Housing Officer

4 weeks ago

Capalaba, Australia Empire Careers Full time

**Capalaba QLD 4157**

**$46 /hr**

**plus superannuation**
- Contract/Temp**A03 Housing Officer**

**QLD Government**

**$46.27 + super per hour**

**ASAP Start**

**Capalaba**

Great opportunity to join this close knit team in a Housing Service Centre, where you will provide a broad range of applicant, tenancy and property management services and advice to customers with complex needs in the intake/pathways team.

**The Role***
- Respond to diverse customers experiencing complex and challenging housing via the telephone and face to face and undertake customer interviews.
- Make referrals to support service agencies.
- Maintain accurate customer and property records using the Microsoft Suite and internal IT systems with a high level of accuracy.
- Manage tenancy arrangements, allocations, changes of tenancy and vacancies and liaise with other housing providers ensuring departmental compliance

**You**
- Proven customer service experience (telephone and face to face)
- High attention to detail and able to work independently
- High confidentiality, empathy and resilience to deal with people in distress
- Able to work under pressure in a fast paced environment
- Excellent communication skills
- Intermediate Microsoft Office skills and confidence to quickly learn additional IT systems
- A National Criminal History check will be required before placement
- Drivers License

ConsultantReference number:

- BBBH25786- Profession:
Business Support
Business Support
- Company:

- empire group- Date posted:

- 13th Mar, 2024

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