Care Manager

3 weeks ago

Castle Hill, Australia myHomecare Full time

At the myHomecare Group you will be part of a team of likeminded individuals across the country who support older Australians to continue living in their homes longer. With a rich 100-year history, we have been delivering exceptional care to older Australians since the year our oldest client was born. We have the added benefit of an innovative, creative, and passionate team who are constantly striving to get even better outcomes for our clients.

We operate under four brands: Better Living Homecare, Let’s Get Care, Happy Living and Just Home Care Packages. Each of our brands has a unique point of difference in the industry, ranging from self-management, part-management to full care management, and we cater our support to each client’s unique care needs to ensure we have the best solution for every Home Care Package holder.

Despite our brands differing in the model of care they offer; they are all governed by the same mission: to provide older Australians with the support they need to live independently at home, safely and happily.

**Does this sound like you?**

We have an exciting opportunity for an experienced _Care Manager _to join our Better Living Homecare team in Castle Hill, NSW.

In joining myHomecare, you’ll become part of the myHomecare Group which is the leading Home Care Package Provider in Australia. Joining our group, you will be given opportunities to grow and progress your career that are unmatched in the industry.

**So, what does the role entail?**

**As a Care Manager, you will**:

- Deliver excellent client care for elderly Australians including Care Planning, Assessment and Coordination.
- Use your customer service and aged care management skills to make a mark on the community.
- Develop, monitor, and reassess care plans in consultation with clients, their families and other healthcare professionals.
- Complete Telehealth or onsite assessments including OHS assessments.
- Work in collaboration with our Nurses, Regional and other Managers to facilitate, develop and shape our service offerings.
- Monitor the budget of care packages and ensure clients understand service fees.
- Manage client service delivery across all levels under the government funded CHSP and homecare packages programs.
- Engage with internal teams to facilitate client on-boarding through the lead to conversion process.
- Utilise you’re influencing and partnering skills to lead and work collaboratively with our schedulers, clinical team, and support staff.
- Ensure compliance with all relevant legislative and industry standards.
- Proactively engage in continuous improvement across practice and service delivery.

**We are looking for someone with**:

- Experience in aged care, with knowledge of Home Care Packages, Commonwealth Home Support Program and Aged Care Quality Standards is desired.
- Frontline management skills.
- Vietnamese speaking desirable
- Strong computer skills in CRM systems, database management, Microsoft Office
- Current First Aid and CPR certificate.
- The right to work in Australia.
- A current driver licence, registration, and access to your own car with comprehensive car insurance.
- National Police Clearance or willingness to obtain (myHomecare will organise via WorkPro at no cost).
- Proof of Covid Vaccination.

**What will we offer you?**
- **A role with true purpose**: you get to see how you are making a difference in people’s lives every day.
- **Benefits & perks**: we have a special program that rewards you for your hard work with discounts to a broad range of brands.
- **Opportunity to grow**: We provide up-skilling opportunities, training, and networking, to ensure you are constantly able to grow within your career.
- **Supportive team with positive culture.**:

- **Real flexibility.**:

- **Competitive salary.**

**We think you could be the Care Manager we’ve been looking for Discover how you can develop your skills while truly helping people in your community today.**

To apply, upload your resume through SEEK.

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