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Support Services Team Lead

4 months ago

Ferntree Gully, Australia Each Full time

**Full-time ongoing position**:

- ** Located at our Ferntree Gully office + hybrid working conditions + travel**:

- ** Competitive salary based on experience and qualifications + Super + Generous **Salary Packaging** benefits of up to $18,550**

The _Team Leader_ is a key leadership position providing you with the opportunity to lead and support a team of administrative and service co-ordination staff within the Older Adults program.

As the Team Lead your duties will include:

- Coordination of the team, ensuring equitable distribution of workloads, as well as managing recruitment, onboarding, training, payroll, and performance.
- Supporting and collaborating with other members of the Older Adults team.
- Establishing strong and positive partnerships with service providers
- Fostering robust and productive relationships with service providers to ensure services are of high quality, support growth and meet customer needs and expectations.
- Administration task including data management, monitoring, reporting, auditing and ensuring services operate in accordance with budget and accountability requirements.

**Qualifications**:
If you’re a born leader with experience in a similar position and enjoy working with and supporting others, then you might be exactly the person we’re looking for
- Experience and Knowledge required for the job:_
- Demonstrated experience in a similar role.
- In-depth understanding and working knowledge of the Aged Care Quality Standards.
- Ability to use negotiation, conflict resolution and creative problem-solving techniques.
- Ability and willingness to travel between EACH sites.

**Additional Information**:
**What we offer**
EACH is committed to developing our team. At EACH you’ll be supported to be your best.
We provide:

- Competitive salary based on qualifications and experience.
- Opportunities for internal career progression in NSW, QLD, ACT, and VIC.
- Increase your take home pay with generous Not-for-Profit Salary Packaging.
- Professional support and supervision.
- Opportunity to purchase additional leave.
- Support through a comprehensive Employee Assistance Program for you, and your immediate family members.
- Opportunities to continuously grow and develop.

**Next steps**
We want to know what you can bring to this role. Please attach your Resume along with a brief outline addressing your interest and suitability* for this role.The Position description can be found **here**.**

**Applications close** Tuesday 9th April 2024

**EACH Commitments**
- As a child-safe organisation, EACH prioritizes child safety and well-being by creating a secure environment for children and implementing effective organisational structures, policies, and procedures._