Warehouse Customer Service Officer

2 weeks ago

Unley, Australia Entree Recruitment Full time

**Full-time permanent position | Located in Malvern | Attractive salary**
- ** Assist trade & retail customers & support with collection of spare parts orders**
- ** Varied role within a great team | Career progression opportunities**

**About the company**

Trading for over 70 years, Routleys Bathroom Kitchen Laundry keep their customers at the heart of everything they do. A South Australian family owned and operated company, Routleys supply plumbing fixtures and kitchen white goods to the building industry, interior designers and home renovators. Employing over 47 staff, Routleys concentrate on providing the best possible products, and advice given from experienced and qualified Interior Designers and Consultants. The beautiful showroom and offices are in a prime location on Unley Road.

**About the role**

As the Warehouse Customer Service Officer your primary focus will be to make life better for the customer with simple solutions to resolve their problems and needs. Your role will be based between the Trade Counter and the Warehouse, helping trade and retail customers to collect their spare parts orders. This role is offered on a permanent full-time basis and the working hours are Monday to Friday, 7:30am to 4pm and every second Sunday 12:30pm to 4:30pm. This is an outstanding opportunity to join the Routleys family.
**Duties**
- Open the trade counter each morning, including general housekeeping duties
- Handle the picking and packing of orders
- Respond to internal and external sales enquiries
- Take orders and process payments
- Record keeping of customer orders and interactions

**Skills & experience**
- Versatile professional with experience in customer service
- Warehouse picking and packing including manual handling
- Warm and friendly phone manner
- Proven ability to use initiative and problem solve
- Forklift license or willing to obtain

**Culture & benefits**
- High staff retention rate and excellent reputation in the industry
- Extensive training for continual growth and development
- Great team environment with social activities
- Beautiful and modern offices

**How to Apply**
- Sector:

- Trades & Services,- Contract type:

- Permanent
- Location:

- Unley
- Salary:

- Attractive salary
- Job Reference:

- JO-2403-9143.
- Contact name:

- Ruth Haren
- Job published:

- 10 minutes ago

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