Waitstaff

2 months ago

Wetherill Park, Australia Crinitis Group Full time

Crinitis Wait Staff will obtain constant learning and customer service skills in order taking, to representing the face of the restuarant, and must have a strong customer service focus in all tasks, ensuring customer satisfaction.

At Crinitis we have a great work environment with huge potential for growth in the hospitality realm, Criniti's is a company that is expanding and developing daily. Our venue is located in Wetherill Park.

**BENEFITS**:

- free staff meals
- development and growth
- promotional opportunity
- part of a great dynamic team
- training opportunities

**Key Responsibilities & Accountabilities**:

- Ensure adherence to company policy and procedures in regards to the reliability, punctuality, efficiency and smooth functioning of the restaurant.
- Create smooth, efficient, happy and informative experience for customers
- Prepare tables for customers, greet all customers coming to restaurants and present menu to customers and administer orders for all.
- Understand and expand knowledge on available items on menu and side dishes and ensure optimal level of services to customers.
- Assist customers to select appropriate side dishes and drinks and communicate any special requirement of staff to kitchen.
- Ensure appropriate record of customer orders to ensure no billing discrepancies.
- Provide assistance and administer all cleaning as per cleaning schedule.
- Develop and maintain friendly relationship with regular patrons of restaurant.
- Manage and ensure appropriate resolution of all customer queries.
- Coordinate with kitchen staff and customers and ensure timely delivery of all services.

**Capabilities**:

- Great customer service and communication skills
- Strong work ethic
- Positive attitude, enthusiastic personality and winning smile
- Immaculate personal grooming and presentation
- Demonstration of organisation behaviour and values

**Knowledge, Qualifications, Languages, Skills & Attributes**:

- Relevant Qualification or extensive experience
- Hands-on experience in a similar restaurant or hospitality environment
- RSA certified
- Excellent knowledge of food and beverages
- Is approachable and tolerant
- Professional presentation and communication skills with the ability to build relationships at all level of the organisation

**Job Types**: Part-time, Casual

Pay: $21.00 - $28.00 per hour

**Benefits**:

- Employee discount
- Employee mentoring program

Schedule:

- Day shift
- Evening shift
- Weekend availability

Ability to commute/relocate:

- Parramatta, NSW: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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