Service Centre Operator

4 months ago

St Leonards, Australia Tomra Full time

Company Description

Here at TOMRA we are leading the resource revolution. TOMRA Collection provide the technology for the Return & Earn scheme in NSW so that drink containers can be collected and made into new containers. We also have operations in Queensland, Western Australia and the Northern Territory. Our mission is to transform how we all obtain, use and reuse the planet's resources to enable a world without waste.

TOMRA is an equal opportunity employer, where we recognise the diversity of our workforce and community - be it on the basis of gender, age, culture, religion, language or personal circumstances. TOMRA is also committed to building on the perspectives, experience, knowledge and skills that this diversity brings to our organisation.

**Job Description**:
**This is a casual role in a business that operates 7 days a week. Our Service Centre is operational between the hours of 7:00am - 10:00pm daily.**

The Service Centre operates as the nerve-centre of the TOMRA operation, monitoring our systems throughout NSW via remote login to minimise downtime and coordinate all onsite maintenance and repairs, as well as provide Australia wide customer service. You will be required to interface with our partners, technicians and customers. This role is heavily team based so we are looking for someone who enjoys working with others and thrives in a team environment.

You will be located in the TOMRA Sydney office in St Leonards and will work on a shift-based roster.

What you’ll be doing:

- Provide hotline technical support to partners and colleagues in the field
- Assist with customer queries and complaints
- Monitor systems and run diagnostics via a web-based portal
- Interact with technicians, colleagues and partners visiting sites
- Analyse anomalies and take corrective actions
- Perform configurations and changes to the machines remotely online
- Coordinate onsite maintenance and repairs

**Qualifications**:
To be a successful Service Centre Operator you will have:

- A passion for customer service
- Good time management skills
- Strong communications skills
- High attention to detail
- Previous experience with CRM systems is highly desirable
- Adaptability
- A team mentality

Additional Information

Does this sound like you? If so we would love to hear from you

  • Service Centre Operator

    4 months ago

    St Leonards, Australia TOMRA Full time

    Job Description This is a full-time role in a business that operates 7 days a week. Our Service Centre is operational between the hours of 7:00am - 10:00pm daily. The Service Centre operates as the nerve-centre of the TOMRA operation, monitoring our systems throughout NSW via remote login to minimise downtime and coordinate all onsite maintenance and...

  • Service Centre Operator

    1 week ago

    St Leonards, Australia Tomra Full time

    **Company Description** At TOMRA we are all about Clean Loop Recycling! Our reverse vending technology enables the collection of used drink containers to ensure that containers have the best chance of being turned back into containers again. It is part of a continuous recycling process which we call Clean Loop Recycling, to ensure that fewer resources are...

  • Service Centre Operator

    4 months ago

    St Leonards, Australia Tomra Full time

    Company Description Here at TOMRA we are leading the resource revolution. TOMRA Collection provide the technology for the Return & Earn scheme in NSW so that drink containers can be collected and made into new containers. We also have operations in Queensland, Western Australia and the Northern Territory. Our mission is to transform how we all obtain, use...

  • Service Centre Operator

    3 months ago

    St Leonards, Australia Tomra Full time

    **Company Description** At TOMRA, transformation is at the heart of everything we do. We transform ideas & technology to create intelligent and pioneering tools to support a sustainable future. For decades, we’ve pushed boundaries globally and we’ll continue to drive greater resource responsibility throughout industries and society. Here in Australia,...

  • Service Centre Operator

    3 months ago

    St Leonards, Australia Tomra Full time

    **Company Description** At TOMRA we are all about Clean Loop Recycling! Our reverse vending technology enables the collection of used drink containers to ensure that containers have the best chance of being turned back into containers again. It is part of a continuous recycling process which we call Clean Loop Recycling, to ensure that fewer resources are...

  • Service Centre Operator

    3 months ago

    St Leonards, Australia Tomra Full time

    Company Description At TOMRA we are all about Clean Loop Recycling! Our reverse vending technology enables the collection of used drink containers to ensure that containers have the best chance of being turned back into containers again. It is part of a continuous recycling process which we call Clean Loop Recycling, to ensure that fewer resources are used,...

  • Service Centre Operator

    3 months ago

    St Leonards, Australia Tomra Full time

    Company Description Here at TOMRA we are leading the resource revolution. TOMRA Collection provide the technology for the Return & Earn scheme in NSW so that drink containers can be collected and made into new containers. We also have operations in Queensland, Western Australia and the Northern Territory. Our mission is to transform how we all obtain, use...

  • Service Centre Operator Nsw

    3 months ago

    St Leonards, Australia Tomra Full time

    **Company Description** At TOMRA we are all about Clean Loop Recycling! Our reverse vending technology enables the collection of used drink containers to ensure that containers have the best chance of being turned back into containers again. It is part of a continuous recycling process which we call Clean Loop Recycling, to ensure that fewer resources are...

  • Service Centre Operator Casual

    1 week ago

    St Leonards, Australia Tomra Full time

    Company DescriptionAt TOMRA we are all about Clean Loop Recycling! Our reverse vending technology enables the collection of used drink containers to ensure that containers have the best chance of being turned back into containers again. It is part of a continuous recycling process which we call Clean Loop Recycling, to ensure that fewer resources are used,...

  • Casual Service Centre Operator Casual

    2 months ago

    St Leonards, Australia Tomra Full time

    Company DescriptionAt TOMRA we are all about Clean Loop Recycling! Our reverse vending technology enables the collection of used drink containers to ensure that containers have the best chance of being turned back into containers again. It is part of a continuous recycling process which we call Clean Loop Recycling, to ensure that fewer resources are used,...

  • Service Centre Operator NSW Full-time

    3 months ago

    St Leonards, Australia Tomra Full time

    Company DescriptionAt TOMRA we are all about Clean Loop Recycling! Our reverse vending technology enables the collection of used drink containers to ensure that containers have the best chance of being turned back into containers again. It is part of a continuous recycling process which we call Clean Loop Recycling, to ensure that fewer resources are used,...

  • Service Centre Operator

    4 days ago

    Saint Leonards, Victoria, Australia Tomra Full time

    {"title": "Service Centre Operator", "description": "Job SummaryAt Tomra, we are committed to Clean Loop Recycling, a continuous process that ensures fewer resources are used, less energy is wasted, and containers do not end up in our oceans, streets, or landfill.We are seeking a Service Centre Operator to join our team in Sydney. As a key member of our...

  • Service Centre Operator

    2 days ago

    Saint Leonards, Victoria, Australia Tomra Full time

    {"title": "Service Centre Operator", "description": "Job SummaryAt Tomra, we are committed to Clean Loop Recycling, a continuous process that ensures fewer resources are used, less energy is wasted, and containers do not end up in our oceans, streets, or landfill.We are seeking a Service Centre Operator to join our team in Sydney. As a key member of our...

  • Service Centre Operator

    1 week ago

    Saint Leonards, Victoria, Australia Tomra Full time

    About TomraAt Tomra, we're passionate about Clean Loop Recycling. Our reverse vending technology enables the collection of used drink containers, ensuring they have the best chance of being turned back into containers again. This is part of a continuous recycling process we call Clean Loop Recycling, which reduces resource usage, minimizes energy waste, and...

  • Service Centre Operator

    2 days ago

    Saint Leonards, Victoria, Australia Tomra Full time

    About TomraAt Tomra, we're passionate about Clean Loop Recycling. Our reverse vending technology enables the collection of used drink containers, ensuring they have the best chance of being turned back into containers again. This is part of a continuous recycling process we call Clean Loop Recycling, which reduces resource usage, minimizes energy waste, and...

  • Service Centre Operations Specialist

    2 weeks ago

    Saint Leonards, Victoria, Australia TOMRA Full time

    Job OverviewThis is a full-time role in a business that operates 24/7, with a Service Centre that is the nerve-centre of the operation, monitoring systems throughout the region via remote login to minimize downtime and coordinate all onsite maintenance and repairs, as well as provide nationwide customer service.The Service Centre operates as the central hub...

  • Service Centre Operations Specialist

    2 weeks ago

    Saint Leonards, Victoria, Australia TOMRA Full time

    Job OverviewThis is a full-time role in a business that operates 24/7, with a Service Centre that is the nerve-centre of the operation, monitoring systems throughout the region via remote login to minimize downtime and coordinate all onsite maintenance and repairs, as well as provide nationwide customer service.The Service Centre operates as the central hub...

  • Service Centre Operator NSW

    5 days ago

    Saint Leonards, Victoria, Australia TOMRA Full time

    Job OverviewThis is a full-time role in a business that operates 7 days a week, with our Service Centre operational between 7:00am - 10:00pm daily.The Service Centre is the nerve-centre of the TOMRA operation, monitoring our systems throughout NSW via remote login to minimise downtime and coordinate all onsite maintenance and repairs, as well as provide...

  • Service Centre Operator NSW

    4 days ago

    Saint Leonards, Victoria, Australia TOMRA Full time

    Job OverviewThis is a full-time role in a business that operates 7 days a week, with our Service Centre operational between 7:00am and 10:00pm daily.The Service Centre is the nerve-centre of the TOMRA operation, monitoring our systems throughout NSW via remote login to minimise downtime and coordinate all onsite maintenance and repairs, as well as provide...

  • Service Centre Operator NSW

    1 week ago

    Saint Leonards, Victoria, Australia TOMRA Full time

    Job OverviewThis is a full-time role in a business that operates 7 days a week, with our Service Centre operational between 7:00am and 10:00pm daily.The Service Centre is the nerve-centre of the TOMRA operation, monitoring our systems throughout NSW via remote login to minimise downtime and coordinate all onsite maintenance and repairs, as well as provide...