Patient Services Officer
2 weeks ago
At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.
Your life’s best work
We are looking for enthusiastic and efficient Patient Services Officers to join our team in our state-of-the-art Oncology Centre in Shenton house, Joondalup. In this client-facing role, you will be responsible for providing administrative support to clients and staff while remaining professional, caring and friendly in an everchanging environment.
More specifically, you will:
- Work efficiently in a fast-paced administrative role where customer focus remains the top priority.
- Act as the first point of contact to patients and provide excellent customer service both face to face and over the phone.
- Adapt to and manage an environment where there is ongoing change and competing priorities.
- Book and confirm patients for appointments and consultations.
- Billing and Receipting at time of appointment.
- Accurately process relevant paperwork including data entry.
- Ensure the smooth running of the clinic.
- Continuously liaise with the team to ensure efficient processes.
- Manage patient records and filing of patient notes.
We’re looking for someone who has:
- Demonstrated ability to provide excellent patient care and customer service.
- Strong organisation and communication skills, with the ability to liaise with both internal and external stakeholders.
- Proven experience to work successfully both independently and in a team environment.
- Knowledge of patient billing systems and related Medicare funding mechanisms would be highly valued.
- Exceptional phone manner and ability to handle a high volume of patient inquiries.
- High attention to detail and excellent organisational skills.
- Flexible approach to work and able to adapt in a fast-paced environment.
Benefits of joining our team:
- Working with a vibrant team aligned with providing the best patient experience possible and outcomes.
- Internal and external training and development opportunities.
- Close knit internal community.
- All employees and their family members have access to free confidential support that is completely external to GenesisCare including financial, nutritional and wellbeing coaching, legal advice & counselling.
- Enhance your holistic wellbeing with our Full Circle wellbeing program.
- Learn and grow with our award-winning development programs.
- Free access to thousands of LinkedIn training courses.
- Range of benefits available: Qantas membership discount, gym membership discount, 12 weeks paid parental leave, Bupa discount.
In line with the Public Health Act 2016 (WA), all applicants for this position are required to be vaccinated for COVID-19. To be eligible for consideration for this position, all recruits must provide evidence in accordance with the Public Health Act and comply with the requirements of the Public Health Act prior to appointment.
About GenesisCare
We are 5500+ highly trained healthcare professionals and support staff in Australia, U.K., Spain, and the United States, designing innovative treatments and care for people with cancer. Our dedicated teams treat more than 1 million patients annually.
People centricity is at the heart of what we do whether that person is a patient, a referring doctor, a partner or someone in our team. We aim to build culture of care that is patient focused and performance driven. Our people promise is “do your life’s best work, by always growing, having a profound human impact and making great things happen together.” If you’d like to make a difference, join us at GenesisCare.
GenesisCare is an Equal Opportunity Employer.
-
Patient Services Officer
2 weeks ago
Joondalup, Australia GenesisCare Full timeAt GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world. Your life’s best work! We are looking for an enthusiastic and efficient Patient Services Officer to join our team in our state-of-the-art Oncology Centre in Shenton house, Joondalup....
-
Patient Services Officer
1 week ago
Joondalup, Australia GenesisCare Full timeAt GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world. Your life’s best work! We are looking for an enthusiastic and efficient Patient Services Officer to join our team in our state-of-the-art Oncology Centre in Shenton House, Joondalup....
-
Patient Services Representative
2 days ago
City Of Joondalup, Australia ForHealth Group Part timeAs a Medical Receptionist at ForHealth Group, you will play a critical role in delivering quality healthcare services to our patients. You will be responsible for managing the front desk, greeting patients, and providing high-quality customer service.Key BenefitsA provided uniform that reflects your professionalism.Employee benefits to support your mental...
-
Office Manager
1 week ago
Joondalup, Australia I-MED Full timeAn excellent opportunity is now available for an Office Manager to join the friendly team at I-MED Joondalup, WA on a full time, permanent basis I-MED Radiology is Australia's largest private diagnostic imaging network offering a comprehensive range of services including CT, MRI, ultrasound, general x-ray, and a commitment to exceptional standards of patient...
-
Customer Service Officer
4 weeks ago
Joondalup, Australia Lendlease Full timeLendlease have an exciting opportunity based at our Joondalup Shopping Centre in Joondalup. We are looking for a Customer Service Officer to join the Centre Management Team. You will be working on a Part-Time basis with approx. 20 hours per week. Your shifts will include alternate weekends and alternate Thursday nights. Additional shifts during the week will...
-
Customer Service Officer
1 week ago
Joondalup, Australia Lendlease Full timeLendlease is a globally integrated real estate group with core expertise in shaping cities and creating strong and connected communities. Our purpose is to create places where communities thrive not only for our clients, but importantly for our employees. Based at Lakeside Joondalup Shopping City in Joondalup, we are looking for a Customer Service Officer...
-
Customer Service Officer
1 week ago
Joondalup, Australia 11 Recruitment Parent Full timeFull-time role in Joondalup - Grow and develop career in the car finance industry| Full training provided - Work with UKs leading online asset finance brokers **The Opportunity** Key performance objectives include: - Maintain high customer satisfaction ratings through effective problem-solving and excellent service. - Build and sustain strong...
-
Ndis Service Coordinator
2 weeks ago
Joondalup, Australia Perth Disability Services Full time**About the Organisation** **Perth Disability Services (PDS)** is a registered NDIS provider in Perth, Western Australia. Our office is based in Joondalup.We are committed to delivering quality and safe support services to people living with a disability, their families, and carers. Our aim is to help people live comfortably and confidently in the community...
-
Maintenance Officer
1 week ago
Joondalup, Australia St Jude's Disability Services Full timeCompany vehicle and tools are provided as part of this role! - St Jude's are a leading organisation within the strong Disability sector - Make a real difference in the community through your work **About Us** St Jude’s has been one of the more innovative and leading service providers for people with disability and psychosocial needs in Western Australia...
-
Medical Receptionist
3 weeks ago
Joondalup, Australia Professor Panegyres - Neurology Full timePosition requires three shifts per weeks between our West Perth and Joondalup practices (will be required to attend both clinics). Duties and responsibilities will include: - Meeting and greeting patients - Check in for appointment - collecting referral and medical details - Check out post consultation - billing and processing patient claims; can also...
-
Medical Receptionist
2 weeks ago
Joondalup, Australia Professor Panegyres - Neurology Full timePosition is for 9am-5pm - days to be determined at our West Perth and Joondalup practices (will be required to attend both clinics). Duties and responsibilities will include: - Meeting and greeting patients - Check in for appointment - collecting referral and medical details - Check out post consultation - billing and processing patient claims; can also...
-
Accounts Receivable Officer
2 weeks ago
Joondalup, Australia Royal Automobile Club of WA Full timeBased in Joondalup, close to public transport. - Full time opportunity, 6 month contract - Be part of a dynamic and friendly team Reporting to the Company Accountant, this position is an integral part of our team, you will be responsible for supporting and administering operational Accounts Receivable services, ensuring the smooth flow of financial...
-
Administrative Services Officer
4 days ago
City Of Joondalup, Australia VenuesWest Full timeWe are seeking a skilled Administrative Services Officer to join our team at VenuesWest. The ideal candidate will have experience in providing administrative support, including technical systems and database management, executive services, and financial systems.In this role, you will play a key part in supporting the implementation of system strategies,...
-
Rating Services Officer
4 days ago
City Of Joondalup, Australia City of Joondalup Full timeThe City of Joondalup takes pride in being a Local Government that has been internationally recognised for providing outstanding services to the local community. To continue to set the standard in WA Local Government for innovative services and programs, we are seeking highly motivated, enthusiastic employees who will be committed to making a positive...
-
Receptionist / Office Administrator
2 weeks ago
Joondalup, Australia Gough Recruitment Full timeHighly regarded settlement agency - Full training & career development opportunities - $50,000 + Super **About the Client** Our client is a highly regarded settlement agency, providing first-class service to a number of clients across Western Australia. Specialising in residential and commercial settlements, you will have a keen interest in forging a...
-
Medical Receptionist
2 weeks ago
Joondalup, Australia Body Sense Physiotherapy Full timeAt Body Sense Physiotherapy, we specialise in helping individuals manage and overcome chronic pain. Our rapidly growing team is founded on principles of empathy, honesty, compassion, and excellence. We pride ourselves on creating a professional and supportive environment where staff are mentored and valued. Located in the vibrant suburb of Joondalup, we...
-
Microsoft Dynamics 365 IT Officer
1 week ago
Joondalup, Australia IPA Personnel Services Full timeOur client is a local government council that is fast growing in the northwest corridor of Perth, with its southern boundary located just 15kms from the Central Business District of Perth. With a population of approximately 164,000 and a total land area of approximately 97 square kilometres, the City is one of the largest local governments in Western...
-
Administrative Officer
4 weeks ago
Joondalup, Australia Edith Cowan University Full timeStrategic and Governance Services Centre (SGSC) is located within the portfolio of the Senior Deputy Vice-Chancellor. SGSC supports ECU’s Council, senior executive, schools, professional service centres and other key groups that require support from the strategic and operational governance functions of the University. The Strategic and Governance Services...
-
Customer Care Administrator
2 weeks ago
Joondalup, Australia Australian Homestay Network Full time**About Australian Homestay Network** - Connecting the World Through AHN Homestay_ The Australian Homestay Network (AHN) is Australia's largest and leading homestay provider having been **commended by the Australian Government** for ensuring appropriate standards. AHN has a national team of experienced and dedicated people using a unique homestay website...
-
Administrative Officer
2 weeks ago
Joondalup, Australia Edith Cowan University Full timeAccess and Equity play a key role in the shared strategic goal of progressing equity, diversity and inclusion at Edith Cowan University. The area is responsible for providing high quality services to students, delivering enabling programs, and embedding evidenced-based equitable and inclusive practice across the institution. Working within an administrative...