Insurance Policy Administrator

1 month ago

Melbourne, Australia Aon Corporation Full time

Posting Description:

- Entry level role - training provided
- Insurance Policy Administration support
- Hybrid role - work from home and the office

**About Us**

If you have a passion for client service, stakeholder engagement and insurance, we would love to hear from you.

This is a hybrid role with the flexibility to work from home and from our Aon office.

**Aon is in the business of better decisions**

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

**The Opportunity**

This role is key to the success of our team and ensuring client satisfaction.

You will be tasked with a variety of administration tasks pertaining to customer insurance policy renewals, whilst working closely with our Insurance Brokers and have exposure to a broad client portfolio.
- Provide administration support to our Account Brokers regarding client insurance/risk needs
- Participate in insurance policy pre-renewal, renewal and post-renewal activities including drafting quotations and creating renewal reports
- Prepare, lodge, and invoice insurance policies in an accurate and timely manner
- Attend client meetings and work on tender processes, client renewals, claims and other insurance broking duties
- Manage key stakeholder relationships with Senior Brokers, Underwriters, Client Executives and Client Managers
- Enhance the client experience through outstanding customer service

**About You**

This role is ideal for someone who thrives in a fast-paced environment, has superior customer service skills and is comfortable liaising with a variety of stakeholders.

Additionally, you will relate to the following:

- Strong administration skills
- Experience supporting Senior Brokers with their client accounts (highly regarded)
- Client service, underwriting, claims or insurance broking experience (highly regarded)
- Experience across general insurance products (highly regarded)
- Strong communication, problem solving and analytical skills
- Excellent attention to detail
- Strong Microsoft Word and Excel skills

Ongoing support and mentoring will be provided to ensure your success and a pathway for career progression.

**How this opportunity is different**

As an Aon colleague, you will never be limited by your job title. Instead, you will learn and grow alongside some of the most talented people in the business, who genuinely want you to be the best version of yourself.

We honestly believe that our culture is different, with authentic and inquisitive individuals who each bring something unique to our team.

Be you, be unique with us.

**How we support our colleagues**

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

LI-MC3

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