff. Answer and re-direct all incoming calls efficiently and professionally.
- Mail & Courier Handling: Collect, sort, and distribute all incoming mail and courier parcels daily. Ensure timely handover and provide tracking details as needed.
- Building & IT Coordination: Maintain accurate building pass data, liaise with the building manager, and work with IT to ensure office equipment is fully operational.
- Meeting Room & Office Management: Assist with setting up and booking meeting rooms, manage stationary orders, and oversee kitchen supplies and maintenance.
- Communication Hub: Act as the central point of communication for office updates, building works, and safety notices.
- Administrative Support: Manage invoicing, secure bin collections, visitor sign-in systems, and more.
- Safety & Compliance: Serve as a fire warden and first aid officer, working with the Safety Committee to ensure the building meets all safety requirements.

**Required Skills & Capabilities**:

- Excellent phone manner, professional oral communication skills, and the ability to communicate effectively with people at all levels, including visitors. Strong written communication skills, with the capacity to manage conflicts and handle stressful situations calmly.
- Intermediate IT skills, including data entry and familiarity with end-user environments like Windows, macOS, and browser tools.
- Strong organizational skills with the ability to prioritize tasks, meet deadlines, and maintain attention to detail. Knowledge of customer service principles and practices, and a proactive approach to managing workloads.
- Ability to work well under pressure, take direction, and contribute to the efficiency and productivity of the office.

**About Team Global Express**

**Why TGE**

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

**What we offer**
- Competitive salary above industry standards
- Upskilling, training, mentoring and more to support your career development journey
- Fun and practical employee perks and discounts
- Flexible work, including work from home
- Inclusive parental leave policy that supports all parents & carers
- Peer recognition awards acknowledge when you go above and beyond.

**An inclusive workplace, works for everyone**

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

**Our recruitment process**

**Other things to note**
- When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
- TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.