Floor Supervisor
3 weeks ago
**About Us**: Premier Supported Living is a reputable provider of accommodation and support services for participants under the National Disability Insurance Scheme (NDIS). Committed to excellence, we are dedicated to delivering high-quality, person-centred care and support to individuals with disabilities.
**Position Summary**: As the Floor Supervisor, you will play a key role in the day-to-day operations of service delivery at the Brunswick site. Reporting directly to the Team Leader - Service Delivery, you will be responsible for supervising support staff on the floor, ensuring the smooth implementation of support plans, and maintaining a positive and efficient working environment.
**Key Responsibilities**:
**Supervision and Support**:
- Provide direct supervision and support to support staff during shifts, addressing immediate concerns and fostering a collaborative team environment.
**Support Plan Implementation**:
- Oversee the implementation of individual support plans for participants on the floor, ensuring adherence to established protocols and person-centred care.
**Communication Hub**:
- Facilitate clear communication between support staff and the Team Leader, relaying important updates, information, and feedback.
**Training and Onboarding**:
- Assist in the training and onboarding of new support staff, identifying opportunities for skill development and coordinating relevant training sessions.
**Quality Assurance**:
- Monitor service delivery to ensure compliance with organisational policies and NDIS guidelines, promptly reporting issues and collaborating on solutions.
**Team Collaboration**:
- Foster a positive and collaborative team environment on the floor, encouraging teamwork and mutual support among support staff.
**Emergency Response Coordination**:
- Coordinate and lead emergency response procedures when necessary, prioritizing the safety and well-being of participants and staff.
**Job Types**: Full-time, Part-time, Permanent
**Salary**: $60,395.51 - $90,047.53 per year
Expected hours: 38 per week
Schedule:
- 10 hour shift
- 8 hour shift
Work Authorisation:
- Australia (preferred)
Ability to Commute:
- Brunswick, VIC 3056 (required)
Ability to Relocate:
- Brunswick, VIC 3056: Relocate before starting work (required)
Work Location: In person
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