Business Support Officer

2 weeks ago

Melbourne, Australia City of Port Phillip Full time

Synopsis:
Business Support Officer, South Melbourne Market
- **Salary Range Band 5 $74,508 - $86,294 plus 10.5% Super**:

- **Permanent, Full-time position, working Sunday to Thursday**:

- **Located at the iconic South Melbourne Market**

**About the Organisation**

South Melbourne Market has been a treasured city landmark and a favourite amongst locals and visitors since 1867. It is the quintessential village market, a place where people come not only to purchase fresh food, but to meet, eat, drink, shop, discover, share and connect.

The Market is owned and operated by the City of Port Phillip, an inner-city council with around 1000 employees who deliver more than 100 programs and services to our residents, businesses and visitors. These range from childcare and immunisations, to libraries, management of parks and open space, rubbish collection, road maintenance and more. City of Port Phillip has zero tolerance for child abuse and is a committed Child Safe organisation.

**About the Role**

An exciting and rare opportunity for a highly motivated and experienced business professional to join the South Melbourne Market team.

Reporting to the Executive Director, the role will work closely with all areas of the business, contributing to business administration, finance, retail and business development, customer experience and onsite asset development and operations.

This role will include two days per week working as the Customer Experience lead at the Market’s information desk, providing customer service to Market shoppers and traders.

**Duties**:

- Provide administration and business support to the Executive Director and Market staff.
- Management of the Market Office and Information Desk
- Provide high-level customer service to Market shoppers, traders and stakeholders.
- Provide financial administration support by raising purchase orders and invoices, processing transactions, financial reconciliation and reporting.

**Skills and Experience**
- A diploma or higher in business administration or a related field.
- Minimum of three years working in a face-to-face customer service role.
- Demonstrated experience in and understanding of financial processes and systems.
- Experience in business and office administration at a senior level.

**Culture**

People enjoy working at the City of Port Phillip because we are a welcoming, healthy and inclusive workplace. We offer a vibrant and diverse work environment where our employees can develop both professionally and personally whilst planning and delivering a range of important services and programs to the community.

**Benefits**
- We offer a workplace which accommodates your working style and needs.
- Be supported and empowered by a leadership team that is community focused, with a strong desire for change and a culture that encourages teamwork and innovation.
- Training and development opportunities, study assistance, flexible working conditions, paid parental leave, an active social club, a health and wellbeing program, and a well
- regarded Employee Assistance Program (EAP).

**Security Requirements and Professional Obligations**

Prior to a formal letter of offer, preferred applicants will be asked to provide:

- Evidence of mandatory qualifications/registrations/licences,
- Sufficient proof of their right to work in Australia, and
- Sufficient proof of their identity.
- Evidence of COVID-19 Vaccination or valid medical exemption in line with City of Port Phillip Vaccination Policy.
- Complete a National Police Check completed via City of Port Phillip’s Provider.
- Evidence of a Working with Children Check (employee type with City of Port Phillip registered as the organisation).

**How to Apply**

All applicants must provide a Cover Letter in response to the key selection criteria located on the last page of the position description. The Cover Letter should include each heading in the Key Selection Criteria.

Applications close **11.59pm Sunday 25 June 2023.

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