Delivery Services Officer

5 months ago

Dandenong, Australia Lineage Logistics Full time

Lineage is the world's largest temperature-controlled industrial REIT and logistics solutions provider, with a global network of over 400 facilities, spanning 25 countries across North & South America, Europe and Asia-Pacific.

Working a Lineage is not just a job - it's an opportunity to innovate and put your mark on how food moves from the farm to dinner tables around the world. As a member of the Lineage team, you are a critical link in the food supply chain.

The Asia-Pacific region currently includes Australia, New Zealand, Vietnam, Sri Lanka and Singapore employing nearly 3000 team members.

Position Details
As we continue our transformation and growth journey in the region, we are now looking to appoint a**Delivery Services Officer**to join our team at our Lyndhurst facility in Dandenong South, Melbourne.

At Lineage, the Delivery Services Officer works efficiently and collaboratively with our customers and operations teams across Victoria, New South Wales and Queensland to manage and resolve customer queries, finding the best solutions for both our customers and the business.

It's a dynamic, fast-paced role requiring outstanding customer service, problem solving and influencing skills.

**Key responsibilities**include but are not limited to**:

- Partnering with the operations team to ensure all customer enquiries are dealt with and resolved in a timely manner
- Diagnosing inbound customer service enquiries and resolve where applicable
- Conducting enquiries with internal stakeholder prior to escalation any complex customer enquiries to Leader and operations
- Producing KPI reports and performing general administration tasks as required

**Your experience and skills should ideally include**:

- Experience in a similar role, preferably within a manufacturing, logistics or distribution environment
- A good of understanding of a fast-paced logistics/retail operation
- Extensive experience in providing high quality and professional service to both internal and external stakeholders, including managing competing customer and internal stakeholder requests
- Impressive credentials in developing strong relationships and rapport with customers and internal operations staff
- Outstanding verbal and written communication skills
- Time management and organisational skills
- IT skills (Microsoft Office, WMS, TMS)

**Why is this opportunity exciting?**
We're a values-based business which puts the safety and respect of our team first and believe the foundation for stability & growth starts with trust, support and collaboration.
As the global leader in temperature-controlled logistics, you will have the opportunity to build a long-term, stable career working with some of the most talented professionals in the industry.

We also partner with some of Australia's leading and most iconic brands and you will have the chance to develop deep and rewarding relationships with key stakeholders across these businesses.

Why Lineage?

Lineage is more than just a cold storage logistics business. We're focused on being a vibrant, innovative and progressive employer where all our teams work safely, harmoniously and efficiently toward a common purpose - transforming the food supply chain to eliminate waste and help feed the world.

Lineage is dedicated to building a diverse, inclusive and authentic work environment and encourages applicants from all backgrounds to apply.

Organic

  • Delivery Services Officer

    2 weeks ago

    Dandenong, Australia Lineage Logistics Full time

    Lineage is the world's largest temperature-controlled industrial REIT and logistics solutions provider, with a global network of over 400 facilities, spanning 25 countries across North & South America, Europe and Asia-Pacific. Working a Lineage is not just a job - it's an opportunity to innovate and put your mark on how food moves from the farm to dinner...

  • Delivery Services Officer

    5 months ago

    Dandenong, Australia Lineage Logistics Full time

    Lineage is the world's largest temperature-controlled industrial REIT and logistics solutions provider, with a global network of over 400 facilities, spanning 25 countries across North & South America, Europe and Asia-Pacific. Working a Lineage is not just a job - it's an opportunity to innovate and put your mark on how food moves from the farm to dinner...

  • Service Delivery Coordinator

    6 months ago

    Dandenong, Australia Personalised Support Services Full time

    **Service Delivery Coordinator - Disability Provider** **Company Overview**:Personalised Support Servicesis a leading disability service provider committed to enhancing the lives of individuals with disabilities. We are dedicated to delivering high-quality support and care services that empower individuals to lead fulfilling and independent lives. Join our...

  • Delivery Services Officer

    5 months ago

    Dandenong South, Australia ATRSP Lineage AUS TRS Pty Ltd Full time

    Lineage is the world's largest temperature-controlled industrial REIT and logistics solutions provider, with a global network of over 400 facilities, spanning 25 countries across North & South America, Europe and Asia-Pacific.Working a Lineage is not just a job - it's an opportunity to innovate and put your mark on how food moves from the farm to dinner...

  • Customer Service Officer

    6 months ago

    Dandenong, Australia Veolia Environmental Services Full time

    **The Opportunity**: Veolia ANZ is seeking a Customer Service Officer to join our team based in Dandenong South. As the Customer Service Officer, you will play a crucial role in providing outstanding support and resolving a wide range of queries for our customers. If you are someone with a strong background in sales, excellent communication skills, and a...

  • HR Officer

    6 months ago

    Dandenong, Australia Personalised Support Services Full time

    The Human Resources Officer plays a pivotal role in supporting the overall effectiveness and success of the Personalised Support Services operations across Melbourne. The primary purpose is to oversee recruitment processes for support workers, foster professional development initiatives as part of continuous improvement policies, maintain a positive team...

  • Aps3 Access Officer

    6 months ago

    Dandenong, Australia DFP Recruitment Services Full time

    **Job description**: On behalf of a Federal Government Agency, we are looking for several **APS3 Access Officers** to join the Access and Reassessment team based in Dandenong. The assignments will be 6-12 months, working Monday to Friday, 37.5 hours per week. The team are responsible for working in a service delivery environment, working directly with...

  • Delivery Services Coordinator

    2 weeks ago

    Dandenong, Victoria, Australia ATRSP Lineage AUS TRS Pty Ltd Full time

    About LineageLineage is a global leader in temperature-controlled logistics, operating a network of over 400 facilities across 25 countries.We're a values-based business prioritizing team safety and respect, with a focus on building long-term careers and developing relationships with key stakeholders.Job Title: Delivery Services OfficerAbout the RoleThis...

  • Administration Officer

    5 months ago

    Dandenong, Australia MacKillop Family Services Full time

    **About the role**: The Administration Officer will initially be stationed at South Melbourne and subsequently transition to the Dandenong office. This position reports directly to the Area Manager of Southern Services. The Administration Officer will support the functioning of the Dandenong including liaison with support staff from MacKillop’s central...

  • Customer Service Representative

    3 weeks ago

    Dandenong, Victoria, Australia Coles Full time

    About the RoleWe are seeking a Customer Delivery Driver to join our team at Coles. In this role, you will be responsible for delivering orders to our customers in a safe and timely manner.Key ResponsibilitiesDeliver orders to customers in a safe and timely mannerEnsure that orders are accurately delivered to the correct addressProvide excellent customer...

  • Service Operations Delivery Manager

    6 months ago

    Dandenong, Australia Coates Full time

    **About us** You’ve probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we’re more than just scissor lifts and diggers. We’re an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training. We’re proudly...

  • Customer Service Officer

    1 month ago

    Dandenong, Australia BlueScope Full time

    BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We’re leaders and innovators in transforming steel into smart products and solutions that support society, today and in the future. We’re proud of brands, like COLORBOND ®...

  • Customer Service Officer

    1 month ago

    Dandenong, Australia Bluescope Full time

    Job DescriptionBlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We’re leaders and innovators in transforming steel into smart products and solutions that support society, today and in the future. We’re proud of brands, like...

  • Customer Service Officer

    1 month ago

    Dandenong, Australia BlueScope Full time

    Job DescriptionBlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We’re leaders and innovators in transforming steel into smart products and solutions that support society, today and in the future. We’re proud of brands, like...

  • Bulk Delivery Driver

    5 months ago

    Dandenong, Australia Supagas Pty Ltd Full time

    Secure, Permanent, Fulltime Role with Essential Service Provider - Incentive Bonus, Employee Discount Platform, Employee Assistance Program - SIGN ON BONUS: $2,500 at 3 months PLUS $2,500 at 6 months **About Supagas** Supagas is a fast growing national, leading supplier of cylinder gases such as LPG, Industrial Gases, Hospitality Gases and Helium. We are...

  • Customer Service Officer

    7 months ago

    Dandenong, Australia Supagas Pty Ltd Full time

    An excellent opportunity to join a growing company in a fast paced industry. - Full time employment - Excellent Employee Reward Program **About the Company** Supagas is a fast-growing national company, a leading supplier of cylinder gases such as LPG, Industrial Gases, Hospitality Gases, Medical Gases and Helium. We are rapidly building a reputation for...

  • Customer Service Officer

    6 months ago

    Dandenong, Australia Page Personnel Full time

    Dandenong location, free parking onsite - Equal Opportunity to Grow Personally & Professionally **About Our Client**: The company is a leading provider of advanced suspension systems and related components for heavy-duty vehicles. They serve various sectors and prioritise customer satisfaction through reliable products and comprehensive support services....

  • Customer Service Delivery Associate

    4 weeks ago

    Dandenong, Victoria, Australia Coles Full time

    About the RoleA Customer Delivery Driver role at Coles is an exciting opportunity to directly interact with customers and provide great customer experiences. You will combine your people skills with time management to ensure timely delivery of orders and exceed customer expectations.Key ResponsibilitiesDeliver orders within a set timeframe and in a safe...

  • Project Officer

    6 months ago

    Dandenong, Australia Davidson Group Services Full time

    **Strategic Projects Officer** **Location**: Dandenong, On-site (4 days a week) **Contract Duration**: 3 Months **About Us**: We are seeking a Strategic Projects Officer to join our team for a three-month contract. We're upgrading our digital infrastructure and HCM systems in Phase-2 of our transformation. **Position Overview**: As the Strategic Projects...

  • Customer Service Officer

    2 months ago

    Dandenong, Australia Ventura Full time

    Location: - Dandenong - Employment Type: - FP - Full-Time Permanent- Department: - OPERATIONS CONTROL CENTRE- Closing Date: - 08 Nov 2024*** **About Ventura** Ventura has been moving people since 1924 and is the largest privately owned bus company in Australia. Ventura have been providing dependable, friendly and sustainable bus services for over 90...