Clinic Coordinator

**We are looking for a confident, organised, powerhouse clinic coordinator This role is perfect for someone who loves working with people, has a strong interest in the skincare and beauty industry and wants to work in an environment where self development is not only supported but highly encouraged.**

**You will be the first person that our clients speak to and meet so it's more than your standard reception role, it's the opportunity to build great relationships, support a team as well as grow and shine with in a busy upbeat business.**

**What we offer**:

- A warm team environment where you can feel supported and encouraged to grow
- Incredible product and treatment offerings
- Career Advancement for ambitious individuals looking to grow within a business.
- Incentives and bonuses to show appreciation and acknowledgment of hard work
- Access to comprehensive training avenues for professional growth within the skin industry
- An unparalleled opportunity to be at the forefront of a mission that is shaping narratives, empowering women, and redefining skin industry standards.

**About Us**:
The Instincts team are a vibrant and positive team that are united and driven in all things delivering skin confidence. We have a fun and supportive work environment and strive to always build each other up be the best version of ourselves.

We are driven by our purpose to educate, empower and nurture our clients to regain self love through skin confidence.

Located in the Hills District Sydney we're an established, busy skin clinic of 23 years. We have a long standing loyal clientele that is in need of a powerhouse customer service and sales expert to nurture them through our exceptional customer journey alongside our skin therapists.
- Get excited The salon Coordinator role is more than answering phones and filing. _

**What's Expected**:
Our Clinic coordinator is one of the most important roles within our business as you’re the first person that our wonderful clients meet. You must possess a warm and helpful energy, always have a can do attitude, constantly thinking one step ahead of our clients and therapists needs.

You will be responsible for treatment bookings, running the reception and waiting lounge, closing sales as well as educating on new services and products, administration and social media content.
The clinic coordinator role supports the salon therapists and owner in daily and weekly tasks. A must is great attention to detail, love of keeping all areas of the salon clean and hygienic, thinking outside the square, solution focused and skilled in all administrative duties.

Our clinic coordinator role plays an important role in our exceptional customer journey and team support network.

**Some of the key responsibilities are**:

- Reception/admin customer service experience is essential
- Strong interest in the beauty industry and desire to learn
- Retail sales skills and worked with KPI’s
- Excellent time management skills
- A calm, professional and can-do attitude
- Strong communication skills and a warm personality
- Solid computer literacy skills with Microsoft Word/Excel and Outlook
- Available to work Saturdays and some evenings
- Excellent process-oriented organisational skills
- Exceptional accuracy and attention to detail
- A demonstrated ability to manage a range of tasks and effectively prioritise competing demands
- Assisting and supporting the team
- Must be well presented and well spoken
- Reliability and punctuality is a must
- A caring a nurturing nature is important

**If you are looking at joining a vibrant team with a growth mindset and positive vibe that has the most amazing clients, then this job is for you.**

**Job Types**: Full-time, Permanent

**Salary**: $27.00 - $32.00 per hour

Expected hours: 28 - 38 per week

**Benefits**:

- Employee discount

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Penalty rates
- Performance bonus

**Experience**:

- Customer service: 2 years (required)

**Language**:

- Fluent English (required)

Work Authorisation:

- Australia (required)

Work Location: In person