See more Collapse

Customer Service Representative

4 weeks ago


Wetherill Park, Australia Pro-Pac Group Full time

Company Description

An opportunity exists to join one of Australia's fastest-growing general packaging supply companies. Pro-Pac Packaging is a national company with a reputation for delivering excellent service, support and knowledge within the industry. We pride ourselves on our work environment and down to earth team and management.

**About the Industrial Packaging division**

Our Industrial Packaging division not only manufactures our own biodegradable void-fill products but we also stock and support all types of void-fill needs, whether it be air-pillow, paper or bubble. We import and distribute some of the world’s leading brands of general industrial packaging products such as tapes, stretch wrap, strapping and machinery.

**Job Description**:
**About You/ the Role**

We are seeking an energetic, highly motivated individual who is also a self-starter to join our Customer Support Team.

As the Customer Support Specialist, you will support the National team comprising of eight Customer Support Specialists working throughout QLD, NSW, VIC & WA and cover PPG’s customer base nationally. This role is located in NSW - and initial onboarding will be remote - until return to office Hybrid plan is rolled out.

In this role, you will be required to consult and liaise with internal stakeholders and customers, deliver a seamless customer experience and foster strong customer relationships through effective communications.

**Qualifications**:
**To be successful in this position, you will have**:

- A customer focus to ensure you always have the customers' needs front of mind
- Experience in a B2B/ B2C environment
- Proven experience in a customer-centric role
- Well-developed relationship building skills
- Ability to work autonomously when needed and within a team environment
- Excellent interpersonal and communication skills
- Knowledge within the packaging industry and carton manufacturing
- Experience with Pronto Xi or Prism software (favourable)

Additional Information
- Pro Pac is an equal opportunity employer and values diversity in the workplace. All employment decisions are made without regard to race_ colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law._


We have other current jobs related to this field that you can find below


  • Wetherill Park, Australia people2people Full time

    Convenient Western Sydney Location with parking onsite! - Offering up to $70K + super - Work for an industry leader **The Company**: People2people are working with the largest industry leader in building material distribution. Offering innovation and a range of solutions to their customers, the company is a trusted supplier and operates in all major...


  • Wetherill Park, Australia people2people Full time

    Convenient Western Sydney Location with parking onsite Offering up to $70K + super Work for an industry leaderThe Company:People2people are working with the largest industry leader in building material distribution. Offering innovation and a range of solutions to their customers, the company is a trusted supplier and operates in all major Australian capital...


  • Wetherill Park, Australia Active Recruitment Pty Ltd Full time

    More than 1 position available Great team environment Training provided Information Session on the 1st March 2023Looking for a fresh start in your career? Look no further We have an exciting opportunity that offers career progression and the chance to work alongside an outstanding team.As a Customer Service Representative, you'll be responsible for providing...


  • Wetherill Park, Australia Recruitment Edge Full time

    Customer Service Representative Posted: 30 May 2024 Location: Western suburbs Category: Customer Service/Call Centre Type: Full time Salary: To $60K + super ($66,600 package) + onsite parking Permanent fulltime opportunity available now Leading distributor of medical & healthcare products Opportunity for career development Busy in-bound role handling...


  • Wetherill Park, Australia Recruitment Edge Full time

    **Temporary role available NOW for approximately 1 to 3 months**: - **Leading distributor of medical & pharmaceutical products**: - **Busy in-bound role handling customer enquiries and processing orders**: - **Monday to Friday**: - **$31.39 per hour + super + free on-site parking**: - **New offices at Wetherill Park** **The Company**: Positioned as one...


  • Wetherill Park, Australia Recruitment Edge Full time

    **Ongoing temporary role**: - **Leading supplier of medical & healthcare products**: - **Busy in-bound role handling customer enquiries and processing orders**: - **8:30am to 4:30pm, Monday to Friday**: - **Onsite parking at Wetherill Park** **The Company**: Positioned as one of the leading suppliers of medical & healthcare products in Australasia, this...


  • Wetherill Park, Australia Recruitment Edge Full time

    **Ongoing temporary role**: - **Leading supplier of medical & healthcare products**: - **Busy in-bound role handling customer enquiries and processing orders**: - **8:30am to 4:30pm, Monday to Friday**: - **Onsite parking at Wetherill Park** **The Company**: Positioned as one of the leading suppliers of medical & healthcare products in Australasia, this...


  • Wetherill Park, Australia Carbonetics Full time

    We are looking for an enthusiastic Customer Service Representative to join our team in the automotive industry! - based in Wetherill Park, this is a part time role with the possibility of it growing to a full time role in the near future. You will be responsible for providing support to various customer service needs within the organisation. Carbonetics, is...


  • Wetherill Park, Australia Active Recruitment Pty Ltd Full time

    More than 1 position available Are you ready to work in a fast paced office environment Great team environment Training provided This is the perfect opportunity to start fresh Change careers now and enjoy a role that offers a career progression and the opportunity to work within an excellent team structure. What is this role about? Well as a Customer Service...


  • Wetherill Park, Australia Bryco Consulting Full time

    **Contract Type**: - Full Time - **Location**: - Wetherill Park - New South Wales - **Classification**: - Call Centre & Customer Service - **Salary**: - $65,000.00 - $65,000.00 Annual plus super + FT WFH - **Contact Name**: - Lauren Toledo - **Contact Phone**: - 03 9088 2279 - **Date Published**: - 25-Jan-2024 - **Benefits** - Full time WFH -...


  • Wetherill Park, Australia Fuse Recruitment Full time

    **Wetherill Park NSW 2164** **$70000 - $72000 per annum** **Full time** **The Company** Our client is a leading Australian Manufacturer of quality industrial paints, lubricants, corrosion protection and epoxy products across Australia in the Mining, Construction, Automotive & Aerospace, Bridges and Wind Turbines Industry. Due to ongoing growth, we now...


  • Wetherill Park, Australia Sunled Energy Full time

    Sunled Energy is looking for a full time Customer Service Representative to manage various duties in our Wetherill Park office. Ability to communicate effectively with customers both face to face and over the phone a significant part of your job involves interactions with both existing and potential customers to assist with their queries as well as solve...


  • Wetherill Park, Australia Sunled Energy Full time

    Sunled Energy is looking for a full time Customer Service Representative to handle various duties in our Wetherill Park office. Ability to communicate effectively with customers over the phone as over 90% of your work will involve calling customers for the following reasons:(a) Booking/Updating customers on installation times.(b) Contacting customers to...


  • Wetherill Park, Australia Recruitment Edge Full time

    Temporary role available NOW for approximately 1 to 3 months:Leading distributor of medical & pharmaceutical products:- Busy in-bound role handling customer enquiries and processing orders:- Monday to Friday:- $31.39 per hour + super + free on-site parking:- New offices at Wetherill ParkThe Company:Positioned as one of the leading distributors of medical &...


  • Wetherill Park, Australia Recruitment Edge Full time

    Ongoing temporary role:- Leading supplier of medical & healthcare products:Busy in-bound role handling customer enquiries and processing orders:- 8:30am to 4:30pm, Monday to Friday:Onsite parking at Wetherill ParkThe Company:Positioned as one of the leading suppliers of medical & healthcare products in Australasia, this organisation represents some of the...


  • Wetherill Park, Australia Carbonetics Full time

    We are looking for an enthusiastic Customer Service Representative to join our team in the automotive industry - based in Wetherill Park, this is a part time role with the possibility of it growing to a full time role in the near future. You will be responsible for providing support to various customer service needs within the organisation. Carbonetics, is a...


  • Wetherill Park, Australia Fuse Recruitment Full time

    Wetherill Park NSW 2164$ $72000 per annumFull timeThe CompanyOur client is a leading Australian Manufacturer of quality industrial paints, lubricants, corrosion protection and epoxy products across Australia in the Mining, Construction, Automotive & Aerospace, Bridges and Wind Turbines Industry. Due to ongoing growth, we now have an opportunity for...


  • Wetherill Park, Australia Active Recruitment Pty Ltd Full time

    More than 1 position available - Great team environment - Training provided - Role commencing ASAP Are you ready to take the next step in your professional journey? Your search ends here. We present an exciting opening that promises career advancement and the chance to collaborate with an exceptional team. In the role of Customer Service Representative,...


  • Wetherill Park, Australia Boema Coffee Machines Full time

    About Us Established in 1956, Boema Coffee Machines has been a key influence in the Australian coffee market for over 65 years. We are a leading coffee wholesale company dedicated to providing high-quality coffee products to businesses across Australia. With a passion for exceptional coffee and a commitment to excellent customer service, we have established...


  • Horsley Park, Australia Chandler Macleod Full time

    Chandler Macleod is seeking an experienced Customer Service Representative to join our client for a full time, Permanent Opportunity to start in January 2023! This role will be responsible for being the first point of contact for inbound calls, responding to customer enquiries, taking orders and supporting the sales representatives. The duties of the role...