Receptionist & Clinical Assistant Role for

3 weeks ago

Parramatta, Australia Active Movement Studio | Physiotherapy & Exercise Physiology Full time

**ARE YOU WANTING TO WORK WITH A TEAM WITH FUN AND PROFESSIONAL PEOPLE DEDICATED IN MAKING A DIFFERENCE IN A CLIENTS LIFE?**
- A fast growing multi-disciplinary studio
- We CARE for our AMS community, including our team and clients
- A great supportive environment that encourages growth and offers mentorship
- An innovative and dynamic clinic
- High performing team yet we always ensure we have fun while we achieve our goals

AMS is looking for a Receptionist and Clinical Assistant who is interested in being part of a growing clinic team and working closely with Physiotherapists and Exercise Physiologists.

Here at Active Movement Studio:
We care for our AMS community, including our team and clients.

We are innovative and dynamic.

We love all types of exercise.

We are open, honest, and driven.

We are a fast-growing Allied Health and Fitness facility providing high quality services to a targeted group of motivated and health focused clients who are keen to get moving.

Our brand-new facility offers a fully functional training studio and private consultation rooms. We integrate a high level of screening for all clients with combined input from both Physiotherapists and Exercise Scientists/Physiologists to get the best results.

We offer a wide range of services from Physiotherapy, Exercise Physiology, Massage, Clinical Pilates, Personal Training and Group Fitness Classes.

Our next ideal Receptionist & Clinical Assistant will:
⭐ Expect to support our practitioners and Managers.

⭐ Will have a passion for genuinely wanting to help people better themselves.

⭐ Will have some prior experience (preferred, but not essential); and/or a Student studying Physiotherapy or Exercise Physiology

⭐ Will have an ability to multi-task in a busy practice managing multiple practitioner schedules simultaneously

⭐ Expect to have good computer skills and knowledge of Microsoft programs

⭐ Expect to ideally have experience in a customer service role

⭐ Expect to have excellent communication skills and able to follow instructions properly

⭐ Expect to have professional telephone manner

⭐ Will be punctual and will be able to manage time well

As a Receptionist & Clinical Assistant, your role is vital as you are the first point of contact when clients enter the clinic. Your mannerism and personality will need to shine bright as you will form part of our client’s AMS experience and journey towards better health. Your support is necessary to ensure smooth operation of AMS and all practitioners schedules.

**DUTIES & RESPONSIBILITIES**

As one of our AMS front of house team members, you will be required to execute and meet the following work tasks each shift.

⭐ Patient management tasks which involves checking patients in, processing payments, making bookings, answering phones and responding to enquiries

⭐ Preparing online patient files, and assisting with preparation of marketing material

⭐ Provide support to our Clinicians to assist them with a smooth transition between patients

⭐ Maintaining our reception, gym floor and waiting area to ensure its always kept tidy and is presentable

⭐ Assist our Clinic Manager and Admin Coordinator in a range of tasks

⭐Exceptional telephone manner, excellent verbal, and written skills, organised and efficient at time management

⭐ Proficient in building and nurturing rapport with clients across diverse age groups, cultural backgrounds, and genders.

⭐Studio maintenance

⭐Ensuring patient accounts are up to date and settled

⭐Management of online shop orders

⭐ Willingness to learn and adapt to new technologies, procedures, and administrative tasks as needed.

This is an exciting opportunity for the right **Receptionist & Clinical Assistant **to join our team and be part of the action. Please follow the steps below to submit your interest in the position.

**APPLICATION PROCESS**

Complete the following steps:
1. Submit your current resume through Indeed or by visiting our careers page

2. Submit a link to your 60 second video answering the question below.

**Job Types**: Part-time, Permanent
Part-time hours: 30-35 per week

**Salary**: $24.00 - $27.00 per hour

**Benefits**:

- Employee discount

Schedule:

- 10 hour shift
- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Morning shift

Supplemental pay types:

- Penalty rates

**Experience**:

- Front desk: 1 year (preferred)

Work Location: In person

Application Deadline: 18/08/2023

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