Digital & Ecommerce Manager

5 months ago

Melbourne, Australia Unison Full time

Generous discounts across all our Brands
- Supportive team culture and environment
- Opportunity to work for a uniquely Australian Retail Group with a global vision.

An exciting opportunity has arisen for a Digital & Ecommerce Manager to join Unison.

This role will be responsible for ensuring the smooth operation of our online business and delivering outstanding customer experiences across all digital touchpoints.

**THE ROLE**:

- Lead day-to-day operations of digital channels, ensuring alignment with marketing and product plans.
- Test, configure, and implement web assets, content, and promotions on schedule.
- Ensure order fulfillment SLAs and delivery quality with Group Digital and Supply Chain teams.
- Measure and monitor channel performance, presenting trade results and recommendations.
- Manage expenses against the digital P&L.
- Identify opportunities to enhance sales, profitability, and customer experience.
- Resolve issues, maintain service levels, and standards.
- Use data and analytics for improvement and strategic opportunities.
- Execute digital marketing strategies across paid channels.
- On-site role 5-days per week, based in our St Kilda Road offices.

**WHAT WE’RE LOOKING FOR**:

- Minimum 5 years’ experience operating an ecommerce business and digital marketing channels.
- Relevant tertiary qualifications in Commerce, Business, or Information Technology
- Well-developed communication, time management, analytical, and stakeholder management skills
- High attention to detail and problem-solving abilities
- Ability to work in a high pressure and fast paced environment whilst maintaining composure.
- Exemplary understanding and knowledge of ecommerce, marketing, and retail
- Understanding of web design and UX standards

**WHY JOIN THE UNISON TEAM?**
- Up to 50% off new season Unison product
- Generous discounts across all Brandbank Brands
- Supportive team culture and environment
- Opportunity to work for a uniquely Australian Retail Group with a global vision.
- Employee Referral Program - be rewarded for referring great new people to our team

Unison, formerly French Connection Australia, is a fashion brand that sets a new standard for modern Australian style.

Our mission is to help our customers define their personal style. We know that style is a conversation, and we design with that ideal in mind.

We understand what’s having a moment, where the best new ideas are coming from, and what’s truly stylish.

But great style goes beyond what we wear, it’s engaging in and creating a positive and inclusive culture where teamwork, creativity and collaboration are valued.

If you love fashion and want to empower people to define their personal style, we want to hear from you. **APPLY NOW**

Click the link below to explore more

**ABOUT BRANDBANK GROUP**:
Brandbank was founded on bold creative thinking. We exist to ensure that the entire experience of a brand is brilliantly designed and beautifully connected, and the customer is at the heart of everything we do. Our growing business is built on a house of carefully curated brands, each chosen for a specific reason to deliver rich connections to our customers. Brandbank Group consists of Seed Heritage, Unison, Allkinds, Commonry, kikki.K & Fine-Day.

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