Retail Customer Service Officer

5 days ago


Newtown, Australia Australia Post Full time

**Help us deliver like never before**

Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.

**About the opportunity**

As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It’s our retail teams who make sure that every experience they have is a great one. And while they do, they’re supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.

**Role Details**:

- Permanent Part Time, 25 hours per week
- Monday - Friday 12.15PM to 5.15PM
- Adult Pay Rate $26.42 increases to $28.24 after training + 12% Superannuation

**You'll be**:

- Performing customer sales and service transactions with customers
- Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS)
- Conducting and processing a number of identity services transactions, including Australian Passport Interviews
- Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities
- Assisting customers with mail lodgements and associate costs
- Building rewarding relationships with customers by understanding their needs
- Assisting with administrative duties such as stocktaking and record maintenance

**About you**

You’re friendly, enthusiastic and reliable and you love working in a team environment. You’re ready to put the customer at the centre of everything you do to help make a difference in the community. You'll also need to:

- Have experience in customer service and/or cash handling
- Be fit to lift up to 16kgs of mail regularly and stand for your shift

**How we'll deliver for you**:

- We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety
- Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day
- We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more.

**We’re delivering together**
At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.



  • Newtown, Victoria, Australia BP Retail Full time

    Assistant Store Manager - bp Winchelsea, VICJob no:894890Work type: Full TimeLocation: Geelong & Great Ocean Road Join a global retail company that's shaping a brighter future for all.At bp Retail, we are reimagining energy for people and our planet.We're crafting a retail experience like no other, serving over 60 million customers every year across...


  • Newtown, Victoria, Australia BP Retail Full time

    Assistant Store Manager - bp Winchelsea, VICJob no:894890Work type:Full TimeLocation:Geelong & Great Ocean RoadJoin a global retail company that's shaping a brighter future for all.At bp Retail, we are reimagining energy for people and our planet. We're crafting a retail experience like no other, serving over 60 million customers every year across...


  • Newtown, Victoria, Australia Retail Apparel Group Full time

    YD-214 YD GEELONG, SHOP 2242, WESTFIELD GEELONG, GEELONG VIC, Victoria, AustraliaReq #5190Thursday, 9 May 2024Come work atyd.Australia., a leading menswear brand in the retail industry.We are your go-to brand when it comes to keeping up with the latest trends.We deliver affordable, sharp fashion to the style-conscious guy and will give you the confidence to...


  • Newtown, Victoria, Australia Dresden Vision Full time

    Dresden makes prescription glasses that are affordable, sustainable and uncomplicated - Designed for everyone, and every day. We manufacture our frames locally and sustainably. With retail stores now operating in Australia, Canada and online, our diverse team work hard to make our products and services simple and accessible.Find out more:Are you looking for...


  • Newtown, Australia Bank of Queensland Full time

    **About the Role** - Seeking an experienced People Leader from a Financial Services background - Flexible workplace & Collaborative Team - Owner Managed Branch Newtown Based - Dynamic Team | Challenger Brand | Excellent work culture As the Customer Service Manager, you will provide excellence in customer service while achieving business growth and sales...

  • Retail Assistant

    4 weeks ago


    Newtown, Australia The Stitch Up Full time

    Welcome to The Stitch Up! We're a vibrant vintage clothing store located in the heart of Newtown, and we're on the hunt for a retail assistant to join our close-knit team. We're not your typical vintage store. We offer a curated selection of pre-loved and reworked clothing that has been thoughtfully chosen to appeal to a broad range of customers. Our store...


  • Newtown, Victoria, Australia Retail Apparel Group Full time

    YD-214 YD GEELONG, SHOP 2242, WESTFIELD GEELONG, GEELONG VIC, Victoria, AustraliaReq #5190Thursday, 9 May 2024Come work atyd.Australia., a leading menswear brand in the retail industry. We are your go-to brand when it comes to keeping up with the latest trends. We deliver affordable, sharp fashion to the style-conscious guy and will give you the confidence...


  • Newtown, Victoria, Australia Davidson Full time

    Job Description:Strong focus on:Strategy, retail operations, patient, and clinical performance.Key leadership oversight of a team circa 100 FTE.Fixed term contract until January 2026.GMHBA is an Australian not for profit health insurance and care company. GMHBA have served the community since 1934, and with 85 years' experience, they have become one of...


  • Newtown, Australia Galactic Dontus Full time

    Galactic Donuts is all about indulgent Donuts made daily and it was started right here in Qld. We are looking for: - Production assistant/ retail assistant - who enjoys early mornings and baking. Full on-the-job training will be provided. The environment is challenging and exciting. We are looking for people who are self-starters, pride themselves on...


  • Newtown, Victoria, Australia Singtel Optus Pty Limited Full time

    Challenge yourself. Change the game. It starts with YESAtOptus , our vision is to be Australia's most loved everyday brand with lasting customer relationships. We're enthused about the latest technology trends, products & services.We're on the lookout for an experienced Retail Sales Consultant to join ourGeelong storeon acasual/part timebasis who shares this...

  • Retail Postage Sorter

    4 weeks ago


    Newtown, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Casual Retail Sales

    2 weeks ago


    Newtown, Victoria, Australia Hunter Candles Full time

    Hunter CandlesHunter Candles are looking for a passionate Retail Sales / Production Assistant. An exciting opportunity to join our proudly small, and growing team Work in a premium, and growing small family owned brand Share and sell products we hand make in Sydney Based in central CBD location in Sydney / Newtown SydneyHunter Candles are looking for a...


  • Newtown, Australia AESOP Corporate Full time

    For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations. Our approach to skin care involves meticulous attention to detail,...


  • Newtown, Victoria, Australia AESOP Corporate Full time

    For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations.Our approach to skin care involves meticulous attention to detail,...


  • Newtown, Australia Newtown Post Office Full time

    Need a suitable person to work in Post Office / Tatts Lotto outlet. Previous experience in the field will be highly considered. Must be having full working rights in Australia. **Job Type**: Casual Pay: From $30.91 per hour Expected hours: 12 - 18 per week Schedule: - Day shift **Experience**: - Point of Sale (POS) software: 1 year (required) -...

  • Casual Retail Sales

    2 weeks ago


    Newtown, Australia Hunter Candles Full time

    Hunter Candles Hunter Candles are looking for a passionate Retail Sales / Production Assistant. An exciting opportunity to join our proudly small, and growing team! - Work in a premium, and growing small family owned brand - Share and sell products we hand make in Sydney - Based in central CBD location in Sydney / Newtown Sydney Hunter Candles are looking...


  • Newtown, Australia AESOP Corporate Full time

    For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations. Our approach to skin care involves meticulous attention to detail,...


  • Newtown, Victoria, Australia Newtown Post Office Full time

    Need a suitable person having experience in Post Office working or willing to learn.Job Type: CasualSalary: $ $30.00 per hourSchedule: Day shiftAbility to commute/relocate: Newtown, VIC 3220: Reliably commute or planning to relocate before starting work (required)Experience: Point of Sale (POS) software: 1 year (required) Working towards sales targets and...

  • Office Administrator

    4 weeks ago


    Newtown, Australia Newtown Bodyworks Full time

    **Newtown Bodyworks**, is seeking an enthusiastic and customer-oriented **Office Administrator** to join our team in **Newtown, VIC**. If you embody professionalism, exceptional customer service, and possess excellent organizational skills, we invite you to apply. **Key responsibilities include, but not limited to**: - Present a welcoming and helpful face...

  • Office Administrator

    4 weeks ago


    Newtown, Australia Newtown Bodyworks Full time

    **Newtown Bodyworks**, is seeking an enthusiastic and customer-oriented **Office Administrator** to join our team in **Newtown, VIC**. If you embody professionalism, exceptional customer service, and possess excellent organizational skills, we invite you to apply. **Key responsibilities include, but not limited to**: - Present a welcoming and helpful face...