Regional Administration Coordinator

2 weeks ago

Melbourne, Australia Ramsay Health Care Full time

**The Opportunity**

As the Regional Administration Coordinator for our hospital network, you will be responsible for leading the investigation, development, and implementation of nationally consistent revenue cycle administration processes and education to achieve operational excellence, optimise revenue capture, and improve cash collections. This role will have direct line responsibility for a regional administration support team.

**About You**

To succeed in this role, you must be a self-directed individual with a high level of expertise and knowledge in all aspects of hospital administration. Your ability to communicate effectively and build interpersonal relationships will be essential in engaging, collaborating, and forming partnerships with a diverse range of stakeholders across both corporate and hospital networks.

**About The Team**

The Revenue Cycle Management (RCM) team plays a vital role in ensuring the precise, timely, and efficient collection of revenue from the moment a patient encounter or service is initiated until the final payment is received. They oversee various operational tasks, including insurance coverage verification, hospital admissions, charge capture, accurate service coding, adherence to contractual business rules, claim submissions to payors, and diligent follow-up on outstanding accounts.

**Key Responsibilities**

Your day-to-day responsibilities will involve, but are not limited to:

- Provide direction, leadership and mentoring to Administration Support Officers, ensuring cohesion.
- Set standards, targets, and objectives, coordinating work plans to measure success.
- Foster a work environment encouraging collaboration, innovation, and continuous improvement.
- Implement organizational changes, with a focus on positive outcomes and mínimal disruptions.
- Develop clear communication plans for stakeholders maintaining transparency through the change process.
- Define and document processes, policies, guidelines, and SOPs for national consistency and alignment with industry best practices.
- Evaluate existing business processes for standardisation, automation, and digitisation opportunities.
- Design and implement education and training programs to enhance the hospitals skills and knowledge.
- Coordinate workshops, working groups, administration team discussions and engagement activities prompting feedback and active involvement in work practices.

**Your Skills and Experience**
- 3+ years’ experience in hospital administration management.
- Demonstrated skill in active listening, with the capacity to comprehend nuances, ask insightful questions, and provide thoughtful responses during verbal exchanges.
- Ability to systematically analyse complex problems, draw relevant conclusions, implement appropriate solutions, and prioritise.
- Commitment to fostering a culture of continuous improvement, incorporating feedback loops, and refining change strategies based on lessons learned.
- Proven capability in developing and delivering engaging and impactful presentations, utilising appropriate visual aids and interactive elements to enhance understanding.
- Experience in leading managing a high performing team.
- Ability to work autonomously, within a multi-disciplinary team, collaboratively with stakeholders and to tight deadlines.

**Desirable but not essential**
- Previous experience with project management or change management.
- Certification in process improvement or a tertiary qualification in business, commence or health.
- Previous experience with Meditech (PAS).

**Why Choose a Ramsay Career?**

Ramsay Health Care, a global operator of private hospitals and primary care clinics with 72 Australian sites employing over 30,000 people. We have been focused on delivering high-quality patient care and practicing the Ramsay Way philosophy of ‘People Caring for People’ since 1964 We believe in a bright future for our company and for every one of our employees - our wellbeing initiatives and learning and development programs have seen us grow as an industry leader and sought after employer. We are also the leading private provider of mental health services in Australia known as Ramsay Mental Health.

**We offer a great range of employee benefits including**:

- We encourage and offer assistance and support for professional development.
- Internal peer nominated awards (as well as Ramsay’s National awards).
- Access counselling, wellbeing services, legal and financial assistance.
- Flexible Leave Program: purchase additional annual leave.

**Requirements**:

- _Must provide a _**National Police** check conducted within the previous 12 months.
- According to the role, Ramsay may require a **Working-With-Children** check and **proof of immunisation** against infectious diseases, which may include Covid-19.

**To Apply**

Applications close Sunday 14th April 2024.
- #LI-DNI_

  • Administration Co-ordinator

    2 weeks ago

    Melbourne, Australia Latrobe Regional Hospital Full time

    Location: Melbourne | Western Metropolitan Job type: Other Organisation: Latrobe Regional Hospital **Salary**: Salary not specified Occupation: Accounting, Administration/Secretarial, Facilities Management, Finance, Health and Allied Health, Human Resources, Information Management, Occupational Health and Safety, Research Reference:...

  • Administrative Coordinator

    3 weeks ago

    Melbourne, Australia MasterControl Full time

    **About MasterControl**: **SUMMARY** The Administrative Coordinator is responsible for providing comprehensive administrative support to members of the Australia team and APAC region. The role entails a wide range of responsibilities, including scheduling coordination, meeting support, event management, data collection, and document creation. Additionally,...

  • Administration Co-ordinator

    6 days ago

    Melbourne, Victoria, Australia Latrobe Regional Hospital Full time

    Location: Melbourne | Western MetropolitanJob type: OtherOrganisation: Latrobe Regional HospitalSalary: Salary not specifiedOccupation: Accounting, Administration/Secretarial, Facilities Management, Finance, Health and Allied Health, Human Resources, Information Management, Occupational Health and Safety, ResearchReference: 18874Administration Coordinator...

  • Administrative Coordinator

    6 days ago

    Melbourne, Victoria, Australia MasterControl Full time

    About MasterControl:SUMMARYThe Administrative Coordinator is responsible for providing comprehensive administrative support to members of the Australia team and APAC region. The role entails a wide range of responsibilities, including scheduling coordination, meeting support, event management, data collection, and document creation. Additionally, the...

  • Administrative Coordinator

    2 months ago

    Melbourne, Australia Service Stream Full time

    Primary Location Melbourne, VIC Job Description Summary An exciting Opportunity has arisen for an Administrative Coordinator to join ServiceStream in our Collins Street office. About the Role ServiceStream’s Telecommunications division are currently seeking an Administrative Coordinator to join our growing company. This role is responsible for the...

  • Regional Support Coordinator

    2 weeks ago

    Melbourne, Australia MyIntegra Full time

    If you have deep empathy and like to go above and beyond to help people living with Disability, this might be the role for you! Join us to make a positive difference and grow your career with: - Ongoing training and professional development opportunities - Unparalleled career growth with opportunities at My Integra, our parent company APM or another of our...

  • Administration Coordinator

    2 months ago

    Port Melbourne, Australia Life Saving VIC Full time

    **Administration Coordinator - Lifesaving Services** Life Saving Victoria is currently on the search for an Administration Coordinator working with our Lifesaving Services team. - Contribute to an organisation with purpose - Connect with the community - Passionate and supportive culture An exciting opportunity exists for a highly motivated, organised and...

  • Administration Coordinator

    6 days ago

    Port Melbourne, Australia Life Saving VIC Full time

    Administration Coordinator - Lifesaving ServicesLife Saving Victoria is currently on the search for an Administration Coordinator working with our Lifesaving Services team. Contribute to an organisation with purpose Connect with the community Passionate and supportive cultureAn exciting opportunity exists for a highly motivated, organised and skilled...

  • Administrative Coordinator

    5 days ago

    Melbourne, Victoria, Australia Service Stream Full time

    Primary LocationMelbourne, VICJob Description SummaryAn exciting Opportunity has arisen for an Administrative Coordinator to join ServiceStream in our Collins Street office.About the RoleServiceStream's Telecommunications division are currently seeking an Administrative Coordinator to join our growing company. This role is responsible for the on-going...

  • Administration Coordinator

    3 weeks ago

    Melbourne, Australia Marsh & McLennan Companies Full time

    An exciting opportunity has become available for **Administration Coordinator **to join our team in **Melbourne**. - **Full time role.**: - **12 month fixed term contract.**: - **Reputable Global Leader.** **About the role**: The role entails working within a team of specialist safety consultants helping our client reduce the administrative burden of...

  • Regional Project Coordinator

    6 days ago

    Melbourne, Australia Parks Victoria Full time

    Competitive Salary + Superannuation + Range of employee benefit - Amazing work/life balance - Great Team Environment **About the role**: As a regional project coordinator, you will help to ensure the strategic and successful delivery of a range of construction and ELW (Environment, Land and Water) projects to enhance the parks experience. In this position,...

  • Administration Coordinator

    4 weeks ago

    Melbourne, Australia Marsh Full time

    An exciting opportunity has become available for **Administration Coordinator **to join our team in **Melbourne**. - **Full time role.** - ** 12 month fixed term contract.** - ** Reputable Global Leader.** **About the role**: The role entails working within a team of specialist safety consultants helping our client reduce the administrative burden of...

  • Global Sales Coordinator

    2 months ago

    Melbourne, Australia Regional Sales Office - Pacific Full time

    Summary **About Hyatt** At Hyatt, care connects us. We believe in the power of belonging - of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences and jobs into careers. With 28 brands, 1300+ hotels, 130,000 colleagues across 76 countries and our commitment to creating a World of Care,...

  • Global Sales Coordinator

    12 hours ago

    Melbourne, Australia Regional Sales Office - Pacific Full time

    Summary **About Hyatt** At Hyatt, care connects us. We believe in the power of belonging - of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences and jobs into careers. With 28 brands, 1300+ hotels, 130,000 colleagues across 76 countries and our commitment to creating a World of Care,...

  • Regional Project Coordinator

    5 days ago

    Melbourne, Victoria, Australia Parks Victoria Full time

    Competitive Salary + Superannuation + Range of employee benefit Amazing work/life balance Great Team EnvironmentAbout the role:As a regional project coordinator, you will help to ensure the strategic and successful delivery of a range of construction and ELW (Environment, Land and Water) projects to enhance the parks experience. In this position, you will...

  • Regional Project Coordinator

    5 days ago

    Melbourne, Victoria, Australia State Government of Victoria, Australia Full time

    Job type: Full-timeOrganisation: Parks VictoriaOccupation: ConstructionReference: VG/11995Parks Victoria seeks a dynamic Regional Project Coordinator to support project implementation.Competitive Salary + Superannuation + Employee benefitsGreat work/life balanceAbout the role:Join as a regional project coordinator to ensure successful delivery of various...

  • Regional Program Coordinator

    3 weeks ago

    Melbourne, Australia Parks Victoria Full time

    Competitive Salary + Superannuation + Range of employee benefits * Gain experience in delivering a project with multiple project partners - Enjoy a healthy work-life balance in this fixed-term position **About the role**: In this position you will perform a variety of tasks across a diverse range of areas including asset, environmental, community and...

  • Regional Project Coordinator

    6 days ago

    Melbourne, Victoria, Australia Parks Victoria Full time

    Project Management opportunity in our collaborative Regional Operations branch Competitive Salary + Superannuation + Range of employee benefits Enjoy a healthy work life balance in this Ongoing roleAbout the role:As the regional project coordinator, you will help ensure the strategic and successful delivery of a range of projects and enhance the park...

  • Eating Disorder Program Coordinator

    2 weeks ago

    Melbourne, Australia Latrobe Regional Hospital Full time

    Location: Melbourne | Western Metropolitan Job type: Full time, Part time Organisation: Latrobe Regional Hospital **Salary**: Salary not specified Occupation: Health and Allied Health, Medical, Nursing Reference: 18758 **Eating Disorder Coordinator** Based in Gippsland, Latrobe Regional Health are looking for a suitably qualified Eating Disorder...

  • Global Sales Coordinator

    5 days ago

    Melbourne, Victoria, Australia Regional Sales Office - Pacific Full time

    SummaryAbout HyattAt Hyatt, care connects us. We believe in the power of belonging - of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences and jobs into careers.With 28 brands, 1300+ hotels, 130,000 colleagues across 76 countries and our commitment to creating a World of Care, Hyatt...