Digital Delivery Manager

3 weeks ago


Sydney, Australia Optus Full time

**Digital Delivery Manager**:
**Date**:06-May-2023

**Location**: Sydney (Macquarie Park HQ), Australia

**Company**:Singtel Group

**So, why Optus?**

At Optus, we don’t sit back and let the future happen to us - we’re out there making it. By expanding into new technology and relentlessly improving every day, we’re creating a better tomorrow for all Australians. We believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers.

**About the role**:
The **Digital Delivery Lead **will work within the Digital Product Delivery team, taking a leadership role in the delivery squads to activate both short and long term objectives of My Optus App. Responsibilities of the role include:

- Conducting deep-dives and discovery activity on digital trends, optimisations, and opportunity areas identified.
- Identifying creative ways within My Optus App to create value digitally.
- Leading the delivery of My Optus App enhancement initiatives including new product delivery, re-designs, proof of concepts, experiments etc.
- Ongoing planning & prioritisation of feature development and optimisation for the squad including requirements & backlog.
- Aligning digital product requirements and squad capacity.

**About you**
- Commerce, Business or IT degree.
- 3+years working in marketing, digital, or customer experience working in a similar industry (i.e. telecommunications or information technology
- 2+ years working in Agile Delivery
- Proven experience in:

- Implementation and delivery of digital initiatives
- Conducting Detailed Discovery activity
- Transforming Discovery into Delivery requirements
- Strong customer focus and passionate about customer experience
- Strong analytical, written and oral communication skills
- Highly organized, with attention to detail

As a provider of essential services across Australia, Optus has a critical role in the community through keeping our customers connected to the people they love and the things that matter. It is also our priority to ensure we provide our amazing people and our customers with a healthy and safe workplace environment. In light of the significant risks posed by COVID-19, Optus expects all workers to be fully vaccinated against COVID-19, and will require vaccination for certain roles as well as access to Optus workplaces. Please speak to us if you have any questions about this policy or how it impacts you, including any concerns you might have about meeting this requirement.

Optus is a place where we let you do you. Whether you’ll be working in our corporate offices or in a retail store, we're a highly collaborative workplace, and offer a range of perks such as:

- A competitive salary
- Discounts on products and services
- Ongoing training, mentoring and development opportunities
- Up to five days of Volunteer Leave per year
- Blended Ways of Working

We understand that flexibility means different things to different people. We're proud to offer a variety of options to work in different ways, such as our Blended Ways of Working and job share. Our Blended Ways of Working lets our people work across home and our offices. Please talk to us about how we can make this role work for you.

Curious about our culture? Go behind the scenes with our people by searching #OptusLife on LinkedIn.

**Please no recruitment agencies, we’ll be managing this role in-house. Any resumes submitted outside of our process will be deemed the sole property of Optus.



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