Product Design Manager

4 months ago

Melbourne, Australia RateMyAgent Full time

Founded in 2014, RateMyAgent is Australia and New Zealand’s number 1 real estate ratings and review platform. We also operate in the US market and have seen rapid growth and usage of the platform with exciting plans in the pipeline.

RateMyAgent has nearly 100 employees globally with our head office being in Cremorne, Melbourne with a number of remote employees based across AU, NZ and US. We listed on the ASX in 2018 ‘RMY’

We have an innovative tech culture, tonnes of energy and a focus to deliver amazing outcomes. Our culture means that teams can enjoy ownership of their products and the autonomy to innovate; backed by our belief in cross-functional collaboration, experimentation and learning. Our bi-annual engagement survey continually tracks above 85% for overall team engagement. So, if you want to contribute to an environment where your work has an imminent impact on results and you don't have to work through all the red tape, then this could be the place for you.

We are seeking a Product Design Manager to join our team and guide the end to end platform experience and ensure alignment across the product and vision. This role will embody our customers' and brand voice to create delightful and cohesive user experiences. In this role, you’ll actively create and guide the design team's strategy for the platform, making sure all our product ideas align with one shared vision. You will pave the way for execution by adopting a pragmatic approach, balancing speed and impact. This role will will report to the Head of Product and UX and work closely with the Product Managers, Software Engineers, as well as lead the team in the practice of design.

**Responsibilities**:

- Working collaboratively to create and champion the design vision and practice for the RateMyAgent product
- Leading Product Design initiatives across the 5 product squads
- Lead and mentor a team of Product Designers
- Collaborating with Product Leads and Engineering Leads to make sure you’re prioritising the most important features
- Communicating future design directions with key stakeholders
- Providing clarity to your design team through clear articulation of vision and strategy, especially while going through periods of ambiguity or roadblocks

**About You**:

- You have experience as a Senior Product Design Manager / Director / Lead directing strategy and design across a team
- Strong design coaching and people leadership experience - you know how to make an impact through empowering, growing, and motivating your team of designers
- Extensive experience communicating with senior stakeholders and other specialties
- A track record of tackling complex problems and delivering simple, elegant solutions.
- You hold a high bar for designing clean, elegant, and usable designs.
- Deep understanding of how to uncover user needs through research and user empathy
- You enjoy a mix of strategy and working ‘on the tools each day’
- Experience working within a SAAS product would be desirable
- You've had extensive experience shipping digital products in the past and can show the impact that you have through your team in your portfolio

**Benefits**:
**Flexible working**:The world has changed and so have we, we support you working remotely and from our office.

**Wellness initiatives**:2 wellness days a year on us - Grab a massage, head out into nature or simply enjoy time at home.

**Social**:Company-wide collaboration such as product showcases, coffee with the exec sessions, culture, and loads of social events (virtual and in-person).

**Hackathons**:We are proud of our hackathon culture and host 3 hackathons a year where the whole company gets involved

**Extra Leave**:A day off on your birthday on us (No one likes to work on their birthday) and Two Volunteer days

**Paid Parental Leave**:We want to support you as your family grows so we offer paid leave for special times as well as flexible working options.

**Learning and Development**:Whether it's a short course, conference, or even a book that will help you with your learning and development, we have a healthy training budget in place for staff so you can continually learn and grow.

At RateMyAgent, we appreciate the value that comes from having diverse employees. Whether that be diversity of age, disability, sex, gender, sexuality, pregnancy, race or religion, we strive to create a team where anybody can thrive. We strongly believe a varied workforce creates a more innovative company with a broader perspective. Wherever you’re from, whatever you believe, all we ask is that you have drive and share our company values (Customer Obsessed, Do the right thing, One Team, One Dream, We Hustle, We're Straight Up and Give a S**)

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