Manager Quality Systems Accreditation

2 weeks ago


Box Hill, Australia Eastern Health Full time

Are you passionate about ensuring the best outcomes for our patients and staff?

Can you drive change across a large and complex organisation?

Eastern Health

Eastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services, including maternity, palliative care, mental health, drug and alcohol, residential care, community health and state-wide specialist services to people and communities that are diverse in culture, age, socio-economic status, population and healthcare needs.

About the role

As a key member of the Quality, Planning and Innovation Directorate, the Manager of Quality Systems - Accreditation is responsible to the Director Quality Planning & Innovation - Corporate Services, Accreditation and Assurance to drive organisational capability for quality systems in line with organisational strategic directions and to sustain organisational compliance with industry standards (including the National Safety and Quality in Healthcare Services Standards) and readiness for accreditation. In particular, the role includes capability building for Performance Excellence for Quality and Safety in line with National Safety and Quality Standard 1 Clinical Governance and the development and management of Eastern Health’s operating system for monitoring organisational performance across all operating systems and all levels of the organisation, and organisational readiness for short notice NSQHSS assessments. This requires a risk based approach to managing the workload including identification and management of priority issues for the organisation and managing compliance and reporting requirements.

About you

**To be successful in this role you have**:
Graduate qualifications in a relevant discipline, health services management or other relevant qualification(s).

Skills and experience in implementing accreditation standards in Health care

Experience / capability in developing, implementing and monitoring clinical governance and quality systems in Health care

Knowledge and understanding of evidence based practice

Understanding of health care compliance requirements, performance monitoring and audit framework

Demonstrated ability to develop creative solutions to complex systemic and organisational problems.

Advanced skills in data analytics

Demonstrated leadership and facilitation skills.

Excellent communication and interpersonal skills both written and verbal

Demonstrated ability to understand change and the dynamics of a large, complex health care organisation

Ability to prioritise competing demands and meet deadlines

Ability to influence change in a collaborative and highly professional environment

Well-developed project management skills.

Please refer to the attached position description for further details of the role.

Vaccination against infectious disease is a mandatory requirement of this role. An offer of employment is conditional on you providing evidence that you are currently vaccinated against COVID-19 with booster & Influenza, prior to commencing employment.

What we offer

Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here

Diverse and engaging career opportunities

Friendly & supportive team

Flexible working hours

Salary packaging options

Career progression in our teaching hospitals

Next Steps

**Please note**:
Eastern Health is a child safe organisation, committed to promoting the wellbeing and cultural safety of Aboriginal children, children with disabilities and all children in their diversity.

Eastern Health is committed to creating a diverse and inclusive environment that welcomes and values all people. We recognise that diversity is essential in ensuring Eastern Health provides the best service to its consumers.

**Values in Action**: Respect for all | Safe always | Partnering in care | Learning and improving every day

Contact Person
Karen Mardegan

Contact Number
(04) 3168 8725

Alternate Contact Person
Alison Dwyer

Alternate Contact Number

Closing Date
17/05/2023



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