Claims Service Consultant
2 months ago
**Retail Property Claims Service Consultant | Flexible Location**
What if you were empowered to make a positive impact?
Our Claims Service Consultants are dedicated to assist our customers in their moment of need.
An exciting opportunity has opened to join the Retail Property Team as a Claims Service Consultant delivering a market leading customer experience by providing expert claims service for Customers and Agents.
As an Allianz Claims Service Consultant, you'll be there to assist our customers with Property based claims as a reassuring first point of contact. You will demonstrate strong decision making skills and strive to meet our customer's expectations by ensuring a professional and courteous experience is delivered to each and every customer.
You will be assisting our customers to deliver an easy claims process - for people who love to help others, this role is highly rewarding.
**You'll be responsible for**:
- Managing a portfolio of Retail Property claims in a timely and cost-effective manner, with the opportunity to upskill into large loss claims
- Ensuring a high standard of customer service is maintained with our internal and external customers while building a network of professional relationships
- Continuous communication with internal and external stakeholders to report on claim developments and potential strategic opportunities.
- Using your technical experience to thoroughly investigate and assess claims to ensure that appropriate strategies are being implemented and pursued
- Active communication and negotiation with other Insurer and parties with a view to achieving the best possible outcome for all stakeholders involved
- Managing Complaints within GiCOP standands
**Important to your success**:
- Superior customer service abilities & solid verbal communication skills
- The ability to multi-task and work in a fast paced environment
- A high attention to detail and pride in your work and accuracy
- The confidence to make decisions and be empowered
- Claims experience is desired
**What's on offer**:
- A competitive salary package with structured increases
- Be part of a team that's open-minded, supportive, approachable and genuinely focused on customer outcomes
- Experience a culture where everyone belongs and new ideas are embraced
- Learning is not left to chance - you'll be exposed to ongoing coaching from your manager, given access to hundreds of courses through LinkedIn Learning plus we are making huge investment into external study and training
- A range of attractive benefits including Insurance & Gym Membership discounts
- A fun, positive & supportive team environment; we work together to achieve great results
**About us**
Allianz is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
**Job Level**:
Entry Level
**Location**:
- Melbourne, VIC, AU, 3000**Available until**:
03/05/2023
**Area of Expertise**:
Customer Services & Claims
**Unit**:
Allianz Australia
**Employing Entity**:
ALLIANZ AUSTRALIA SERVICES PTY LTD
**Job Type**:
Full-Time
**Remote Job**:
Hybrid working
**Employment Type**:
Permanent
**ID**:
26150
We have other current jobs related to this field that you can find below
-
Claims Consultant
2 weeks ago
Melbourne, Australia DXC Technology Full time**About the Role** Senior Claims Consultant to manage both property & liability claims. The purpose of this role is to provide a high level of claims management services to clients and brokers through consulting, advisory, advocacy and negotiation. Diligence around favorable financial outcomes, reducing claim amounts, risk mitigation and the recovery...
-
Claims Consultant
6 days ago
Melbourne, Victoria, Australia Robert Walters Full timeClaims Consultant - Professional Indemnity $130k - $140k p.a. Attractive salary package Our client is seeking a dedicated and empathetic Claims Consultant specialising in Professional Indemnity.This role offers an exciting opportunity to manage professional risk indemnity claims, providing a full legal defence and/or resolution of all claims.The successful...
-
Claims Consultant
6 days ago
Melbourne, Victoria, Australia Robert Walters Full timeClaims Consultant - Professional Indemnity$130k - $140k p.a. + Attractive salary packageOur client is seeking a dedicated and empathetic Claims Consultant specialising in Professional Indemnity. This role offers an exciting opportunity to manage professional risk indemnity claims, providing a full legal defence and/or resolution of all claims. The successful...
-
Claims Consultant
6 days ago
Melbourne, Victoria, Australia ROBERT WALTERS AUSTRALIA Full timeClaims Consultant - Professional Indemnity Save job Contract type: FULL_TIME Focus: Insurance Salary: AUD130,000 - AUD140,000 per annum + Attractive salary package Workplace Type: Hybrid Experience Level: Associate Contract type: FULL_TIME Specialism: Banking & Financial Services Focus: Insurance Industry: Insurance Salary: AUD130,000 - AUD140,000...
-
Claims Service Consultant
2 months ago
Melbourne, Australia TAL Full time**Company Description** Welcome to This Australian Life. From the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we’re all about. We want to grow with you. Achieve with you. And support you to do your best work. That's why we're focused on developing leadership, promoting diversity, rewarding...
-
Claims Service Consultant
2 months ago
Melbourne, Australia TAL Full time**Company Description** Welcome to This Australian Life. From the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we’re all about. We want to grow with you. Achieve with you. And support you to do your best work. That's why we're focused on developing leadership, promoting diversity, rewarding...
-
Claims Consultant
6 days ago
Melbourne, Victoria, Australia The Andersen Partnership Full timeOur client, a leading specialty insurance underwriting agency that provides innovative and tailored insurance solutions to clients in Australia, with a focus on excellence and a commitment to delivering outstanding service are looking for an experienced Claims Consultant to join their commercial team in Melbourne.As a Claims Consultant, you will be...
-
Claims Consultant
6 days ago
Melbourne, Victoria, Australia Robert Walters Full timeClaims Consultant /001) Melbourne, Australia Job Summary/Introduction We are seeking a dedicated and empathetic Claims Consultant to join our dynamic team.This role is perfect for someone who thrives in a fast-paced environment, has a keen eye for detail, and is committed to providing exceptional customer service.As a Claims Consultant, you will be...
-
Claims Consultant
2 weeks ago
Melbourne, Australia Fuse Recruitment Full time**Melbourne VIC** **$80000 - $110000 per annum** **Full time** **Who will you be working with?** An Underwriter with a rich history of serving commercial clients and a specialisation in strata insurance. As they continue to grow and expand, they’re on the hunt for a dynamic and driven Claims Consultant to join their team. - **What are the benefits?** -...
-
Claims Consultant
6 days ago
Melbourne, Victoria, Australia Robert Walters Full timeClaims Consultant /001)Melbourne, Australia Job Summary/IntroductionWe are seeking a dedicated and empathetic Claims Consultant to join our dynamic team.This role is perfect for someone who thrives in a fast-paced environment, has a keen eye for detail, and is committed to providing exceptional customer service.As a Claims Consultant, you will be responsible...
-
Claims Consultant
6 days ago
Melbourne, Victoria, Australia Robert Walters Full timeClaims Consultant /001)Melbourne, AustraliaJob Summary/IntroductionWe are seeking a dedicated and empathetic Claims Consultant to join our dynamic team. This role is perfect for someone who thrives in a fast-paced environment, has a keen eye for detail, and is committed to providing exceptional customer service. As a Claims Consultant, you will be...
-
Claims Service Consultant
2 months ago
Melbourne, Australia TAL Full timeJob DescriptionThis role is accountable for supporting customers through claims lodgement and information gathering in order to assess claims. The Claims Service Consultant will also assess low complexity claims as well as assessing and initiating appropriate support options tailored to the customer’s needs where appropriate. In this role you will,Ensure...
-
Claims Service Consultant
3 weeks ago
Melbourne, Australia TAL Full timeJob DescriptionThis role is accountable for supporting customers through claims lodgement and information gathering in order to assess claims. The Claims Service Consultant will also assess low complexity claims as well as assessing and initiating appropriate support options tailored to the customer’s needs where appropriate. In this role you will,Ensure...
-
Claims Service Consultant
5 days ago
Melbourne, Victoria, Australia TAL Full timeFrom the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we're all about.We want to grow with you. Achieve with you. And support you to do your best work. That's why we're focused on developing leadership, promoting diversity, rewarding excellence, and retaining great talent.We're always looking for...
-
Claims Service Consultant
5 days ago
Melbourne, Victoria, Australia TAL Full timeFrom the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we're all about.We want to grow with you.Achieve with you.And support you to do your best work.That's why we're focused on developing leadership, promoting diversity, rewarding excellence, and retaining great talent.We're always looking for...
-
Claims Service Consultant
2 months ago
Melbourne, Australia Tal Services Limited Full timeCompany DescriptionWelcome to This Australian Life. From the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we’re all about. We want to grow with you. Achieve with you. And support you to do your best work. That's why we're focused on developing leadership, promoting diversity, rewarding...
-
Claims Service Consultant
4 days ago
Melbourne, Australia Tal Services Limited Full timeCompany DescriptionWelcome to This Australian Life. From the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we’re all about. We want to grow with you. Achieve with you. And support you to do your best work. That's why we're focused on developing leadership, promoting diversity, rewarding...
-
Claims Consultant
1 week ago
Melbourne, Australia Insurance Australia Group LTD Full timeClaims Consultant Have meaningful impact as Claims Consultant, (CGU Business Partner Team) Join the largest insurance group in Australia and New Zealand. We're here for you. Are you ready? **YOUR ROLE** An exciting opportunity for a Property Claims Consultant to join the CGU Business Partner Claims Team. The Role will be based in Western Australia on a...
-
Consultant, Claims
2 months ago
Melbourne, Australia NAB - National Australia Bank Full time**Work type**: Fixed term Full time **Location**: NSW- Sydney CBD, QLD- Brisbane inner, VIC- Melbourne CBD **It’s more than a career at NAB. It’s about more opportunity, more moments to make a difference and more focus on you.** Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth to us, you’ll be...
-
Claims Consultant
6 days ago
Melbourne, Victoria, Australia Fuse Recruitment Full timeWho will you be working with?An Underwriter with a rich history of serving commercial clients and a specialisation in strata insurance. As they continue to grow and expand, they're on the hunt for a dynamic and driven Claims Consultant to join their team.What are the benefits?Competitive salary and benefits packageComprehensive training Opportunities for...
