IT Field Technician

1 week ago


Canberra, ACT, Australia Experis Full time

Field Technician/ Hardware Technician/Customer Engineer

Location -Canberra

Contract Role

Rate - $35/hour - $40/hour + Super

About our client:

Our client is a global technology company leading how the world connects, interacts and transacts with business.

The client's assisted and self-service solutions and comprehensive support services address the needs of retail, financial, travel, hospitality, gaming and telecom carrier in more than 100 countries.


You will have experience with POS, Self-check outs or someone with a strong IT hardware background who is based in Canberra.

You are someone who enjoys field service

Key responsibilities:

  • Diagnosing and repairing equipment which may include ATM's Selfcheckout systems, POS Terminals and Networking equipment
  • Parts Management and organisation
  • Continuous training online and facetoface
  • Work Autonomously in the field and office
  • Responding to all customer concerns or problems by resolving them or by escalating them to the proper associate, team member, territory manager, or the Control Tower

Key requirements:

  • Strong hardware skills and an understanding of what field service entails is a must.
  • Previous experience with
    POS installation / repair / maintenance would be ideal but is not essential
  • Hands on hardware and repair experience is a must
  • Prior experience with touch screens, printers, cash drawer, eftpos devices is good but not essential
  • Good mechanical aptitude and excellent customer service skills
  • Able to work autonomously, professionally and be an excellent communicator
  • Strong Customer service skills
-
Own vehicle and current driver's license:

  • The flexibility to rotate working hours with other team members if required is critical
  • Due to customer on site requirements, full vaccination against Covid 19 is essential to be considered for this role.

_Jyoti Dua_

_Divisional Manager_

_Let's Connect_

  • Aboriginal and Torres Strait Islander people are encouraged to apply._

State:
QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q

State:
QLD, licensee/s Experis Pty Ltd, LHL-02014-Y5F6D

State:
SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856

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