Help Desk Specialist

3 weeks ago

Sydney, Australia BILL Full time

**_Build your career with purpose. Be a champion for small and mid-size businesses._**

BILL is a leader in financial automation software for small and midsize businesses (SMBs). As a champion of SMBs, we are dedicated to automating the future of finance so businesses can flourish. Hundreds of thousands of businesses trust BILL solutions to manage financial workflows, including payables, receivables, and spend and expense management. With BILL, businesses are connected to a network of millions of members, so they can pay or get paid faster. Through our automated solutions, we help SMBs simplify and control their finances, so they can confidently manage their businesses, and succeed on their terms.

BILL is a trusted partner of leading U.S. financial institutions, accounting firms, and accounting software providers. We have operations in San Jose, CA, Draper, UT, Houston, TX and Sydney, AUS and are continuing to expand into other geographic locations. If you're looking for a place that helps you do the best work of your career, look no further than BILL.

**Make your impact within a rapidly growing Fintech Company**

**We'd love to chat if you have**:

- 3+ years of IT support experience.
- Troubleshooting experience for desktop/client software/hardware issues.
- G-Suite support experience
- Knowledge of MacOS, Windows Administration in an enterprise-level business environment.
- Experience with Google Workspace and Office 365 administration.
- Must have a basic understanding of networking protocols such as IP, DHCP, and DNS and security technologies such as EDR, 802.1x, VPN, Disk Encryption
- Bachelor's Degree in related field or equivalent work experience.

**Let's talk about benefits**
- Work from home support, with a $450 USD allowance to set up your workstation when you first join;
- Employee Stock Purchase Program with employee discounts;
- $100 USD per month to spend as you wish on a Divvy Credit Card;
- Employee recognition and referral programs
- Wellness perks including free Calm Premium subscriptions, virtual wellness sessions and employee assistance programs.

**We live our culture and values every day**

At BILL, we're different by design—it's our culture. Our CEO is a trusted entrepreneur who lives our cultural values: Humble, Authentic, Passionate, Dedicated, and Fun. People here love being their authentic selves, contributing unique experiences, sharing ideas, perspectives, and intellectual curiosity. We celebrate our diversity as the heart and soul of how we work, grow, and succeed together. Inspiring people with meaningful career experiences they love really does make the dream work and our successes just keep getting better. There's no limit to what we can build and where we can go from here. We'd love you to join us.

BILL is proudly an Equal Opportunity Employer where everyone is welcome. Our innovation and technology are inspired by an inclusive culture unlike any other. Everyone brings a different personal story and perspective and this diverse mix of minds, backgrounds, and experiences is where our greatest ideas come from. We welcome people of all races, ethnicities, ages, religions, abilities, genders, and sexual orientations to make us an even more vibrant company. We want everyone to bring their authentic selves here, to share our values, shape our vision, drive innovation, and become part of a culture we celebrate every day.

**BILL Culture**:

- Humble - No ego
- Authentic - We are who we are
- Passionate - Love what you do
- Dedicated - To each other and the customer
- Fun - Celebrate the moments

BILL currently requires all personnel who work onsite at its facilities to be fully vaccinated against the COVID19 virus. Proof of COVID19 vaccine will be required post hire to work onsite at our BILL facilities. Medical and religious exemptions to the vaccination will be reviewed on submission.

Our Applicant Privacy Notice describes how BILL treats the personal information it receives from applicants

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