Southwest - Healthcare Security Officer

4 weeks ago

Mandurah, Australia Vault Recruitment Full time

Looking for experienced Healthcare officers located in Southwest region of WA
- Play a vital role in ensuring the safety and well-being of patients and staff
- On-call and consistent positions available

This is a Recruitment Pool for consistent Casual and On-Call appointment(s) with the possibility of extension(s) and/or permanency. Suitable applicants will be placed in a pool from which appointments may be made when similar vacancies occur. Appointments may be made from this pool until 02/05/2026.

**About Vault**:
Vault Protective Security Services is an esteemed security provider based in Western Australia, specializing in delivering exceptional healthcare security services. With a solid presence in Perth since 2011, we have become a trusted partner for leading venues, government healthcare services, and other high-profile clients.

**Join Our Healthcare Security Talent Pool**
We are currently seeking experienced and skilled individuals to join our talent pool for on-call and consistent Security Officer roles providing security specials and patrolling services for healthcare facilities across the Southwest region of WA. As part of our team, you will have the opportunity to make a real difference by safeguarding patients, staff, and visitors.

**Role Overview**: As a member of our talent pool, successful applicants will be considered for various roles that may range from ad-hoc assignments to consistent patrolling/response positions. Security Officers play a crucial role in maintaining a safe and secure environment within a range of healthcare facilities in the Southwest region. Your duties as a Healthcare Security Officer include:

- Patrolling assigned areas to deter and detect potential security risks
- Conduct security screenings of individuals and belongings
- Collaborate with healthcare staff to ensure a secure environment for all
- Patient surveillance
- Document and report observations and incidents in accordance with company and healthcare policies

**Selection Criteria**:

- Certificate II in Security Operations and at least two years’ experience in security or related field and demonstrate experience in the conduct of security operations.
- Demonstrated, verbal and non-verbal communication skills, including active listening, conflict resolution, empathy, and de-escalation techniques in stressful situations.
- Effective written communication skills including the ability to produce well-structured and comprehensive reports.
- Demonstrated ability to work with a minimum of supervision, within a team environment.
- Demonstrated experience in dealing with people from a culturally diverse background including people with disabilities.

**Skills and qualifications required**:

- Valid WA Security Officer licence
- Valid First Aid qualification
- Working With Children's card (or willingness to obtain)
- Infection Control Training
- Right to work in Australia
- Vaccination history or serology evidence of immunity (or willingness to obtain)
- Proficient in self-defence techniques
- Demonstrated minimum fitness level
- 2 years’ experience in a response level position in crowd control or another relevant role
- Understanding of healthcare regulations and patient confidentiality
- Exhibit excellent communication skills crucial for interactions with patients, including proficiency in de-escalation techniques

**Any of the following are highly regarded**:

- Live locally in the Southwest region.
- Defence Force or military experience.
- Mental health awareness training.
- Strong Healthcare Security or Crowd Control experience.

**Skills and qualifications you will gain**:

- Aggression Prevention and Intervention (API) Training
- Control and Restraint Training
- Hospital Induction

**Benefits**:

- Competitive pay rates
- Flexible scheduling for ad-hoc assignments
- Opportunities for career advancement and professional development
- Fulfilling work in a mission-driven environment
- Contributing to the well-being of patients and healthcare professionals

**References**: If selected, you will be required to provide at least 2 work related references if you are successful after the interview process. It is preferable for your references to be a current or recent supervisor/manager.

Take this opportunity to make a meaningful impact and contribute to the safety and well-being of patients and staff. _Join us in our mission to ensure a secure environment for healthcare excellence_

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