Administration Clerk

**About you**:
You are looking to extend your customer service experience and develop your administration skills. You want to work in a supportive team and enjoy variety in your role. The best part of your day is always the interactions you have with customers and you have the sensitivity to support customers in all circumstances. You will also have:

- Competent administrative skills with an eye for detail and ability to follow
- Good telephone manner and comfortable managing incoming telephone calls
- Excellent written and oral communication skills
- Computer skills in Word and Excel

**A little bit about us**:
Invocare is an ASX listed company and an industry leader operating funeral homes, cemeteries and crematoria across Australia, New Zealand and Singapore. We are committed to the delivery of customer service to our clients.

**What we offer**:
You may not have considered this industry before, but we provide vital services to families that helps them to celebrate the lives of those they loved. Our staff live our values every day and get to experience the gratitude that comes with offering such a meaningful service. We offer you a positive and social workplace where emphasis is placed on ensuring employees feels valued and cared for. In addition, our staff enjoy:

- A competitive pay rate
- Birthday leave
- Discounts for health care and retail providers
- Free access Employee Assistance Program
- Opportunity to buy shares in our company

**About the role**:
Being the first point of contact for families and the community, you will be responsible for providing excellent customer service at all levels of contact with internal and external customers to the main Park’s office, by telephone and face-to-face, along with exceptional administration support to the staff based in the office. There is a lot to juggle with this role and a lot of variety so the ability to multitask and adapt is a must. This is an initially a contract role which can become a permanency.

For more than 50 years, Albany Creek Memorial Park has been a prominent and sacred feature in the life of North Brisbane and surrounds, in Queensland. Albany Creek Memorial Park continually strives for innovation and improvement by offering new technology and investment in the quality of grounds, services and facilities.