Continuous Improvement Specialist

3 months ago

Morwell, Australia Aussie Broadband Full time

We are looking for a Continuous Improvement Specialist (known internally as Special Projects Officer) to join our high performing team.
- At Aussie Broadband we see difference as our point of difference. We celebrate it, we support it, and thrive on it - because it means our team can bring their whole selves to work, and that we can better represent our customers and community. We’re proud to be an Equal Opportunity Employer, and our stand for inclusion and diversity is just one way we can demonstrate our value of ‘Be Good to People’._

Why work for Aussie?

We are Australian operated, local from the ground up and now ranking the 5th largest telco in Australia. We’re fast growing and not slowing down

Our fantastic culture lives and breathes our values:
- Don't be ordinary, be awesome- Think BIG- No bullsh*t- Be good to people- Have fun

Don’t just take our word for it - We have been named one of the top employers in Australia by HRD magazine. We are one in only thirteen 5-star Employers of Choice and on top of this, Aussie is one of only four 5-star employers in its size category (500+).

And not only do we care for our people, but we also support our community through sponsorships, staff-led fundraising programs, corporate donations, generous community service leave for our staff, relief for disaster-affected customers, and much more which can be found

here


The good stuff- Free internet to the value of $109 per month- 20% off our Fetch and Mobile services- Day to day benefits like flexible working arrangements, paid parental leave, employee assistance program- Celebrating you With monthly rewards and recognition- Internal training and resources for you to continue to learn, grow and achieve your career goals- Yearly allowance for amazing Aussie merch- Discounts at various retailers and gyms

Let’s talk about you- An unequivocal commitment to the Aussie values and using them to make decisions- Proven working experience in project management- Excellent client-facing and internal communication skills- Excellent written and verbal communication skills- Aptitude for clear communication, consultation and consideration of others

How will you support our “Why?”- Assist the customer service team in streamlining, automating and improving current processes and systems- Organise and run workshops with our staff to find inefficiencies in current workflows and processes- Take this information and analyse it for future enhancements and improvements- Write detailed system change scope documentation to be submitted to the development team to be executed- Project manage the life cycle of special projects- Manage changes to the project scope, project schedule and project costs using appropriate verification techniques- Measure project performance using appropriate tools and techniques- Other tasks as required

If you have an questions get in touch today with our fantastic team at

If you feel don’t meet all the requirements for this role, we’d love you to still consider applying. We are unconventional in many ways, and we like to think outside the box with the people we hire.

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