Duty Manager

7 months ago

Perth, Australia Encore Global Full time

Encore are a global event technologies company that specialises in, in-person and hybrid events that connect and inspire. We’re on a recruitment drive to rapidly scale our team in Perth to further connect and inspire people through amazing events we produce, support key venue partners in delivering world-class service and drive new business growth through creating and developing customer connections in Perth.

**The Opportunity**

Reporting to the Director of Event Technology, the role of the Duty Manager is to support day to day in the operational duties to ensure that events run smoothly from an operational perspective within the venue. This role requires an individual with a high level of understanding of AV with demonstrated knowledge of all aspects of event production.

**Responsibilities**
- Assists in the installation, operation and pack down of equipment in a safe manner as required
- Assist the Operations Team to ensure the efficient running of event staging services within the venue
- Ensure the smooth and efficient running of the audiovisual department activities
- Check rooms including set up of audio visual equipment prior to function commencement
- Assist where needed, the rostering/sourcing of crew to complete daily tasks
- Assist crew with the responsibility for the maintenance and storage of all equipment
- Where necessary, make changes and additions to jobs quoted to ensure the correct equipment is on the order and available
- Assist in stock control and monitor the integrity of equipment for the venue
- Roster equipment in conjunction with operations coordinators
- Assist in the effective and efficient rostering of casual and full-time crew to ensure show delivery needs are met
- Regularly visit shows to monitor standards and guide and mentor crew to ensure that agreed show standards are achieved

**Your Background**
- Proven track record of managing a team of people
- Experience in the Hospitality or Events industry highly desirable
- Demonstrated effective decision making skills
- Ability to maintain composure under pressure
- Time management skills; the ability to manage multiple and competing deadlines
- Highly developed customer service skills
- Excellent oral and written communication skills

**Why Join Us?**

Be a part of our mission to bring people together, facilitate ideas and build relationships for our customers’ and enjoy all the perks that we offer:

- “Great Place To Work” certification, ensuring a supportive and engaging work environment
- Diversity, equity, and inclusion programs that foster a welcoming and inclusive workplace for all
- Wellness initiatives to prioritise your physical and mental well-being
- Ample opportunities for career progression and professional growth
- Commitment to sustainability initiatives, contributing to a greener future
- Salary packaging options

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