Coordinator Rates

Corporate Services | Main Administration Building, 25 Cedric Street
- Closing date: 16/09/2024

**Coordinator Rates and Receivables**

**Permanent Full-Time Opportunity in Stirling, Western Australia**

**Perks**:

- Free onsite fitness facilities
- Free parking
- On-site staff café
- Annual leave loading
- Employer-matched super contributions up to 6%

**About Us**: The Corporate Services Directorate provides essential support services using specialized knowledge, best practices, and technology to serve both internal customers and the community. We are dedicated to partnering with the business to offer high-level strategic support, ensuring the ongoing wellbeing of the organization and its people.

**About the Position**: The City of Stirling is looking for a dynamic individual to join our team as the Coordinator Rates & Receivables. This role is perfect for someone who is passionate about creating positive and inclusive outcomes for our community. You will have the chance to take ownership of your work, manage transitions smoothly and advocate for staff, ensuring buy-in and maintaining a positive culture. Develop and test new ideas and deliver excellent results within a culture of learning.

**Key Responsibilities**:

- Manage effective relationships with stakeholders to ensure consistent service quality and efficiency.
- Coordinate the team’s workload and manage staff leave and absences to ensure adequate resourcing during peak periods.
- Lead the administration of the Council’s rates functions, including distribution of notices, responding to enquiries, property valuation adjustments, and administration of pensioner concessions.
- Proactively coordinate and manage debt recovery procedures and administer Council’s Hardship Policy.
- Lead implementation and driving efficiency within a team.
- Accountability for building the best team, with a deep understanding of what leadership requires.
- Focussing their team on the priorities of the City and achieving both short
- and longer-term goals.
- Leader to facilitate effective utilisation of time and resources and enhance their capacity to achieve key objectives.
- Values collaboration and teamwork and focuses on the achievement of team goals.

**About You**: To excel in this role, you should be self-motivated with excellent time management and analytical skills. You should hold a tertiary qualification in accounting, finance, or a related discipline. The ability to problem solve operational issues, with excellent attention to detail, superior communication skills and a collaborative style. Strong team leadership experience, a history of implementing continuous improvements, with a customer service focus are also crucial. This is a hands-on role so you must enjoy working at this level.

**Desired Qualifications and Experience**:

- 4+ years of experience leading and supervising a team.
- Understanding of Local Government Legislation and/or State/Federal Legislation related to Government.
- Experience with Technology One / OneCouncil Property and Rating System is an advantage.
- Effective time management, task prioritisation, and organisational skills.

**What We Offer**:

- Flexibility in work arrangements to ensure work-life balance.
- Free parking and easy public transport access.
- Free onsite fitness facilities and end-of-journey facilities.
- Superannuation matching up to 6%.
- Professional development opportunities, including training, memberships, and study assistance.
- Excellent leave entitlements, including annual leave loading and the ability to purchase up to an additional 4 weeks’ annual leave per year.
- 50% discount on gym memberships at our Stirling leisure centres (for permanent/fixed-term employees).
- Amazing in-house employee canteen.
- Up to 10 weeks paid parental leave.
- Employee health and wellness programs, including yearly flu vaccinations.
- Access to our Employee Assistance Program (EAP) for you and your family.
- Generous study assistance.
- Active social club.
- Employee recognition program.
- Novated Leasing (where applicable).

This permanent full-time position is a Level 9 Inside Workforce Agreement position, offering a salary from **$123,589.72 - $130,096.80** gross pro rata per annum plus superannuation.

**Eligibility Requirements**:

- Australian driving licence.
- National Police Clearance (valid within the last 3 months).
- Pre-Employment Medical and DAS clearance.
- The right to work in Australia.

**More About the City**: The City of Stirling is a diverse and thriving local government in Western Australia, with over 223,000 residents across 30 suburbs. We are a cosmopolitan, multicultural, and economic hub. With over 1,400 employees, we support work-life balance and offer opportunities for progression and development. We celebrate and support inclusion and diversity, acknowledging the traditional custodians of the City of Stirling, the Wadjak People of the Nyoongar Nation, and the Aboriginal and Torres Strait I