Business Operations Officer
4 weeks ago
About us
With more than 160 years of history, we are proud of our position in the community with more satisfied customers than any other Australian bank. Every day, we work hard to bring our company purpose to life; feeding into the success of our customers and communities and not off it.
About the division
The Business Operations Team was formed to support the Business division teams to deliver expected business results. To achieve this, we will provide effective and efficient support, via a seamless approach encompassing one operations contact point for all enquiries.
Key outcomes
The Business Operations Officer plays a key role in the Business Operations Centres, responsible for providing direct and indirect support to our Business Customers and broader business division. The team is responsible for facilitation fulfillment, daily operational management to our internal stakeholders and Business Customer.
**Some key expectations of the role include**:
Timely and accurate monitoring and processing of Business Customer Compliance reporting
‘Champion’ of all Reporting Dashboards (supply and analysis of key operational and performance reporting)
Identification, analysis, management, and reporting of operational and administrative duties in line with Operational Risk requirements for the business
Ownership and delivery of Back Office Service Catalogue within the agreed SLA’s
General administration support
About you
Proficient written and verbal communication and interpersonal skills are essential.
Highly accurate approach and processing skills with strong attention to detail
Ability to manage and prioritise to dynamic workflows and deadlines
High level of literacy and numeracy skills
Knowledge of common software packages used by Business Banking including MS Office
Detailed understanding of the Business Banking end to end processes
Knowledge of the Banking systems, credit policies, processes, and procedures.
Understanding of the Banking change management processes
Why us?
There's so much more to a career with Bendigo and Adelaide Bank than just banking.
Get real benefits, work life balance and flexibility. You bring your brilliant mind and we’ll help you take your learning to the next level with on the job training and external development opportunities - we want you to shine. After all, YOU are the difference that makes us the better big bank.
Applications close COB 25th April 2023. Please note, screening may commence prior to closing date.
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