Onboarding Data Specialist and Administration

3 weeks ago

Melbourne, Australia Xplor Full time

**Company Description**
At Xplor, we believe that helping people make the most of each day is the most rewarding way to spend ours.

We give small and medium-sized businesses cloud-based, intuitive technology solutions that enable them to manage all the hassles of running and growing a business, so business owners can get back to doing what they love. With Xplor Pay, we help businesses get paid quickly and securely - without hidden fees. We built the tech ourselves, and our platform delivers secure, transparent, fast, and accurate payments.

We are unified by our purpose of helping people to succeed. So, when you become part of our team, you also become part of the personal connection that strengthens the relationship people have with Xplor products.
**Job Description** About the opportunity**

Join our Xplor **Education Vertical **as an **Onboarding Data Specialist and Administration Assistant** in **Melbourne** to make a real impact every day. We say that because we know that every conversation we have, every code line we write and every interface we design is another opportunity for us to enrich our customers’ experiences.

Reporting into the **Onboarding Team Lead,** you’ll makes each customer’s journey as easy, efficient and simple as possible and work closely with the Onboarding Specialists to assist with administrative tasks, particularly data management and data entry. Some of the other responsibilities you’ll have:

- Identify discrepancies or anomalies in data sets and work proactively to resolve issues.
- Maintain broad knowledge of relevant company products and services.
- Communication of data requirement with customers, in addition to supporting each customer’s data needs through the onboarding process. Advocate customer needs internally.
- Ability to work independently and collaboratively in a fast-paced environment, managing multiple tasks and priorities simultaneously.
- Proactive attitude and willingness to learn and adapt to new technologies and methodologies.

**Please note this is a fixed term contract until 31st December 2024.**

We are looking for curious and empathetic people. We also love to hear from people who are motivated by meaningful work, resonate with our four core values, have a positive outlook, are comfortable with ambiguity and thrive working in an ever-evolving and complex environment. We are inspired by meeting big picture thinkers and doers, people who can be both tactical and strategic, aim high and put people first in everything they do.

Required qualifications for this role:
Strong proficiency in Excel, exceptional attention to detail and the ability to effectively communicate data insights across various departments.
- Excellent written and verbal English skills.
- Excellent data management and data entry skills
- Proven experience managing large volume of data with a strong understanding of data manipulation and analysis techniques.
- The ability to multitask, prioritise and manage time effectively.
- Must be an Australian citizen or have eligibility and documentation demonstrating your right to work Australia

Desired Qualifications:

- Experience using a CRM, ideally Salesforce
- Previous roles in Data Specialist or Data Analyst

**Additional Information**
For this position, we offer a hybrid and flexible working model, where you’ll spend 1-2 days per week in our Melbourne CBD office and the rest is your choice to work in the office or work from home.

**Values and Life at Xplor**

Our four core values guide us from how we hire and recognise our team members to how we interact with our customers day to day:

- Make life simple
- Build for people
- Move with purpose
- Create lasting communities.

If these values sound like you, and describe people you want to work with, you will thrive at Xplor.

As an Xplorer, you will be part of a global network of talented colleagues who will support your success. We look for commonalities and shared passions and give people the tools they need to deliver great work and grow at speed.

Some of our perks and benefits are:

- 12 weeks Gender Neutral Paid Parental Leave for both primary and secondary carer
- #GiveBackDays/Commitment to social impact - 3 extra days off to volunteer and give back to your local community
- Unlimited access to LinkedIn Learning, plus regular career and growth conversations with your leader, as part of Xplor GPS
- Ongoing dedication to Diversity & Inclusion initiatives such as D&I Council, Global Mentorship Program
- Access to free mental health support
- Flexible working arrangements

**Ready to apply?**

**More about us**

Xplor Technologies is a global platform integrating SaaS solutions, embedded payments, and Commerce Accelerating Technologies to help businesses succeed. Xplor provides enterprise-grade SaaS solutions for businesses in “everyday life” verticals: Childcare & Education; Fitness & Wellbeing, Field Services and Personal Services - and a global cloud-based payment pro

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