A04 Learning and Development Support

3 weeks ago


Brisbane, Australia Eden Richie Recruitment Full time

Eden Ritchie is seeking an A04 Learning and Development Support Officer to assist the department in administering the performance management systems including user management, periodic reports and follow up of outstanding actions.
- up to 12 month contract
- Brisbane CBD

**Key responsibilities include**:

- Administer the performance management system including user management, periodic reports and follow up of outstanding actions.
- Schedule and monitor training including room bookings and set up, calendar invitations to facilitators and participants and set up in LMS. (ELMO experience desirable)
- Provide training course support including organisation of materials and equipment, catering and recording of attendance.
- Coordinate the approval and booking of external training requests.
- Analyse new starter forms and update skills matrix
- Co-ordinate various programs such as Graduate events, coaching program and secondments.
- Maintain L&D SharePoint site and support marketing L&D events.
- Coordinate new supplier set up, purchase orders and processing payment of invoices.
- Maintain training records in LMS and other support systems e.g. SharePoint.
- Monitor and manage the L&D Inbox responding to or escalating requests in a timely manner.
- Process and monitor progress of study assistance applicants.
- Liaise with external suppliers to provide products and services, coordinating quotes and payment.
- Support the planning, update and release of eLearning compliance modules including reporting and follow up for mandatory training.
- Update existing eLearning modules into new format (Articulate experience desirable).
- Research and develop eLearning solutions with support from L&D Advisor and L&D Manager.
- Set up and distribute Compliance eLearning.
- Create Process Maps for all L&D processes.
- Contribute and support the internal social media campaigns.
- Support the updating of training materials as required.

**If this role sounds like you, please APPLY NOW submitting your resume in WORD format.**

**If you would like more information or to discuss the role, please contact Alison Detaille on 07 3230 0038**

Job Reference: 580282


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