Current jobs related to Manager On Duty - Perth - Marriott International, Inc

  • Duty Manager

    4 days ago

    Perth, Australia YMCAWA Full time

    **Duty Manager** **Narrogin Recreation Centre** **Annual Salary - $55,536** **(Pro Rata for Part-Time)** **Position - Permanent Part-Time** **About the Role** YMCA WA is currently recruiting for a **Duty Manager** based at the Narrogin Regional Leisure Centre. The Duty Manager has responsibility for customer service, staff supervision, evacuation and...

  • Duty Manager

    6 days ago

    Perth, Australia Frontline Recruitment Full time

    This venue hosts a multi-award-winning restaurant and bar. We are showcasing world-class liquor, wines, and food. Are you our next Duty Manager? Our client excels on providing excellent customer service and are looking for a well presented and experienced Duty Manager with a hard-working can-do attitude. With a big smile you will be assisting in this fast...

  • Duty Manager

    7 months ago

    Perth, Australia MLKA Full time

    Regional Western Australia - Escape the high cost and stresses of city living with a fantastic live in role - Our service is 100% free for jobseekers **Duty Manager-Hotel Venue-Regional Western Australia** We are seeking an experienced **Duty Manager** for this busy venue located in regional Western Australia. This role would suit a 100% hands on manager...

  • Duty Manager

    3 days ago

    Perth, Australia Crown Perth Full time

    At Crown Perth memorable experiences are created when we work together. As a Duty Manager you will be responsible for managing and assisting in the running of the entire Hotel Rooms Division operation during your shift. Reporting to the Front Office Manager, you will appropriately allocate resources across the operation and ensure that Crown’s policies,...

  • Duty Manager

    2 weeks ago

    Perth, Australia Crown Perth Full time

    At Crown Perth memorable experiences are created when we work together. As a Duty Manager you will be responsible for managing and assisting in the running of the entire Hotel Rooms Division operation during your shift. Reporting to the Front Office Manager, you will appropriately allocate resources across the operation and ensure that Crown’s policies,...

  • Manager On Duty

    5 months ago

    Perth, Australia Marriott International, Inc Full time

    **Job Number** 24152282 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Perth, 1 Barrack Street, Perth, Western Australia, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **Manager on Duty** - Beautiful location on the Elizabeth Quay waterfront - 5 minutes...

  • Manager On Duty

    3 months ago

    Perth, Australia Marriott International, Inc Full time

    **Additional Information** **Job Number**24182517 **Job Category**Rooms & Guest Services Operations **Location**The Ritz-Carlton Perth, 1 Barrack Street, Perth, Western Australia, Australia, 6000 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **Manager on Duty** - Beautiful location on the Elizabeth Quay waterfront - 5 minutes...

  • Manager On Duty

    4 months ago

    Perth, Australia Marriott International, Inc Full time

    **Job Number** 24162238 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Perth, 1 Barrack Street, Perth, Western Australia, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **Manager On Duty** - Beautiful location on the Elizabeth Quay waterfront - 5 minutes...

  • Duty Manager

    2 days ago

    Perth, Australia NRMA Motoring & Services Full time

    **About SIXT Australia**: SIXT is 100% owned by NRMA Group. We make people and their things easily mobile. Our mission is to deliver convenient mobility backed by the human touch. Our ambition is to transform Australia’s car rental industry, becoming the #1 smart fleet operator through service excellence and a focus on people-our staff, our franchisee...

  • Duty Manager

    4 months ago

    Perth, Australia Lion Pty Ltd Full time

    13 Sep 2024- Perth, WA, AUThe Fremantle spiritual home of Little Creatures is gearing up for the summer and looking for talented leaders like you! Currently, we have **1 x Full Time Duty Manager** position available. We are not big on resumes. They can hold back great talent. Instead, we focus on the content of the person, not the paper. We not only believe...

  • Duty Manager

    4 months ago

    Perth, Australia AccorHotel Full time

    **Company Description** **_ ibis Perth_** is conveniently located in the West End of Perth CBD and sits just 300m from the Murray and Hay Street shopping malls. Featuring 192 air-conditioned rooms, the ibis is the ultimate Perth hotel for either business or leisure travel. The hotel bistro serves great-value meals daily, and guests can relax after a busy day...

  • Duty Manager

    7 months ago

    Perth, Australia TFE Hotels Full time

    We’re looking for a people guru; think Gandhi meets Oprah. #justkidding, we know you’re so much more; although occasional peacemaker and professional problem-solver is certainly part of the job, and we guarantee everyone will want to talk to you! A magnet for happiness, you authentically get people. You drive and thrive on meaningful...

  • Duty Manager

    3 months ago

    Perth, Australia Pan Pacific Hotels Group Full time

    **Australia*** **Pan Pacific Perth*** **Rooms*** **Job Grade**: Full Time At Pan Pacific Perth, we empower our associates to grow and develop their skills. We offer a diverse, inclusive environment and various career opportunities. Our strategy focuses on creating a safe workplace aligned with our core values, recognising that our team's talent is key...

  • Duty Manager

    1 week ago

    Perth, Australia Oaks Hotels Full time

    Company Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...

  • Duty Manager

    7 months ago

    Perth, Australia Marriott International, Inc Full time

    **Job Number** 24090308 **Job Category** Rooms & Guest Services Operations **Location** Aloft Perth, 27 Rowe Avenue, Perth, Western Australia, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management Aloft provides a space where style is necessary, social scenes are vibrant, and where the only...

  • Duty Manager

    5 months ago

    Perth, Australia Accor Apartments & Realty Full time

    Stretch your imagination at The Adnate Perth - Art Series, a captivating canvas amidst a vibrant scene, inspired by globally acclaimed Australian street artist Matt Adnate. Colourful and soulful, the 250-room hotel is a gallery of welcome hospitality and discovery, with city views, an outdoor pool, BAHA Poolside Bar and Kitchen, gym and a state-of-the-art...

  • Duty Manager

    6 days ago

    South Perth, Australia Mister Walker Restaurant South Perth Full time

    We are currently in need of another duty manager. We are looking for an experienced manager who is positive and welcoming to both customers and staff, someone who is calm under pressure, who can take critisism on board and look to improve themselves, someone who can give feed back to staff in a constructive manner, and most importantly someone who comes into...

  • Duty Manager The Claremont

    4 months ago

    Perth, Australia Australian Venue Co. Full time

    **Job no**: 521304 **Work type**: Salaried **Location**: Perth **Categories**: Venue Management The Claremont Hotel has been an institution in Perth's western suburbs since 1886! after an extensive renovation in 2023, we quickly became a local favorite and it's easy to see why! With outstanding food, amazing drinks, and service with a smile, we're the go-to...

  • Duty Manager

    7 months ago

    Perth Airport, Australia SIXT Australia Full time

    Company Description SIXT Australia is 100% owned by NRMA Group. We make people and their things easily mobile. Our mission is to deliver convenient mobility backed by the human touch. Our ambition is to transform Australia’s car rental industry, becoming the #1 smart fleet operator through service excellence and a focus on people-our staff, our franchisee...

  • Duty Manager/supervisor

    2 weeks ago

    Perth, Australia The Oyster Bar Full time

    Oyster Bar Elizabeth Quay is seeking a casual duty manager with stolid functions experience. We are seeking a highly organized person to work hands on in a diverse role running shifts day to day, opening and closing the venue, working hands on during busy service periods to provide our customers with a high level of service, execute functions in the venue...

Manager On Duty

8 months ago

Perth, Australia Marriott International, Inc Full time

**Job Number** 24042003

**Job Category** Rooms & Guest Services Operations

**Location** The Ritz-Carlton Perth, 1 Barrack Street, Perth, Western Australia, Australia VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.

**CANDIDATE PROFILE**

**Education and Experience**
- High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

**CORE WORK ACTIVITIES**

**Supporting Property Operations and Guest Relations Needs**
- Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.
- Communicates any variations to the established norms to the appropriate department in a timely manner.
- Sends copy of MOD report to all departments on a daily basis.
- Strives to improve service performance.
- Ensures compliance with all policies, standards and procedures.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

**Supporting Profitability Goals**
- Understands and complies with loss prevention policies and procedures.
- Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

**Managing the Guest Experience**
- Intervenes in any guest/associate situation as needed to ensure the integrity of the property is maintained, guest satisfaction is achieved, and associate well-being is preserved.
- Empowers associates to provide excellent customer service.
- Provides immediate assistance to guests as requested.
- Serves as a leader in displaying outstanding hospitality skills.
- Sets a positive example for guest relations.
- Responds to and handles guest problems and complaints.
- Ensures associates understand customer service expectations and parameters.
- Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.
- Participates in the development and implementation of corrective action plans to improve guest satisfaction.
- Records guest issues in the guest response tracking system.

**Assisting Human Resources Activities**
- Participates as needed in the investigation of associate and guest accidents.
- Observes service behaviors of associates and providing feedback to individuals.
- Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.
- Celebrates successes and publicly recognizes the contributions of team members.
- Ensures associates are cross trained to support successfully daily operations.
- Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.
- Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of