Service Assistant

3 months ago

North Ryde, Australia Aon Corporation Full time

Posting Description:

- Hybrid working opportunities, 6 month Fixed Term Contract with potential to be extended
- Position will suit someone who is looking to grow their insurance career
- Be part of a close knit and high performing team, based in North Ryde (NSW)
- HIA Insurance Services (HIAIS) is a specialist insurance broker, providing insurance products and risk advice to the residential building industry. Formed in 1984, HIAIS is as a joint venture between two leaders in their respective industries, Aon and the Housing Industry Association (HIA)._

**Service Assistant HIAIS**

Be part of our supportive, fun and thriving team. We are looking for an office support/administration team member to join our North Ryde team on a 6-month fixed term contract with potential to be extended.

We are a team of insurance professionals who provide specialised insurance solutions for the Residential Construction industry. In this role you must be able to communicate effectively, be organised, engage with clients & complete various administration tasks.

**Who are Aon and HIA?**

Our joint venture provides us with the unique opportunity to leverage the risk and insurance expertise of Aon, with the HIA's deep knowledge of the housing industry.

HIA is Australia’s only national building industry association, representing the interests of the housing industry at regional and national levels. Their extensive membership program for the last 70 years has supported residential builders, trade contractors, developers, design professionals and more.

Aon is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Their team of business insurance specialists can help you find a policy suited to the common risks of your industry so you’re more confident that you’ve found the right type of insurance for your business.

**What the day will look like**

As a Service Assistant, you will provide administrative support of tasks to our broking team. In this role you will be provided with on the job training to support your growth and develop / understanding of insurance.

Responsibilities will include:

- Providing administrative support to the team across Australia
- Issuing of policy documentation and data entry
- Processing instruction sheets
- Management of workflow through a centralised inbox
- Monthly reporting to the team to support client growth
- Responding to internal client queries - as required
- Greeting clients in office when required

**Skills and experience that will lead to success**

This opportunity would suit someone looking to start their career with aspirations for a career in insurance. To be successful you will have:

- Previous customer service experience would be desirable
- Strength in multitasking and adaptable to learn/use various systems
- Basic knowledge in Microsoft Word and Excel
- Excellent communication and organisational skills
- A positive attitude, ability to work effectively in a team environment and independently
- A passion for helping and supporting others
- Good initiative and can challenge the status quo

**How we support our colleagues**

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

**#LI-AB6 #LI-Hybrid #HIAIS #ServiceAssistant #AonCareers

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