Associate Director

3 months ago

Sydney, Australia Datacom Full time

Our purpose
Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.
Our Why
Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow
About the Role (your why)
As the Associate Director of Business Platforms, you’ll play a key role in our expansion in Australia. You'll be responsible for launching our Salesforce practice from scratch. Your focus will be on developing a solid strategy for Salesforce, driving innovation, and ensuring we deliver great value to our clients.
What you'll do
- Salesforce Practice Development: Establish and lead the Salesforce practice, including strategy, development, and execution. Drive the growth of the practice by developing and implementing best practices, frameworks, and methodologies.
- Client Engagement: Cultivate strong relationships with clients to understand their needs, deliver tailored Salesforce solutions, and drive customer satisfaction.
- Team Leadership: Build, mentor, and manage a high-performing team of Salesforce and Dynamics professionals. Foster a culture of innovation, collaboration, and continuous improvement.
- Strategic Planning: Develop and execute strategic plans for both Salesforce and Dynamics practices, including market analysis, competitive positioning, and growth opportunities.
- Budget Management: Manage budgets, resources, and project timelines effectively, ensuring the delivery of solutions within scope and budget.
- Stakeholder Communication: Collaborate with internal stakeholders, including senior management, to align technology solutions with business goals and strategies.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.
What you'll bring
- Experience: Proven track record of leading Salesforce and/or Dynamics practices in a consulting or technology environment. Minimum of 8 years of experience in CRM solutions, with at least 5 years in a leadership role.
- Salesforce Expertise: Deep understanding of Salesforce ecosystem
- Leadership: Demonstrated ability to lead and inspire teams, manage performance, and drive results. Excellent people management and mentoring skills.
- Strategic Thinking: Strong strategic and business acumen, with the ability to develop and execute growth strategies for technology practices.
- Client Focus: Exceptional client-facing skills with a proven ability to manage and grow client relationships.
- Communication: Excellent verbal and written communication skills, with the ability to articulate complex concepts to diverse audiences.
- Project Management: Strong organizational and project management skills, with experience managing multiple projects and priorities simultaneously.

Why join us here at Datacom?
Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.
We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.
We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.
We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

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