Floor Supervisor

**About Us**: Premier Supported Living is a reputable provider of accommodation and support services for participants under the National Disability Insurance Scheme (NDIS). Committed to excellence, we are dedicated to delivering high-quality, person-centred care and support to individuals with disabilities.

**Position Summary**: As the Floor Supervisor, you will play a key role in the day-to-day operations of service delivery at the Brunswick site. Reporting directly to the Team Leader - Service Delivery, you will be responsible for supervising support staff on the floor, ensuring the smooth implementation of support plans, and maintaining a positive and efficient working environment.

**Key Responsibilities**:
**Supervision and Support**:

- Provide direct supervision and support to support staff during shifts, addressing immediate concerns and fostering a collaborative team environment.

**Support Plan Implementation**:

- Oversee the implementation of individual support plans for participants on the floor, ensuring adherence to established protocols and person-centred care.

**Communication Hub**:

- Facilitate clear communication between support staff and the Team Leader, relaying important updates, information, and feedback.

**Training and Onboarding**:

- Assist in the training and onboarding of new support staff, identifying opportunities for skill development and coordinating relevant training sessions.

**Quality Assurance**:

- Monitor service delivery to ensure compliance with organisational policies and NDIS guidelines, promptly reporting issues and collaborating on solutions.

**Team Collaboration**:

- Foster a positive and collaborative team environment on the floor, encouraging teamwork and mutual support among support staff.

**Emergency Response Coordination**:

- Coordinate and lead emergency response procedures when necessary, prioritizing the safety and well-being of participants and staff.

**Job Types**: Full-time, Part-time, Permanent

**Salary**: $60,395.51 - $90,047.53 per year

Expected hours: 38 per week

Schedule:

- 10 hour shift
- 8 hour shift

Work Authorisation:

- Australia (preferred)

Ability to Commute:

- Brunswick, VIC 3056 (required)

Ability to Relocate:

- Brunswick, VIC 3056: Relocate before starting work (required)

Work Location: In person