Onboarding Specialist

3 weeks ago

Melbourne, Australia HungryHungry Full time

**Let's talk about the role**:
**Our Onboarding team is growing** and we're looking for an exuberant** Onboarding Specialist** located in Melbourne** **to grow our ever-evolving team You'll be tasked with carrying out the **rewarding mission** of supporting and building strong relationships with our **customers. **We're looking for someone who gets excited over the prospect of helping our venues meet and exceed their revenue and growth goals through our platform.

We're after a superstar **with experience in an onboarding or customer success role for a SaaS B2B business**. As our Onboarding Specialist, you'll be the hero for our venues before, during, and after launch, always ready to **go above and beyond **to get the job done. You understand that building **confidence and comfort **with tech** in the hospitality industry is a game-changer, and you have the magic touch for creating strong relationships and providing top-notch training to venue owners, managers, and wait staff.

Join us in this thrilling adventure to revolutionise the hospitality industry

**If you worked with us in the last month, here's what you would have been involved in**:

- Supported onboarding of our new venue partners with on-site launch activities for smooth adoption of our product
- Strengthened your relationships with key stakeholders of venues in your portfolio, becoming their trusted advisory partner, helping them navigate technical issues and providing them with value-filled insights through the utilisation of our product
- Personally helped businesses pivot to maximise their trade

**Enough About Us, What About You?**

You feel c**omfortable and confident** thrown into any environment. While you are super into the tech space - you also **thrive** in **people-facing** environments, and nothing makes you happier than **strengthening and building relationships**.
- A natural **problem-solver** - you love to face issues head on
- You **love hospitality**. Your passion for this industry is unbounding and you want nothing more than for it to succeed.
- An aura of **patience and reliability** to every situation you're in. You know that ensuring our venues are set up for success can take a bit of time and effort - but you're **always willing to give 100% no matter what**.

**A Bit About HungryHungry**

We're an **awesome** group of **foodies** just trying to make the **food and bev **industry a better place We are **HungryHungry**, Join the food revolution

HungryHungry provides an** easy-to-use** and **engaging digital platform **for **hospitality venues** to present to their consumers, creating **contactless real-time menus** and ordering capabilities for **all service fulfilments,** including** pick-up, delivery, collect at counter** and **order at table.**

**Bottom line: Our employees matter to us**. Every minute you spend with us, you're growing, learning and becoming the best version of yourself And we LOVE to see it

**The Nitty Gritty**

We just need your recent **CV. **Show us what sets **YOU** apart from the crowd.

  • Onboarding Specialist

    4 weeks ago

    Melbourne, Australia Give A Grad A Go Full time

    Competitive starting salary of $80k + Super - Opportunity to the employee ownership plan (ESOP) - Flexible progression **Company profile - ConstuctionTech startup** Are you eager to take the next step in your customer success career in a thriving tech SaaS startup? We are excited to introduce this unique onboarding specialist opportunity with a fast-growing...

  • Onboarding Specialist

    4 weeks ago

    Melbourne, Australia affix Full time

    **Business Fitness | Onboarding Specialist** **Unleash Your Inner Accounting Champion and help revolutionise the way accounting is done!**: Onboarding Specialist at Business Fitness - Do you crave a meaningful career that leverages your accounting expertise and passion for empowering others?_ Business Fitness, is on a mission to transform the world of...

  • Onboarding Specialist

    6 days ago

    Melbourne, Victoria, Australia affix Full time

    Business Fitness | Onboarding SpecialistUnleash Your Inner Accounting Champion and help revolutionise the way accounting is done: Onboarding Specialist at Business Fitness Do you crave a meaningful career that leverages your accounting expertise and passion for empowering others?_ Business Fitness, is on a mission to transform the world of accounting, seeks...

  • Onboarding Specialist

    5 days ago

    Melbourne, Victoria, Australia Budgetly Full time

    Company DescriptionWho hasn't felt frustrated by the tedious process of paying for work expenses upfront and waiting to be reimbursed? Have you ever thought, "there must be a better way"?We thought so, too. At Budgetly we're providing companies a new, better way to manage their expenses process. Our products help finance teams go paperless and capture...

  • Onboarding Specialist

    2 months ago

    Melbourne, Australia ANZ Full time

    **The opportunity**: We are looking for an Onboarding Specialist responsible for managing and monitoring the customer journey experience by creating and implementing various actions, initiatives, projects, changes, within Customer Service processes to ensure high customer satisfaction. In addition, the role requires strong stakeholder skills for working...

  • Onboarding Product Specialist

    3 weeks ago

    Melbourne, Australia Acoustic Full time

    The Onboarding Product Specialist reports to the Onboarding Manager and is committed to providing complete, timely and accurate provisioning and onboarding for global client environments and components across Acoustic products. The ability to follow complex processes, assess technical information, communicate effectively with clients, and attention to detail...

  • Onboarding Specialist

    5 days ago

    Melbourne, Victoria, Australia ANZ Full time

    The opportunity:We are looking for an Onboarding Specialist responsible for managing and monitoring the customer journey experience by creating and implementing various actions, initiatives, projects, changes, within Customer Service processes to ensure high customer satisfaction. In addition, the role requires strong stakeholder skills for working closely...

  • Onboarding Product Specialist

    5 days ago

    Melbourne, Victoria, Australia Acoustic Full time

    The Onboarding Product Specialist reports to the Onboarding Manager and is committed to providing complete, timely and accurate provisioning and onboarding for global client environments and components across Acoustic products. The ability to follow complex processes, assess technical information, communicate effectively with clients, and attention to detail...

  • Onboarding Specialist

    5 days ago

    Melbourne, Victoria, Australia HungryHungry Full time

    Let's talk about the role:Our Onboarding team is growing and we're looking for an exuberant Onboarding Specialist located in Melbourne to grow our ever-evolving team You'll be tasked with carrying out the rewarding mission of supporting and building strong relationships with our customers. We're looking for someone who gets excited over the prospect of...

  • Onboarding Support Specialist

    2 weeks ago

    Melbourne, Australia Block Full time

    Company Description Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel...

  • Onboarding Support Specialist

    2 weeks ago

    Melbourne, Australia Afterpay Full time

    **Company Description**: - Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. - So we expanded into software and started building integrated, omnichannel...

  • Onboarding Specialist

    5 days ago

    Melbourne, Victoria, Australia Budgetly Full time

    Company DescriptionAt Budgetly we're focused on helping companies empower their employees and create a trust culture. Our products help finance teams go paperless and capture expenses as they happen, giving employees the power to make purchases when, where, and how they need to. We are a team of experienced entrepreneurs and operators that have built...

  • Onboarding Specialist

    3 weeks ago

    Melbourne, Australia Budgetly Full time

    **Company Description** Who hasn't felt frustrated by the tedious process of paying for work expenses upfront and waiting to be reimbursed? Have you ever thought, "there must be a better way"? We thought so, too. At Budgetly we’re providing companies a new, better way to manage their expenses process. Our products help finance teams go paperless and...

  • Onboarding Experience Specialist

    5 days ago

    Melbourne, Victoria, Australia Gocardless Full time

    The roleWe are looking for a hybrid Onboarding Experience Specialist responsible for making outbound calls to new sign-ups, providing support, and promoting our payment processing solutions to solve their pain points.You will be responsible for contacting customers, understanding their needs and supporting them to onboard and start using Go Cardless.The...

  • Onboarding Experience Specialist

    6 days ago

    Melbourne, Victoria, Australia GoCardless Full time

    The roleWe are looking for a hybrid Onboarding Experience Specialist responsible for making outbound calls to new sign-ups, providing support, and promoting our payment processing solutions to solve their pain points.You will be responsible for contacting customers, understanding their needs and supporting them to onboard and start using GoCardless. The...

  • Enterprise Onboarding Specialist

    5 days ago

    Melbourne, Victoria, Australia Worldline Full time

    Title: Enterprise Onboarding SpecialistANZ Worldline Payment Solutions is a joint venture between ANZ Banking Group and Europe's leading payment technology company, Worldline.We launched in Australia in early 2022, providing in-store and ecommerce payment solutions to around 60,000 Australian businesses. Since then we've built a new modern technology...

  • Enterprise Onboarding Specialist

    4 weeks ago

    Melbourne, Victoria, Australia Worldline Full time

    Title: Enterprise Onboarding SpecialistANZ Worldline Payment Solutions is a joint venture between ANZ Banking Group and Europe's leading payment technology company, Worldline.We launched in Australia in early 2022, providing in-store and ecommerce payment solutions to around 60,000 Australian businesses. Since then we've built a new modern technology...

  • Enterprise Onboarding Specialist

    3 weeks ago

    Melbourne, Victoria, Australia Worldline Full time

    Title: Enterprise Onboarding SpecialistANZ Worldline Payment Solutions is a joint venture between ANZ Banking Group and Europe's leading payment technology company, Worldline.We launched in Australia in early 2022, providing in-store and ecommerce payment solutions to around 60,000 Australian businesses. Since then we've built a new modern technology...

  • Client Onboarding Specialist

    2 months ago

    Melbourne, Australia ANZ Banking Group Full time

    **Req ID**: 38955 **Department**: Insto Ops Onboarding **Division**: Institutional **Location**: Melbourne About The Role As a Client Onboarding Specialist, you will be responsible for simultaneously managing multiple end-to-end onboardings and implementing our products to our new and existing Commercial, Corporate and Institutional customers. You will...

  • Client Onboarding Specialist

    5 days ago

    Melbourne, Victoria, Australia Anton Murray Consulting Full time

    Melbourne- Asset Management- Contract or TemporaryOur client is a global wealth management business looking for a Client On-boarding Specialist to join their team in Melbourne on an initial 12-month contract.This role will work closely with the firm's key stakeholders to facilitate a smooth and efficient client on-boarding process.Key Responsibilities:...