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IT Field Technician

4 weeks ago

Canberra, Australia Experis Full time

**Field Technician/ Hardware Technician/Customer Engineer**

**Location -Canberra**
**Contract Role**
**Rate - $35/hour - $40/hour + Super**

**About our client**:
Our client is a global technology company leading how the world connects, interacts and transacts with business.
The client's assisted and self-service solutions and comprehensive support services address the needs of retail, financial, travel, hospitality, gaming and telecom carrier in more than 100 countries.

You will have experience with POS, Self-check outs or someone with a strong IT hardware background who is based in Canberra. You are someone who enjoys field service

**Key responsibilities**:

- Diagnosing and repairing equipment which may include ATM's Self-checkout systems, POS Terminals and Networking equipment
- Parts Management and organisation
- Continuous training online and face-to-face
- Work Autonomously in the field and office
- Responding to all customer concerns or problems by resolving them or by escalating them to the proper associate, team member, territory manager, or the Control Tower

**Key requirements**:

- Strong hardware skills and an understanding of what field service entails is a must.
- Previous experience with **POS installation / repair / maintenance** would be ideal but is not essential
- Hands on hardware and repair experience is a must
- Prior experience with touch screens, printers, cash drawer, eftpos devices is good but not essential
- Good mechanical aptitude and excellent customer service skills
- Able to work autonomously, professionally and be an excellent communicator
- Strong Customer service skills
- ** Own vehicle and current driver's license**:

- The flexibility to rotate working hours with other team members if required is critical
- Due to customer on site requirements, full vaccination against Covid 19 is essential to be considered for this role.

**_Jyoti Dua_**
**_Divisional Manager_**
**_Let's Connect_**
- Aboriginal and Torres Strait Islander people are encouraged to apply._

State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, licensee/s Experis Pty Ltd, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856

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