Technical Support Officer, Clerk Grade 5/6

4 weeks ago

Newcastle, Australia NSW Government -School Administrative and Support Full time

**Position Information**:
The NSW Department of Education provides, funds and regulates education services for NSW students from early childhood to secondary school, delivering world-class education through its public schools and providing funding support to non-government schools. We employ, develop and support teachers, leaders and other staff to deliver the best outcomes for students and to advance the wellbeing of Aboriginal people.

**About the Role**

Technology Support Officers assist in providing efficient information technology support services along with performing maintenance and upgrades on departmental IT equipment to ensure effective operations at optimal speed and capacity.

**Talent Pool**

**Special Notes**:
**Additional School Information (Optional)**
Belmont High School is a comprehensive, co-educational secondary school located in the eastern suburbs of Lake Macquarie. The school was established as the first high school outside of Newcastle in 1953 and draws its enrolments from the Belmont, Belmont North, Floraville and Jewells communities. Belmont High School is a proud member of the Belmont Learning Community and Minimbah AECG, working in partnership to improve student outcomes. In 2023, the school recorded 836 students, including 104 Aboriginal students and 6 Special Education classes. Belmont High School has a culture of success in sport and creative and performing arts with high expectations for student academic achievement. The school provides an enrichment stream in Years 7-10 and a Senior Learning Hub operates daily providing support for students in the completion of assessment tasks and study. Students also receive extensive support in accessing School-based Apprenticeships and Traineeships and transition to local-industry and tertiary study post-school pathways. The Positive Behaviour for Learning program focuses on developing the qualities of respect, responsibility and resilience in our students. The school has recently been transformed through a $30 million upgrade completed in 2019, incorporating new student and staff facilities, special education, hospitality and technology learning spaces and administration areas, providing a modern, future focused learning environment. Looking forward, the school is focused on improving academic growth and achievement, student wellbeing and belonging, with stronger connections to our local community.

**How to Apply**
1. **A cover letter** (max 2 pages)
- demonstrating how your skills, knowledge and professional experience meet the focus capabilities as outlined in the role description

2. **A target question response** (maximum 300 words per target question)
- answering the two targeted questions below

3. **A current resume **(max 5 pages)

4. **Copies of your qualifications and/or academic transcripts**

If you are successfully progressed to interview, you will be required to provide

1. Proof of Identity information
2. Informed Consent Form
3. Declaration for child-related work

**Targeted Question 1**
Please provide an example of where you have achieved business/educational outcomes by using the existing technology in your organisation (300 words maximum)

**Targeted Question 2**
Can you show evidence of how you have liaised and maintained software on a large scale? (300 words maximum)

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