Mackay - Retail Security Officer
7 months ago
**Security Officer: Mackay, QLD Surrounding Suburbs**
**Your duties and area of responsibility will include**:
- Provide high quality customer service front line service and support.
- Risk identification and issue resolution
- Reporting and recording incidents and various other activities whilst on shift
- Responding to all medical and security incidents
- Strong interpersonal, written, and verbal communication skills
- Responding to emergency events in accordance with site systems and processes
- Ability to develop professional relationships with emergency services.
- Developed understanding of conflict resolution and de-escalation.
**The minimum requirements for this position are**:
- Hold Driver’s License and to have your own transport.
- Need to pass a criminal history check upon employment.
- Current First Aid and CPR Certificates
- Current Security License and Crowd Control License in State of employment
- Customer Service experience
**To be successful in this position you will need to display the following**:
- High level of presentation
- Excellent communication and customer service skills
- Proven ability to work as part of a team and independently.
- Commitment to working in and maintaining a safe working environment.
- Ability to work flexible hours and public holidays.
- Excellent mobility and physically able to walk for lengthy periods.
- Happy and friendly disposition
- Strong work ethic, reliable and punctual
- High personal integrity and grooming standards
**Employment Benefits**:
- Full professional uniform provided.
- Stable, long-term employment
- On-site training, professional development
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