Assessment Delivery and Data Processing Specialist

2 weeks ago

Sydney, Australia Janison Full time

**About us**

We are a purpose-led organisation founded in Australia, Janison has become a global force for good, with a mission to improve the accessibility to education and unlock the potential in every learner. Delivering more than 10 million assessments annually with a global presence in over 1200 countries, we are committed to creating an inclusive and empowering environment for all learners, clients, and our people.

**About the opportunity**

**Duties and Responsibilities**

Work to be performed, tasks to complete and responsibilities of the role
- Secure appropriate venues for exams and track related costs.
- Allocate and manage staff for exams.
- Conduct training for staff on their roles and responsibilities during exams.
- Assist with ad-hoc administration tasks as directed by the Project and Event Delivery Manager.
- Flexibility with working hours which may include some evening and weekend event management ensuring end to end coverage of critical events and timely delivery of projects.
- Excellent communication skills to effectively interact with staff, teams, clients, and stakeholders.
- Excellent digital literacy skills to utilise a vast variety of software for the purposes of the role.
- Flexibility to adapt to evolving needs and requirements within a dynamic environment

**Performance Goals and Key Performance Indicators**
- Ensure that all delivery of exams and processes adhere to customer, Janison and JEM policies and regulations.
- Maintain effective staff allocation and management for smooth exam events.

**About you**

To be successful in this role, you will have:

- Relevant qualifications and/or a minimum of 2 years’ experience in similar role. (desirable)
- Advanced skills and experience of Microsoft Office suite, including Word, Excel and Access.
- Outstanding customer service skills.
- High level verbal and written communication skills and demonstrated attention to detail.
- Excellent organisational skills with successful experience in meeting strict deadlines and handling multiple projects simultaneously.
- Ability to effectively interact with people from a range of backgrounds and levels.
- Ability to work as part of a team or independently and accept a high level of responsibility.
- Ability to deal with complex situations and demonstrate strong critical thinking skills.
- Proficiency in utilising data to assess process effectiveness and make informed decisions. (desirable)

**Why Janison?**

**_ As a finalist in the 2023 Wrk+ Great Place to Work Awards, we are delighted to offer you a fun and inclusive workplace environment plus:_**
- Access to our Employee Share Ownership Program.
- A 5th week of annual leave (conditions apply) and a day off on your birthday.
- Parental leave benefit including paid leave, continued Super contributions and more.
- A day off each year to volunteer with a community-based organisation dear to your heart.
- A focus on virtual engagement and inclusivity to support our distributed workforce across the globe.
- A focus on development and upskilling opportunities (if that’s what you’re after)

For a glimpse into Janison’s culture and to see our regular employee updates, follow #onejanison on LinkedIn. We’d love for you to be part of our community

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