Events and Conference Manager

3 weeks ago

Penrith, Australia Edupi Full time

Staff perks and discounts
- High standards and accredited training provided
- Fantastic work culture and supportive community

Pullman Hotel is looking for a dynamic **Events and Conference Manager. **This role will have a focus on events, and conferences.

We are searching for someone able to successfully run and manage events in all of their detail. All while working with a large team, in a fun, busy and creative group.

**Culture and Benefits**
- Opportunities for career growth and progression
- Fantastic work culture and supportive community
- High standards and accredited training provided
- Staff perks and discounts

**About the role**
- Supervise function room set-ups and servicing to ensure client needs are being met according to specifications of function event orders.
- Hire equipment based on requirements highlighted on event orders.
- Follow up on queries/concerns received from clients relating to servicing of functions.
- Provide food and drinks service to customers, maximising every opportunity to increase sales per person.
- Supervise and support employees to ensure standards and procedures are observed to provide a consistent, high level of service for all customer contact
- Communicate with relevant departments of any changes to function requirements which may require action to be taken
- Ensure all Conference & Events equipment are well maintained & any concerns are logged with Engineering for follow up.
- Conduct performance evaluations for all staff.
- Prepare weekly forecasts, ensuring adequate staffing levels are in place.
- Liaise with Executive Assistant Manager/Director of Food & Beverage/ Food & Beverage Manager on promotions for the outlet with a view to increasing market share and return business.

**About you**
- Event and Conference management experience a must
- Strong people skills required
- Excellent organisational skills
- Always in the detail with great communication skills
- Solid understanding of events and service standards
- Positive can-do attitude
- Must be able to work flexible hours consisting of both day and nights

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