Wait Staff
1 month ago
As a waiter at Kitchai Thai, you’ll be the face of our restaurant, providing top-notch service to every guest. You’ll ensure our guests feel welcome, make personalized recommendations, and deliver dishes with professionalism and charm. We value attention to detail and the ability to work efficiently in a fast-paced, high-energy environment.
**Why Work at Kitchai Thai?**
Step into Kitchai Thai, where the heart of Thai cuisine meets a vibrant, jungle-inspired atmosphere. Known for our mouth-watering dishes and imaginative cocktail creations, we offer a dining experience that’s equal parts relaxing and exhilarating. We pride ourselves on delivering exceptional service and unforgettable flavors, from our food to our signature cocktails.
**Key Responsibilities**:
- **Guest Service**: Greet guests warmly, take orders accurately, and ensure an enjoyable dining experience.
- **Menu Knowledge**: Be well-versed in our menu and provide recommendations, including understanding of dish ingredients and drink pairings.
- **Order Management**: Communicate effectively with kitchen and bar staff to ensure timely service.
- **Maintain Cleanliness**: Keep the dining area tidy, reset tables, and assist in maintaining a clean environment.
- **Problem Resolution**: Handle guest concerns with grace and escalate issues when necessary.
- **Teamwork**: Collaborate with fellow waitstaff, kitchen staff, and bartenders to ensure smooth service flow.
**Criteria & Qualifications**:
- **Experience**: At least 2 years of experience in a fast-paced restaurant environment.
- **Customer Focus**: A genuine passion for delivering exceptional guest experiences.
- **Communication Skills**: Clear and engaging communication, with a friendly and positive demeanor.
- **Efficiency**: Ability to multitask and work under pressure while maintaining attention to detail.
- **Team Player**: Willingness to assist colleagues and adapt to changing situations.
**Job Types**: Full-time, Part-time, Casual
Pay: $23.23 - $35.00 per hour
**Benefits**:
- Employee discount
Schedule:
- Monday to Friday
- Weekend availability
**Experience**:
- Customer service: 1 year (preferred)
- Hospitality: 1 year (required)
Licence/Certification:
- RSA (required)
Work Authorisation:
- Australia (required)
Work Location: In person
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