Product Design

6 months ago

Melbourne, Australia MYOB Full time

We’re MYOB, a business management platform designed to unleash the potential of businesses across Australia and New Zealand As the #originalstartup, our roots are in finance and accounting software, but today we are so much more. We help our Aussie and Kiwi customers unleash their full potential, giving them the tools to Start, Survive and Succeed: all in the one place.

We’re always on the hunt for those who bring a different perspective, diversity of thought and the drive to make our culture even better. Take your career to a new dimension at MYOB.

**About the Team**

Our Product team is the beating heart of MYOB. From discovery through to delivery plus Data and Insights, it’s made up of a broad and multi-disciplined group of specialists focused on designing products that help our customers optimise their business potential and creating best-in-class customer and user experiences.

**What’s great about being a designer here**
- We’re a product company. We design and ship solutions that bring value to businesses of all sizes.
- We’re a tech company. We work collaboratively in cross-functional teams organised around customer value.
- We work alongside more than 1500 driven humans across three key offices in Melbourne, Sydney, and Auckland.
- We have flexible ways of working, enabling us to work from the office or at home depending on your needs.
- Our team is made up of around 35 passionate designers across three cities.
- We love learning and sharing - we have weekly critiques and regular jam sessions.
- We’re supported by specialist visual designers, design researchers, and service designers.
- We don’t throw our designs over the wall. We know that everyone here helps make the user experience, but the design team is trusted to make the call.
- We have a well-supported design system.
- Our designers have the right level of autonomy and ownership in what they design, and how they work with their teams to deliver it
- We love our customers, obsessed with making things that matter for the people who use our products

**A bit about the space**:
You’ll be helping to deliver best-in-class Financial Services workflows to our SME and Enterprise customers.

Our team is looking for a Product Designer to explore changing customer behaviour and its impact on financial offerings. This role requires excellent UX, strategy, and service design skills. The ability to balance multiple stakeholders and be comfortable thinking big, starting small, and failing fast.

If you enjoy designing and researching highly innovative customer experiences and solving challenging problems, come join us

**Applicants must attach a portfolio of their work to their CV. Applications without a portfolio will not be considered.**

**What we look for in designers**

Our designers cover a lot of ground. They:

- want to understand our customers and are happy to use different research techniques to do it
- get their team involved to make sense of the findings
- design in various levels of fidelity
- seek critique and feedback to help improve themselves and their designs
- collaborate and communicate well with other team members in product management and engineering

test ideas, concepts, and designs early and often
- consider our customer's full journey from start to finish

**The skills**:

- Demonstrated experience in digital product design
- Experience within financial services is advantageous but not crucial
- Research and discovery techniques
- Strategic and Service design
- Product or Digital UX design
- Interaction design
- Information Architecture
- Design validation/usability testing
- Experience working in an agile environment
- Ability to work with appropriate design tools (Figma, Miro, etc)
- Strong communication, analytical and interpersonal skills working within (and across) cross-functional teams

**Our Culture & Benefits**

Our values have stood the test of time. If you want to work and collaborate where opinions are valued, and your ideas can make a difference, come to a place where Your Work Matters.

\uD83C\uDFA5 See what it's like to work at MYOB and what we're all about.

\uD83C\uDFAF Do your best work in a flexible work environment, right down to financial assistance to set up your home office it’s called Flexperience, and it’s designed by you and your team

\uD83C\uDFAF Our partnership with Smiling Mind helps support the wellbeing of our team members and customers

\uD83C\uDFAF Drive your own learning via conferences, in-house training, LinkedIn Learning, study assistance and a strong focus on leaders creating a learning environment

\uD83C\uDFAF A multitude of leave options including up to an additional four weeks of purchased leave, generous parental leave, domestic violence leave, transgender leave, volunteer leave, study leave, plus more

\uD83C\uDFAF Communities built around ‘Wellness’, ‘Belonging’ and the ‘Planet’ where you can make a meaningful contribution

\uD83C\uDFAF Access to

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