Receptionist & Customer Service
2 months ago
OUR COMPANY
Floral Interiors is a well-established, family run business specialising in importing artificial flowers, plants, trees, pots and vases. The majority of our business is wholesale trade dealing with Australia’s leading retailers, furniture and homeware stores, florists, garden centres, interiors designers along with stylists, wedding and event hire companies, display homes, hospitality, healthcare, architects and commercial construction. We also have a small retail division.
THE POSITION
KEY RESPONSIBILITIES
Answering customer enquiries over the phone.
Assisting customers with placing orders through our website.
Following up on payments with both our Account and Proforma customers.
Liaising with our freight carriers regarding deliveries.
SKILLS AND EXPERIENCE REQUIRED
Outstanding people skills.
Excellent time management and organisational skills.
Exceptional customer service skills and friendly phone manner.
Excellent written and verbal communication skills.
Ability to work under pressure.
Punctual.
Independent working skills as well being a team player who is receptive to feedback & instructions.
Must have solid computer skills including Microsoft Office.
Knowledge of MYOB EXO would be a benefit, but training will be provided.
HOURS AND LOCATION
The position is located at our new office and showroom in Keysborough.
Hours are 9am-5pm Monday to Friday.
Pay: $60,000.00 - $70,000.00 per year
Schedule:
- Monday to Friday
Application Question(s):
- Do you currently live in Melbourne?
Work Authorisation:
- Australia (required)
Work Location: In person
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