Office Manager

Noosa Secret Destinations, a leading property management company located in the beautiful Noosa area, is seeking an experienced and highly motivated Office Manager to join our team. As the Office Manager, you will play a crucial role in ensuring the smooth operation of our office and supporting our property management team.

**Duties**:

- Oversee day-to-day office operations, including managing administrative tasks, scheduling appointments, and coordinating office supplies to ensure office equipment and supplies are maintained.
- Maintain and organize office systems, databases, accounts and records.
- Managing office finances, including creating and monitoring budget, processing invoices, and reconciling accounts.
- Maintaining the office infrastructure, including managing the maintenance and repair of equipment and ensuring that the office is clean and well-maintained.
- Handle incoming calls and correspondence, responding promptly and professionally.
- Assist with financial management tasks, such as invoicing, bookkeeping, and payroll processing.
- Manage trust accounting functions, including End of Month and Roll-Over processes, and preparing financial reports.
- Support the reservations team by assisting with guests and owners inquiries.
- Collaborate with team members to ensure efficient workflow and effective communication.
- Ability to optimise business turnover and delivery of business operating profit.
- Design, execute and drive business development and growth.
- Drive business compliance and critical incident management.
- Financial management, operating the budget ensuring procurement, cost controls, and driving revenue is managed correctly.

Skills and Experience Required:

- Minimum of 3 years of experience in an office management role.
- Experience using RMS (Reservation Management System), Xero (accounting software), and Outlook.
- Knowledge and experience using Monday software to streamline property maintenance processes.
- Experience using Deputy to manage employee schedules and track tasks.
- Advanced English language skills, both written and verbal.
- Excellent organizational and time management abilities.
- Strong attention to detail and accuracy.
- Exceptional communication, interpersonal skills and the ability to resolve challenges as they arise.
- Availability to work after hours, weekends and public holiday.
- Confidence in your capability to build strong relationship, effective resolve difficult situations and implement solutions that improve the service levels and financial results of the business.
- Knowledge regarding Australian luxury rental property industry

Qualifications:

- Advance Diploma in a related field (preferred).

This is a full-time permanent, office-based position, requiring your presence five days a week. Flexibility is a key attribute for this role as, at times, you may be required to work on weekends to support the needs of the business.

**Salary**: $60,000.00 - $70,000.00 per year

Schedule:

- Monday to Friday
- Weekend availability

Application Question(s):

- Availability to work after hours, weekends and public holiday if requested?

Work Authorisation:

- Australia (required)

Work Location: In person

Expected Start Date: 01/09/2023