Business Operations Officer

1 week ago


Bendigo, Victoria, Australia Bendigo & Adelaide Bank Full time
About us


With more than 160 years of history, we are proud of our position in the community with more satisfied customers than any other Australian bank.

Every day, we work hard to bring our company purpose to life; feeding into the success of our customers and communities and not off it.

About the division

The Business Operations Team was formed to support the Business division teams to deliver expected business results.

To achieve this, we will provide effective and efficient support, via a seamless approach encompassing one operations contact point for all enquiries.

Key outcomes


The Business Operations Officer plays a key role in the Business Operations Centres, responsible for providing direct and indirect support to our Business Customers and broader business division.

The team is responsible for facilitation fulfillment, daily operational management to our internal stakeholders and Business Customer.

Some key expectations of the role include:
Timely and accurate monitoring and processing of Business Customer Compliance reporting
'Champion' of all Reporting Dashboards (supply and analysis of key operational and performance reporting)
Identification, analysis, management, and reporting of operational and administrative duties in line with Operational Risk requirements for the business
Ownership and delivery of Back Office Service Catalogue within the agreed SLA's
General administration support

About you

Proficient written and verbal communication and interpersonal skills are essential.
Highly accurate approach and processing skills with strong attention to detail
Ability to manage and prioritise to dynamic workflows and deadlines
High level of literacy and numeracy skills
Knowledge of common software packages used by Business Banking including MS Office
Detailed understanding of the Business Banking end to end processes
Knowledge of the Banking systems, credit policies, processes, and procedures.
Understanding of the Banking change management processes

Why us?
There's so much more to a career with Bendigo and Adelaide Bank than just banking.

Get real benefits, work life balance and flexibility.

You bring your brilliant mind and we'll help you take your learning to the next level with on the job training and external development opportunities - we want you to shine.

After all, YOU are the difference that makes us the better big bank.

Applications close COB 25th April 2023. Please note, screening may commence prior to closing date.

  • Bendigo, Victoria, Australia ESE Consulting Full time

    Bendigo CBD | Flexible working arrangements. Leadership role. Generous salary on offer.- Bendigo CBD | Flexible working arrangements:- Leadership role:- Generous salary on offer.We are looking for a talented and dynamic Business Operations Manager to join our client's leadership team of a modern & progressive law firm.About the business:Our client is a...


  • Bendigo, Victoria, Australia Bendigo & Adelaide Bank Full time

    About the roleBased at any of our head office locations, this permanent, full time Operational Risk Officer Role reports to the Senior Manager Risk and Compliance with key responsibilities relating to implementing and managing operational risk. This includes assisting to embed the Operational Risk Management Framework (ORMF) within the division, by ensuring...


  • Bendigo, Victoria, Australia Bendigo Community Health Services Full time

    General/Business Unit Manager (CEO & General Management) BCHS' Executive Leaders play a key strategic and operational role, sharing responsibility for delivering the BCHS' Strategic Plan and vision through a whole-of-organisation approach to engagement, integration, service delivery, data and performance.The Chief Operations Officer (COO) will ensure the...


  • Bendigo, Victoria, Australia State Emergency Service Victoria Full time

    $66,063 to $72, % Super Fixed Term Part Time (2 days per week) up to 18 October 202 We offer a wide range of flexible working arrangements to suit everyoneWHO WE ARE:Victoria State Emergency Service (VICSES) is a volunteer-based emergency service. Our highly skilled and equipped Volunteers are trained comprehensively in a wide range of emergency...


  • Bendigo, Victoria, Australia Bendigo Community Health Services Full time

    General/Business Unit Manager (CEO & General Management) BCHS' Executive Leaders play a key strategic and operational role, sharing responsibility for delivering the BCHS' Strategic Plan and vision through a whole-of-organisation approach to engagement, integration, service delivery, data and performance.The Chief Operations Officer (COO) will ensure the...


  • Bendigo, Victoria, Australia Bendigo Community Health Services Full time

    General/Business Unit Manager (CEO & General Management)BCHS' Executive Leaders play a key strategic and operational role, sharing responsibility for delivering the BCHS' Strategic Plan and vision through a whole-of-organisation approach to engagement, integration, service delivery, data and performance.The Chief Operations Officer (COO) will ensure the...


  • Bendigo, Victoria, Australia Department of Energy, Environment and Climate Action Full time

    Opportunity to join a dynamic the Loddon Mallee Business Services team.The Business Support Officer is part of a small team supporting the Loddon Mallee region, based at the new Bendigo Government Hub - Galkangu.We are looking for a trusted, well-presented person with proven administration support and front of house customer experience to join our existing...


  • Bendigo, Victoria, Australia Beaumont People Full time

    Senior leadership role with a reputable organisation making a real impact in remote, rural, and regional communities:- 0.9 FTE:- Based in Bendigo, flexible work arrangements.About FRRR - Foundation for Rural Regional RenewalThe Foundation for Rural and Regional Renewal (FRRR) is a national charity that was established in 2000. FRRR has distributed more than...


  • Bendigo, Victoria, Australia Coliban Water Full time

    Description:Role overviewAs our Customer Support Operations Officer, you will be working in collaboration with our frontline Customer Support Officers and all Coliban Water departments to investigate and resolve complex customer enquiries. In addition, this position will also liaise with customers and service providers to provide oversight and manage...


  • Bendigo, Victoria, Australia Parks Victoria Full time

    Friendly and culturally safe working environment Bendigo GovHubbased role with flexible work arrangements Oportunity to work across northern Victoria, supporting a team of 35+ Support important state conservation programs to protect our precious natural environment Manage Country together through joint management with Traditional Owner partners.About the...


  • Bendigo, Victoria, Australia Coliban Water Full time

    Description:Looking for a role where your technical skills can support your community?This year, marks 100 years since we began treating the wastewater from sinks, toilets and drains at the Bendigo and Castlemaine Water Reclamation Plants. Fast forward a century, and we have big plans to ensure these critical pieces of infrastructure continue to underpin our...


  • Bendigo, Victoria, Australia CVGT Australia Full time

    Business Traineeship - Insurance Brokers Administration Kick start your career Fulltime opportunity Immediate start Located in Bendigo Gain a Certificate III qualification Earn while you learn on the job Learn skills valuable to any businessAs the Business Tranee you must be willing to undertake a Certificate III in Business along with some extra training in...


  • Bendigo, Victoria, Australia Department of Energy, Environment and Climate Action Full time

    Are you ready to embark on an exciting journey where you can make a real difference in someone's day? We're seeking a vibrant individual to fill the role of Business Support Officer and be part of our dedicated teamAs a Business Support Officer, you'll be supported to deliver service excellence through top-notch customer service, efficient administration,...


  • Bendigo, Victoria, Australia Bendigo & Adelaide Bank Full time

    About the roleTo uplift our focus on Business Intelligence, we have established Group Reporting which brings together like functions across the Group to enable a focused and consistent approach to Business Intelligence. Group Reporting creates a Centre of Excellence for our stakeholders (from across all divisions) that provides access to trusted and value...


  • Bendigo, Victoria, Australia Bendigo & Adelaide Bank Full time

    About the roleBased at any of our head office locations, this full time, permanent Operational Risk Specialist role, reports to the Senior Manager Risk and Compliance with key responsibilities relating to implementing and managing the risk and compliance framework within a Division of the Bank (your portfolio). This includes embedding the Operational Risk...


  • Bendigo, Victoria, Australia CVGT Australia Full time

    Looking for an opportunity to kick start your career? Thinking of a career in business?Kickstart your career with DJAARAThis is an exciting opportunity to complete a Business Certification while learning on the job with a supportive manager and a deadly team.This Business Traineeship will combine on the job training with a skilled professional in a...


  • Bendigo, Victoria, Australia Bendigo and Adelaide Bank Full time

    Position Description: Your new role with Bendigo Bank is just a few clicks away. As the Business Analyst Performance Optimisation you will form a key influence in the Operational Enablement Function that focuses on supporting process efficiency and compliance, customer experience enhancements, financial returns for the enterprise and improving the...


  • Bendigo, Victoria, Australia State Emergency Service Victoria Full time

    $105,479 to $116,550 +15% Commuted Allowance + 10.5% Super Ongoing, Full Time Work for a community based organisation making a real differenceWHO WE ARE: Victoria State Emergency Service (VICSES) is a volunteer-based emergency service. Our highly skilled and equipped Volunteers are trained comprehensively in a wide range of emergency environments. To...


  • Bendigo, Victoria, Australia NextGen Jobs Full time

    NextGen Jobs is hiring a Business Trainee to support the Department of Families, Fairness and Housing (DFFH). Do you have an interest in launching your career in the government while earning a Certificate III in Business?This 12 month traineeship based in Bendigo provides support to the Business Services and Accomodation unit to ensure that DFFH can operate...

  • IT Business Analyst

    1 week ago


    Bendigo, Victoria, Australia eFinancialCareers Ltd. Full time

    IT Business Analyst - Lending Credit Assessment IT Business Analyst - Lending Credit Assessment Bendigo and Adelaide Bank Bendigo, Australia IT Business Analyst - Lending Credit Assessment Bendigo and Adelaide Bank Bendigo, Australia Posted 4 days ago Permanent Competitive IT Business Analyst - Lending Credit Assessment About the roleWe're transforming...