Customer Experience Consultant

4 months ago


Moorabbin, Australia Inject Full time

No industry experience needed Receive close mentorship and support.
- Highly engaged, passionate, and supportive culture
- Moorabbin location, full-time position Monday-Friday (8:30am-5pm).

**About CDK Stone**

We've been bringing gorgeous natural stone feature pieces to our clients' homes from Italy, Brazil, Turkey and Spain for over thirty years. Offering stunning marble and granite feature pieces, we pride ourselves on delivering tailored, honest solutions in this luxury industry.

With an audience of high-end architects and interior designers, as well as builders and stonemasons, our team's unwavering dedication to servicing their clients means we continue to experience year on year growth. With over 100 staff and five showrooms across Australia, we've deliberately cultivated a culture of innovation and excellence that flows down from the top.

**Why You Want To Work Here**
- You'll become part of a close-knit group that cherishes collaboration and enjoys casual conversations while maintaining a productive work environment.
- You’ll be set up for success from day one with a customised digital training platform that will assist you in building you knowledge of CDK products and the industry.
- Here you will gain valuable exposure to industry professionals - giving you insight into high-end residential projects and premium products.

**About You**
- You may be under going or recently completed a course in interior design or perhaps you just have a keen interest for interiors, but the chance to immerse yourself in the industry is what excites you.
- You understand the value of having a genuine conversation with a customer and identifying exactly what they're looking for.
- Prioritisation and time-management come naturally to you. Your motivation drives you to comfortably meet deadlines, whether that's either through following a calendar or making sure your to-do list never goes unchecked.

**About The Role**

You will add significant value by:

- Being the first point of contact for Interior Designers, Architects, and Retail customers, providing them with outstanding customer service in the showroom or over the phone.
- Answer incoming phone calls and either directing calls to the right person or ensuring that messages are promptly passed on to the right person
- Provide general sales support to the sales team by liaising with stakeholders on samples, quotes and lead times
- Coordinate visits from homeowners, architects, designers and other parties to visit the showroom
- Ensure the showroom is immaculately presented at all times, including replenishing brochures, restocking items, and tidying.

**Selection Criteria**

We think our next Customer Service Consultant can come from anywhere. All you need is:

- Customer service experience

**What Next


  • **Assistant Manager

    2 weeks ago


    Moorabbin, Australia National Tiles Full time

    **About the Role**We are seeking a highly motivated and experienced Assistant Manager to lead our team in providing an exceptional customer experience. As a key member of our management team, you will be responsible for driving sales, leading by example, and setting the tone for our showroom.**Key Responsibilities**Lead by example and set the tone for...

  • Sales Consultant

    3 months ago


    Moorabbin, Australia Pulse Recruitment Full time

    Premium well established furniture brand - Strong Career Progression - Up to $120K OTE This role offers an exceptional opportunity to join the passionate team of one of Australia's most renowned furniture retailers, boasting a legacy of over 60 years and recognized as the nation's largest importers of quality furniture. As a Top 300 ASX-listed company,...

  • Sales Consultant

    2 weeks ago


    Moorabbin, Australia Nick Scali Full time

    Nick Scali is a leading luxury furniture retailer with over 60 years of experience in the industry.We are seeking a skilled Sales Consultant to join our team at our Moorabbin showroom.This is a permanent part-time opportunity working 35 hours a week across 7 hours a day.What's on offer:Competitive annual earnings based on relevant experience.Exciting...

  • Sales Consultant

    3 days ago


    Moorabbin, Australia Nick Scali Furniture Full time

    Nick Scali Furniture is a leading luxury furniture retailer with over 110 showrooms across Australia and New Zealand.We are seeking a skilled Sales Consultant to join our team at our Moorabbin showroom.This is a permanent part-time opportunity working 35 hours a week across 7 hours a day.What We Offer:Competitive annual earnings based on relevant...

  • Sales Consultant

    2 days ago


    Moorabbin, Australia Nick Scali Furniture Full time

    About Nick Scali FurnitureAs a leading Australian furniture retailer, Nick Scali Furniture has been a household name for over 60 years. With a strong presence in Australia and New Zealand, we operate over 110 showrooms, offering a wide range of luxury furniture designs. Our commitment to quality and innovation has earned us a reputation as market leaders in...

  • Interiors Consultant

    4 months ago


    Moorabbin, Australia Inject Full time

    Consult with interior designers and architects on their projects - Comprehensive online training platform plus hands on training - Full time permanent Monday - Friday role in Moorabbin **About CDK Stone** We've been bringing gorgeous natural stone feature pieces to our clients' homes from Italy, Brazil, Turkey and Spain for over thirty years. Offering...

  • Sales Consultant

    1 week ago


    Moorabbin, Australia Nick Scali Full time

    About Nick ScaliNick Scali is a renowned luxury furniture brand with over 60 years of experience in delivering high-end furniture solutions to customers across Australia and New Zealand.Role OverviewWe are seeking a skilled Sales Consultant to join our team at our Moorabbin showroom. As a Sales Consultant, you will be responsible for creating a welcoming...


  • Moorabbin, Australia Nick Scali Furniture Full time

    Nick Scali has been a household name for over 60 years. Nick Scali acquired Plush Sofas at the end of 2021, and now between the two brands we have over 100 showrooms throughout Australia and New Zealand. As a market leader, we pride ourselves on being the experts in luxury furniture design. We are seeking a Sales Consultant to join our team at Moorabbin....


  • Moorabbin, Australia Nick Scali Furniture Full time

    Nick Scali has been a household name for over 60 years. Nick Scali acquired Plush Sofas at the end of 2021, and now between the two brands we have over 110 showrooms throughout Australia and New Zealand. As a market leader, we pride ourselves on being the experts in luxury furniture design. We are seeking a sales Consultant to join our team at our Moorabbin...


  • Moorabbin, Australia Plush Full time

    Nick Scali has been a household name for over 60 years. Nick Scali acquired Plush Sofas at the end of 2021, and now between the two brands we have over 110 showrooms throughout Australia and New Zealand. As a market leader, we pride ourselves on being the experts in luxury furniture design. We are seeking Sales Consultant to join our team at our growing...


  • Moorabbin, Australia Plush Full time

    Nick Scali has been a household name for over 60 years. Nick Scali acquired Plush Sofas at the end of 2021, and now between the two brands we have over 110 showrooms throughout Australia and New Zealand. As a market leader, we pride ourselves on being the experts in luxury furniture design. We are seeking a sales Consultant to join our team at our...

  • Sales Consultant

    3 days ago


    Moorabbin, Australia Nick Scali Furniture Full time

     For over 60 years, Nick Scali has been a nationally recognized household name in the Australian furniture industry. Following our acquisition of Plush Sofas in late 2021, we now operate over 110 showrooms across Australia and New Zealand, with exciting plans for further expansion in 2024. As market leaders and experts in luxury furniture design, we take...


  • Moorabbin, Australia Prestige Inhome Care Full time

    Work with a team and a company with clear purpose - Hybrid working arrangements available following training. - Permanent Full Time position. **Join Our Extraordinary Team as a Care Specialist Consultant!** **About the role**: As a Care Specialist Consultant at Prestige Inhome Care, you'll be the first point of contact for prospective clients. Your main...


  • Moorabbin, Australia Nick Scali Full time

    Nick Scali has been a household name for over 60 years. Nick Scali acquired Plush Sofas at the end of 2021, and now between the two brands we have over 110 showrooms throughout Australia and New Zealand. As a market leader, we pride ourselves on being the experts in luxury furniture design.  We are seeking a sales Consultant to join our team at our...


  • Moorabbin, Australia Plush Full time

    Moorabbin Moorabbin, VICNick Scali has been a household name for over 60 years. Nick Scali acquired Plush Sofas at the end of 2021, and now between the two brands we have over 110 showrooms throughout Australia and New Zealand.As a market leader, we pride ourselves on being the experts in luxury furniture design. We are seeking a sales Consultant to join...


  • Moorabbin, Australia Plush Full time

     Nick Scali has been a household name for over 60 years. Nick Scali acquired Plush Sofas at the end of 2021, and now between the two brands we have over 110 showrooms throughout Australia and New Zealand. As a market leader, we pride ourselves on being the experts in luxury furniture design.  We are seeking a sales Consultant to join our team at our...


  • Moorabbin, Australia Snooze Moorabbin Full time

    **About us** Snooze Moorabbin is a small business in Moorabbin, VIC. We are professional and our goal is to About Us: At Snooze, we reward authenticity, respect, responsibility, and togetherness in the constant pursuit of improvement. Our goal is to create a culture that is diverse and inclusive, one that respects and celebrates our differences. We inspire...

  • Order Fulfilment

    4 months ago


    Moorabbin, Australia PUMA Full time

    **YOUR TALENT**: - University degree in business or equivalent preferred - 2+ years’ experience in Customer Service / Logistics - Sport, FMCG, Consulting Industry experience - Intermediate Excel skills - Advanced SAP skills - Leadership experience preferred **YOUR MISSION**: To lead and guide the Fulfilment and Customer Service team to ensure operational...


  • Moorabbin, Australia Snooze Moorabbin Full time

    **About us** Snooze Moorabbin is a small business in Moorabbin, VIC. We are professional and our goal is to About Us: At Snooze, we reward authenticity, respect, responsibility, and togetherness in the constant pursuit of improvement. Our goal is to create a culture that is diverse and inclusive, one that respects and celebrates our differences. We inspire...

  • Sales Consultant

    4 days ago


    Moorabbin, Australia Nick Scali Full time

    Nick Scali, a renowned household name for over 60 years, has expanded its presence through the acquisition of Plush Sofas. With over 110 showrooms across Australia and New Zealand, the company prides itself on being a leader in luxury furniture design.We are seeking a skilled Sales Consultant to join our Moorabbin showroom team. This permanent part-time...